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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • VIP week

    Oortman Squad 13 Feb 2016

    Stayed Feb 2016
    A top week with the hospitality of Tod and Dave. Two nice dynamic boys, working together in a perfect harmony. The chalet is very nice with jacuzzi and sauna. Good service. The served meals are perfect.. We can recommend the chalet to other guests.
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  • More is more in Morzine

    Jo Paic 13 Feb 2016

    Stayed Feb 2016
    From start to finish a fantastic and unforgettable experience at the Dakota Lodge We felt like true VIP guests from the moment Charlotte and Lottie welcomed us into the chalet. The food was gourmet and plentiful, made with care and attention. This is not your average chalet food. Nothing was too much trouble and with five lively children between us all of our needs were more than satisfied. Charlotte and Lottie could not have done more to make us feel at home. They are extremely professional and certainly went the extra mile for us. We would not hesitate to recommend VIP to our family and friends. We are already planning our return trip next year.
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  • Best ever ski hol.

    Richard Sawford 13 Feb 2016

    Stayed Feb 2016
    From the exceedingly warm reception to the great meals every night, a throroughly good holiday. Thank you everybody .
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  • Fantastic first family ski holiday

    Paula Barber 13 Feb 2016

    Stayed Feb 2016
    VIP really looked after us. When a different inbound flight was delayed they even laid on a private transfer for us! We really appreciated the service of having skis taken to the Front each morning. Oxygene were also very good. We had a Great teacher Enrico for the adult beginners and for a family lesson at the end of the week. Brown Bears wasn't the right group for our 9 and 11 year old but they were happier when moved up. The chalet was really comfortable in a great location. Theo our host could not have looked after us any better. We added the complexity of a non-dairy diet which he handled really well. Theo was very knowledgable about the resort, very friendly and a great chef. Food was delicious. We couldn't fault him in any way and wish him well for the future. We don't want to go home. Would definitely recommend VIP to friends and hope to use them again.
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  • You get what you pay for

    Leanne Rudd 13 Feb 2016

    Stayed Feb 2016
    This is my first time with VIP ski and I was apprehensive about paying the amount we did. I needn't be worried, the service, chalet and food was amazing. From a bottle of water on the transfer to canapés and champagne on our first and last night, everything was catered to make you feel like a VIP. Lucy our chalet host was very accommodating. We were so impressed with the food she prepared especially since she's only 21! The food was so different and very tasty. Pear and Stilton as a starter, duck for main course and salted caramel tart for dessert are a selection of the treats you'll receive. Then there's the afternoon tea cakes. Yum! Thank you for a fabulous week in a beautiful chalet.
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  • Fabulous chalet, awesome chalet hosts!

    Theresa O'Brien 13 Feb 2016

    Stayed Feb 2016
    Big thank you to the team at VIP SKI! The chalet was everything we could ask for - easy to get to, great rooms, fantastic hot tub and great communal areas. The mini bus service was fantastic and the drivers were incredibly accomodating - especially when we were late for our powder lessons and had to pick up new skis! But the biggest thank you has to go to Matt & Bryony, our FANTASTIC chalet hosts who truly made our week. Two of the nicest, most accomodating people you could meet AND they can cook (amazingly)! Awesome week, thank you - see you next year! Theresa & James
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  • Best skiing holiday in years

    K&J R 13 Feb 2016

    Stayed Feb 2016
    Our first VIP holiday, and we were very impressed with the cheerful nature and 'can do' attitude of all the staff, from those back home in the booking office, the transfer staff at Grenoble, the concierge service in Aspen, the drivers with their great patter (always bright and breezy, jumping out of the vans to take your skis and happy to chat about your skiing day, no matter how many times they'd heard the same story!) but most of all the wonderful chalet staff - Charity and Ted for whom nothing was too much trouble. They catered to our culinary whims and entertained us comprehensively throughout the week.
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  • Effortless enjoyment.

    Philip M 13 Feb 2016

    Stayed Feb 2016
    The chalet was a treat, beautiful old features with modern comforts. In Val d village the location couldn't have been better. The service from everyone at VIP has been excellent, the ideal balance between professional and relaxed, resulting in an effortless and enjoyable holiday. What has really made the difference though has been our chalet host Sophie. She kept the chalet spotless (felt new every single day), cooked and served delicious meals and treats (please post me some date slices!!) and was friendly, respectful and absolutely charming.
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  • VIP awesome hosting - injury management not so much

    Ralph Warwicker 13 Feb 2016

    Stayed Feb 2016
    Great chalet, food, skiing and very lucky with the snow! A little stressed that information management meant we could have missed our flight home due to an injury. The resort manager appears to have been used as a buffer by management. If we had been told everything on the Wednesday when the injury occurred rather than the Saturday - the night before we left - our stress levels would have been greatly reduced. Information is key in these situations. It felt as if VIP were using us to generate income rather than make sure we got home.
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  • Jonny and Blaise are fab!

    Bev Hurley 13 Feb 2016

    Stayed Feb 2016
    Great hosts, special smokin' hot welcome, chalet spotless, not fazed by late sleepers needing tea after breakfast hours, yummy pancakes too! Chalet ideally situated for our whiteout snow conditions, plenty of space and hot tub and sauna well used... Would definitely return - thank you for making this a great holiday! Bev
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