Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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VIP have been brilliant from start to finish. The initial booking & discussion over choice of chalet & suggested dates to travel with 2 children (6 &9). We chose Le Manoir, Alpe D'Huez for its location, ski in & out access & shorter transfer time from Grenoble. All lift passes, ski hire & lessons were arranged prior to travel with very little effort from us & all organised by Nicola Hardy. Arrival at check in for the flight with a designated check in desk which was quick & efficient with a BA flight. Reps again very efficient on arrival to transfer to the resort. On arrival we were met by Henry & Glacé our chalet hosts who were fantastic & the ultimate hosts from start to finish. Evening meals were altered for the children if needs be. The boys had a wonderful instructor Alex Adamson from ESF (English speaking) who was outstanding & the boys were skiing red runs & paralel turns by the end of the week. The highlight has to be Alex collected the boys from the chalet every morning so the kids had as little fuss as possible to get ready & out for 9am. All ski hire was delivered & collected from the chalet so no need to carry from the shops. Food & rooms were exceptional & we would highly recommend this chalet to families. We look forward to visiting again next season.
Wonderfully relaxing, apart from all the energy expended on the slopes. The accommodation is fantastic. Clean, and well supplied. Sophie, our chalet host, went way above and beyond her expected duties. Her cuisine was excellent, and she catered to our individual tastes/allergies, and plain fussiness. Bless her for that. She was amazing with the two kiddies,( 3 and 1), cooking interesting and appropriate meals for them. Oh, I do have one complaint- I have to go and buy bigger clothes!!!!!! Thanks Soph! Those cakes and pudding are here to stay! We have tried to upload some pictures, but just can't get it right. Sorry, they are fun, and show how much we enjoyed ourselves