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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Sequoia

    Jane Exon 01 Feb 2016

    Stayed Jan 2016
    Our chalet host "Theo" was a delight he was very helpful and enthusiastic and even though we had rather difficult dietary needs he didn't faulter the food and attention were amazing, in fact our children wanted to adopt him. We have Been on VIP holidays before and will continue to do so.
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  • Another great VIP holiday

    E McLoughlin 01 Feb 2016

    Stayed Jan 2016
    Fantastic , attentive staff, good quality hotel (although the beds were a bit too hard for my liking!) . Lovely food and wine , great tour guiding. really enjoyed my stay! Thanks!
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  • VIP are Great - Aer Lingus let you down

    Emma Stockton 01 Feb 2016

    Stayed Jan 2016
    As this is our fourth VIP holiday we are clearly fans of the company, the service and the wonderful, helpful and friendly staff. We will however NOT be going with VIP ever again if they continue to partner with AerLingus who were absolutely dreadful. Staff are rude, planes are filthy, food is inedible and we were delayed for three hours on the way out with excuses that frankly bordered on the ridiculous. I have to add we were also delayed out and return on our previous VIP holiday in Dec traveling to Geneva with AerLingus. The staff on that plane were also brusque and rude, the plane was filthy and the food was inedible so our Jan experience wasn't a one-off.
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  • Fantastic Holiday

    Lauren Bowmer 01 Feb 2016

    Stayed Jan 2016

    From the moment we arrived at the airport to the moment we departed VIP could not have provided us with a better service. The level of cleanliness and attention to detail was second to none, i have stayed many times with VIP and after introducing members of our group to VIP we will definitely not be traveling with any other company from no on. Our chalet host Sophie went above and beyond to ensure we were all happy with menu choices, times for meals and everyone was enjoying their stay. She is by far the best chalet host i have ever come across and is a real asset to VIP thank you for a fantastic holiday were already looking to book the next!

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  • Traveling alone

    Robert Macdonald 01 Feb 2016

    Stayed Jan 2016
    Great weeks skiing. The staff were very helpful and friendly. The guiding, 1 day spent with a good crowd of people where the standard of skiing meant it wasn`t a day of hanging round, well worth doing. The food, big enough selection, to keep my appetite at bay.
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  • VIP and Montjola tick all the boxes

    Susie March 31 Jan 2016

    Stayed Jan 2016
    From: Susie Once again a great experience with VIP. Georgina handled our booking smoothly and was able to advise us brilliantly on room selection for our group – we personally loved the enormous comfy bed and soft pillows in 701 which was kept beautifully clean throughout the week. The hotel with Kat at the helm was extremely well run. It is hard to name names as every single staff member performed their duties with good humour which made for a truly relaxed atmosphere. The food this year was exceptional. It was so difficult to make our evening meal selection as everything sounded wonderful and was too! The shuttle service is very efficient and such an added bonus. I only wish VIP had similar properties in Austria or perhaps Italy as having been a happy guest at The Montjola for three years running we feel a need to try somewhere other than St. Anton for a change.
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  • Great holiday

    Jane Exon 31 Jan 2016

    Stayed Jan 2016
    Our lovely Chalet host "Theo" was a delight he was very helpful and enthusiastic. We had difficult dietary needs to cater for and he didn't falter at all the food and attention were amazing, in fact out children wanted to adopt him. We have been on a few VIP holidays and will continue to do so.
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  • Todd and Dave were Ferme-omenal

    Katie and Tom 31 Jan 2016

    Stayed Jan 2016
    Cracking week with VIP and our superb hosts Todd and Dave. They ensured we had a fantastic week with their great hospitality both in and out of the chalet. The boys clearly work too hard as their skiing could do with some work (!) but that probably explains why the food was so fantastic and the chalet so pristine. We've been left very impressed with the whole VIP offering and charming staff (special mention to Lucy!) A huge thank you for all your hard work and a really fabulous holiday.
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  • 60th birthday celebration with family and friends

    Richard Young 31 Jan 2016

    Stayed Jan 2016
    A brilliant week in every respect. Spacious comfortable accommodation; very well located chalet for ski-in and out but not too close to the madding crowd. We had our own mad crowd in the chalet !! The staff were very friendly and attentive throughout the week. The food was five red star standard with a wide choice at both dinner and breakfast. Wake-up tea at 7.30am was a definite winner. The VIP drivers provided an extra special service that saved quite a bit of walking with minimal waiting time. All staff, both in the chalet and the drivers have been incredibly helpful, very caring and have contributed hugely to a wonderful week. We can't recommend this company more highly.
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  • Great chalet hosts

    Alex Peacock 31 Jan 2016

    Stayed Jan 2016
    Dave and Todd were amazing hosts, they really could not do enough to make our stay comfortable. Good cooks, clean, tidy and polite. Can't recommend this chalet enough!
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