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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Exceptional hospitality from two of the best hosts I've had on chalet holiday.

    Kieran Blight 07 Apr 2015

    Stayed Mar 2015

    We were greated from the beginning with warmth and care. Sophie and Andy were relentless in looking after all of our desires! I would highly recommend staying with thsee two hosts and VIP group. Thanks Sophie and Andy Kieran

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  • Fantastic Ski Holiday

    Ann Davidson 07 Apr 2015

    Stayed Mar 2015
    Rob and Sam our hosts went above and beyond. All the food was delicious and Rob was an excellent source for the best skiing each day. The Chalet is in a great location and very comfortable. We were 4 adults and 3 children, the rooms were spacious with plenty of cupboard space. We've booked to go again next year, it was that good!
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  • Great location, more organisation

    JAMES MCKENZIE 07 Apr 2015

    Stayed Mar 2015
    Best ever location, easy ski in ski out. Food and chalets hosts great. VIP Ski could have done better on organising kids lessons in advance. (and yes, I agree there is a disclaimer on the website, but I dont pay VIP Ski for the lowest common denominator)
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  • 9 Children, 9 Adults...

    Sarah Millan 06 Apr 2015

    Stayed Mar 2015
    We mixed old friends together with all their children (and some singles) in Chalet Pierre and had an A-MA-ZING time. The chalet itself is huge, with very homogeneous rooms on the ground floor,each with their own spacious bathrooms, and a good mix of doubles and twins on the top floor with balconies. The chalet's location right next to Morel chair lift meant a v easy start with older children, and for beginners or younger children, the VIP bus service worked brilliantly turning up every morning at 9am for a 9:15 class start. Matt, Ruby, Kate and Germaine worked seamlessly as a team, mixing a very personable nature with a highly professional and helpful work ethic. For example, they quickly clocked parental stress attempting to leave on time for lessons in the morning and would come downstairs to help with boots, gloves, helmets, getting skis and poles out from ski cupboard and boarding children onto the mini-bus. They were kind and fun with the children yet never let them get in the way of their many jobs! Germaine's cooking was fabulous, his flexibility on menus fantastic, the children's food was a perfect pitch of enticing yet healthy food. The things I would improve? The bus transfer could have been of a higher standard (toilet broken, shabby bus, poor shock-absorbers in the back of the bus), bathrooms I would add flannels - esp with children v handy for quick face washes or sticky fingers, I would have liked the office to remind me to book ski lessons and nanny hire around January before all lessons with NewGen ski school were fully booked. Generally though, the chalet and the team there made everything great and surpassed all our expectations. They even made the Easter Bunny appear for the children on Easter Sunday bearing chocolates...way and above the call of duty but oh so appreciated by little ones! Thank you Team Pierre! We are sure you will be a big success in whatever you turn your hand to next! Sarah, Luis, Tomas, Alex and Ana
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  • Wonderful time in Chalet Kenai

    Olly Johnson 06 Apr 2015

    Stayed Mar 2015
    Despite some mixed weather we have just had a wonderful week in Chalet Kenai, largely because of the fantastic hospitality shown to us by Rory Leadbetter who ran the chalet with flexibility and just the right amount of attention. The food was exceptional and our children were very well catered for, including a special Easter egg hunt which they really enjoyed. Overall we had a very good experience and I hope we will return to Morzine next season as we found the resort great for family skiing.
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  • Lovely Little Lumi

    Angela Field 06 Apr 2015

    Stayed Mar 2015
    Little Lumi was a little home away from home. Cute and cosy with everything you need. Just a short walk to everything, including the best cafe in town...oh, and the slopes;) Our host Katie made our week all the more special, despite a couple of not-so-good skiing days. Katie bent over backwards to accommodate even the fussiest of 10 year old eaters and she loves cooking - need I say more? Yum, yum, yum.
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  • Chocolate Cookies & Comfortable Beds

    Christian Moody 06 Apr 2015

    Stayed Mar 2015
    Our holiday got off to a perfect start: White chocolate cookies! From the first night to the last Mali was always kind and helpful. His relaxed attitude always made for a fun, calm and entertaining atmosphere. The food was exquisite, the chalet beautiful and the beds comfortable. Mali was great fun to be around and understood our style of holiday very quickly. He was brilliant at helping me with my egg allergy and was great at making cakes. We loved coming back to his 'riddle of the day' alongside cakes and banter. Thank you for making our holiday so special. Christian (aged 12)
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  • A great week thanks to Stu & Emily

    Katie W 06 Apr 2015

    Stayed Mar 2015
    We had a great week staying at The Farmhouse (despite gale force winds and blizzard conditions for half the week!). We had an amazing time at the chalet and it was made really special by Emily and Stu who were both brilliant - always helpful, endless patience with all the 7 under 10s in our group, more than happy to spend time chatting and ensuring our stay was comfortable - nothing was too much trouble – and of course their excellent cooking. The Farmhouse is a great chalet, full of character (maybe getting a little tired around the edges) and perfectly located for easy access to the slopes and town.
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  • Holiday in Oak with Tom

    Colin Davies 05 Apr 2015

    Stayed Mar 2015
    We use VIP every year and each time we have an amazing time! Our chalet host was certainly the best we've had in terms of excellent cooking and engaging with all our family members. Our four children will always remember Tom (as with us!). He's a really interesting person, with tales to tell about his very interesting life - clearly a talented man with a passion for life and extreme challenges. He shared extremely useful information about Val d'Isere such as good restaurants and APPS such as the 'Ski Guide Val d'Isere'. Tom was efficient and friendly and we all felt really secure with him around... If there was a problem, he'd deal with it immediately! We will miss him, and hope that he will pop over to visit us in Guildford, Surrey- maybe we can return his hospitality.
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  • Great holiday

    Lucy Baillie 05 Apr 2015

    Stayed Mar 2015
    Hosts were great, loved the chalet Weather was perfect, overall best skiing trip
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