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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Another great family holiday with VIP

    Blair family 11 Jan 2016

    Stayed Jan 2016

    We had a another lovely holiday experience with VIP Ski. Josh and Charity were fantastic hosts, nothing was too much trouble, discrete, professional but also great to have around. Our nanny, Jenny, was lovely, competent, great with the children, a real help to us throughout the week. We have been completely won over by the VIP standard of care and service from the initial contact until the end. Well done for getting the balance right! We look forward to our next holiday.

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  • Redwood delivers

    John Griffiths 10 Jan 2016

    Stayed Jan 2016
    The snow started to fall as we arrived in Val d'Isere which was a sign of the fantastic time we were to have in the Redwood suite in Aspen Lodge. Our host Lucy was brilliant and made us very welcome and feel at home. What food, and a great music quiz! We were lucky to have great snow to explore both on and off piste and certainly welcomed the bubbling hot tub on our return each day - having eaten the delicious tea first! VIP Ski certainly know how to put on a great holiday for their guests, nothing was too much trouble and everyone always had a smile. We'll be back!
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  • Brilliant!

    A&J B. 10 Jan 2016

    Stayed Jan 2016
    From first contact with VIP (Nicola) through to completion of booking and subsequent queries (Jo), all was handled efficiently and courteously. We stayed in La Chapelle in Alpe d'Huez and were very pleased with the spacious and comfortable chalet. Our lovely hosts, Toni and Lucy were ably assisted by Todd and between them managed to produce delicious breakfasts, afternoon teas and evening meals. Nothing was too much trouble for them, they happily catered to individual needs and kept the chalet spotlessly clean; very important to us as we had a crawling baby in the group. We were all made to feel very much at home and when some of us chose not to ski because of poor weather they happily worked around us. The hot tub was much appreciated by many of our group and our games evenings were competitive but fun, a great week in great company......
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  • Outstanding winter holiday

    Steven Jolly 10 Jan 2016

    Stayed Jan 2016
    Our stay at the Hotel Montjola was wonderful. From the moment we arrived at Gatwick to our arrival in Friedrichshaffen and finally Hotel Montjola teh service from VIP was outstanding, Katherine aka Kat and her team provided an outstanding service. Every member of staff was friendly, helpful and polite. They are genunely interested in making a holiday enjoyable. Our breakfast and evening meals exceeded expectations. VIP are to be commended & recommended. Thanks again to Katherine and her team for making me one happy and proud Dad.
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  • Fantastic week in St Anton

    Faye T 10 Jan 2016

    Stayed Jan 2016
    We had a fantastic week at Montjola - the hotel staff were friendly and always happy to help. The drivers and ski hosts were brilliant, the shuttle service was excellent for getting to and from the slopes. The chefs did an incredible job, all the food was delicious. Couldn't have asked for a better week - thank you VIP.
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  • Luxury with a family spin

    S H 10 Jan 2016

    Stayed Jan 2016
    A fantastic stay with VIP Ski. This was our first time with VIP and had came with other friends who had used VIP before and highly recommended it. We were not disappointed. On arrival at the chalet, the hosts Johnny and Alex (we had the added luxury of having Dave assigned for our stay) made us feel at home and quickly identified that anything was in the art of the possible during our stay. The standard of service was exceptional, the team had an exceptional degree of emotional intelligence, quickly able to adapt to the requirements of three families. The food they produced throughout the stay was first class and there was always flexibility to adapt some of the dishes to suit dietary requirements; it was clear the guys all had a passion for cooking. Of special note were the afternoon teas- the cakes were outstanding especially the banana and carrot (loved the icing!) The location of the chalet was ideal providing a truly ski in/out capability and easy access to the key ski lifts. Accommodation was well suited to a family stay, with a play room in the third level providing a fantastic facility for the nannies if the children require some quiet time in the afternoon. We shared two nannies during our stay (Lilly and Tegan) who were outstanding. Having our own nanny back in the UK, the transition was seamless and both children loved spending time with them. There was always a full day of activity planned for the children who were not in ski school and the afternoons were used to full effect, angling the parents to have some down time and make use of the sauna and jacuzzi or just catch up on sleep. Overall an amazing trip enabled by the service provided by our immediate VIP team. It was clear that there is a passion within the staff for their work and we would highly recommend VIP Ski - we will certainly be back. Many thanks all.
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  • Relaxed, happy environment for a great week

    Jill Bradford 10 Jan 2016

    Stayed Jan 2016
    Hannah helped to make a lovely week, always attentive but not intrusive. Lee's cooking was superb and we all commented on his cooking innovation and variety without ever being over-faced by too much. The VIP team platinum service worked really well with collection and delivery from the slopes from an efficient and friendly driving team. Thanks to all for another successful and happy week with VIP. Jill Bradford
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  • Week I'll never forget!

    Jessica RC Wilmot 10 Jan 2016

    Stayed Jan 2016
    It's been a wonderful week. I feel spoilt rotten with the food, hot tub and chalet set up. Such a lovely atmosphere and loved the people we were sharing it with too, Mel and Michael. We made quite a team by the end! Going to really miss our dinner chats and game evenings. It's been a true joy and privilege to have a week in such a beautiful place with such lovely and accommodating staff who have been very servant-hearted and friendly. Very thankful for the drivers too and their sparky conversations while picking us up from anywhere we wish! They've been very gracious too. So despite being feeling tired from from the week of skiing I'm leaving with a happy heart! This was a poem I gave to our hosts, Emma and Will to say thank you. They became great friends over the week! Emma and Will. It's been a frill. And we all now know the drill. Were gonna miss you both. Were gonna miss you both! No matter what the time. You both just seem to shine. With grace and hospitality. We will miss your food specialities. Susie loves the recipes. Avocados put Mel to ease. Tissues for David so he is pleased. We are all a fan of the VIPs. James is waiting for us. Drivers saying: "what's the fuss?" Emma is relaxed. Will is smiling. Michael's wit comes at the perfect timing. Wilmots timing is not the best. We haven't yet passed the test. But we've had a really great week. With awesome convos, it's never been bleak. Jessica's questions and thoughts going wild. Moments of us each acting like a child! ...at the table even spitting out the wine. Hope you appreciate this little rhyme! VIPs we are a fan. We must be your favourite clan?! Cheers again to a week I won't forget.
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  • Beautiful chalet, outstanding hosts and excellent skiing!

    George and Charlie 10 Jan 2016

    Stayed Jan 2016
    Adam and Lucy were fantastic hosts and made us feel at home throughout our holiday, from the first moment we stepped into the chalet - definitely the best hosts we've ever had! The chalet was lovely and very well located, it was great to be able to ski in and out every day. VIP SKI is a wonderfully coordinated and efficient company with even the smallest details paid great attention to. A brilliant holiday!
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  • A great week

    E P 10 Jan 2016

    Stayed Jan 2016
    Nice chalet, great staff, good snow!
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