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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Fiona A 13 Feb 2016

    Stayed Feb 2016
    Fabulous attention to detail and input from the VIP staff. The chalet is well decorated, in a very central location with great views. It is compact but certainly provides all that is required for a weeks skiing (and more!). Anna was an excellent host- and an amazing cook! La plagne is a excellent resort for an intermediate group- but those seeking a more challenging week's skiing might need to seek their thrills elsewhere! Some lifts get extremely busy.
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  • Great service, not ski in ski out

    Richard M 13 Feb 2016

    Stayed Feb 2016
    We enjoyed a great week in Haus Hochkar. Catherine and James were great hosts in the chalet and looked after us all brilliantly. Food was top notch at all times. Quality of the chalet was good, and very comfortable, and was kept immaculately clean. Only issue is the location of the Chalet which is not the easy ski-in ski-out location that we had been promised on the phone. It seems to us the the people answering the phones in London either had no real idea on the location of the chalet, or chose to mis-represent it. Either way a failure in head office. Never-the-less a great week skiing and once again thanks to our hosts for their service
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  • Chalet bel sol

    Jo Oakes 13 Feb 2016

    Stayed Feb 2016
    Neil was a great host, chalet was fantastic, would recommend to others. Many thanks
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  • Great host

    Jean-Pierre Daccache 13 Feb 2016

    Stayed Feb 2016
    Yaz was great and very helpful. The food was very good. We would have preferred at night lighter food. The appliances coul be updated.
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  • Challenging weather!

    Carole Bowley 13 Feb 2016

    Stayed Feb 2016
    Fabulous skiing holiday. Treated so well by VIP staff, especially Neil who has put several kgs on our thighs! Skiing as always fantastic, with wind, snow and even some sun! Will definitely be back.
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  • Wonderful experience! Best yet!!!

    Christine Clarke 13 Feb 2016

    Stayed Feb 2016
    Kieran and Holly were the most fantastic hosts, cheerful, helpful and nothing was too much trouble. The food was delicious and always on time. All needs were catered for too. The central location of Aspen lodge meant easy access to shops, restaurants and bars. Access to the slopes was made even better by the transport of our skis to the bottom of the pistes. We had memorable times in the communal hot tubs with wine and beer supplied!! All in all I have to say it has been THE BEST ski holiday ever and wouldn't hesitate to recommend the VIP experience.
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  • Excellent ski chalet experience in Zermatt

    Michelle Taylor 13 Feb 2016

    Stayed Feb 2016
    We loved our cute chalet in the historic old town. It has been done up very well with all modern facilities. Quiet situation just a short walk from the town. Lily our host was amazing - great cakes for afternoon tea and delicious dinners. She was friendly and always helpful, so made our stay so relaxing. Gavin was on hand with tips and advice. The whole experience was well organised and totally enjoyable. We would recommend VIP ski and will definitely book again.
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  • Beautiful chalet, excellent service from the team, Matt and Bryony are supperstars!

    Miles Cox 13 Feb 2016

    Stayed Feb 2016
    This is the best ski holiday we've been on. The fact that all of the fundamentals (transfers, luggage, shuttle vans around town, lunch/dinner bookings) are taken care of makes it easy just to focus on skiing and relaxing. Matt and Bryony are true professionals and delightful to be around. The food was terrific and everything was just smooth as silk. Great people! Thank you again for this great holiday. Miles and Becca
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  • Great resort, great service

    Neil Pirie 13 Feb 2016

    Stayed Feb 2016
    Haus Glacier is a very comfortable and spacious apartment. Centrally located with direct access to a ski hire shop. If you are used to ski in/ski out then you might find the 10 minute journey to the lifts a nuisance but it's easy enough. Zermatt is spectacular and has fantastic skiing, but the weather up high can be frustrating with the links to Italy not always open. Our hostess Claudia was superb - very attentive, good company and a great cook. Resort manager Gavin also looked after us well. If the acid test is whether we would go back, then we certainly would.
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  • Great break

    Lottie G 13 Feb 2016

    Stayed Feb 2016
    It was a great holiday and the staff were excellent. Only problem was the wifi connectivity which wasn't great.
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