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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Chris Sawford 13 Feb 2016

    Stayed Feb 2016
    Check in at Gatwick was nice and simple, the dedicated desk wasn't the quickest option but it removed the need to wander around and queue for ages. The pickup from Grenoble was made super-easy by the welcome from the VIP staff. Transfer was simple and the chocolates, water and fruit a nice touch; especially for the kids. A warm welcome in resort from all of the VIP staff was topped off by a fantastic first impression of the chalet. Blaze and Johnny deserve special mention; they pandered to the ever-changing dinner requirements of the children. Even better; they struck that lovely balance between being friendly/engaged/helpful and over-involved in your holiday. The resort was good, our group was varied in ability and we found something for everyone. Heavy snow was fantastic but challenged us to find areas of good visibility; there aren't many tree lined runs around. We took advantage of the nanny service and were very happy. Lily was awesome with the three kids (5, 2 & 2.5), we ended the week feeling like the children had known her for much longer than the 5 days!
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  • Fabulous for our group skiing holiday!

    Helen Pickford 13 Feb 2016

    Stayed Feb 2016
    Blaize & Jonny are great hosts, nothing's too much trouble. We also used VIP's nanny service and had the good fortune to have Lily as our young son's carer. Lily was wonderful and made sure he had a fantastic mountain holiday with cable car rides, baking and all sorts of other activities.
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  • Lovely chalet

    W S 13 Feb 2016

    Stayed Feb 2016
    Chalet in a perfect location. Amelia's cooking was fantastic.
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  • Roaring fires

    Jeanette Sawford 13 Feb 2016

    Stayed Feb 2016
    I'm the freaky eater of the group and never went hungry! Blaize and Jonny made me some great food which was thoroughly appreciated. Neither do I ski so spent a good deal of time in the chalet and was impressed by their work ethic. 4 stars because the lighting in the hallway could do with beefing up and shower temperature was a bit variable. But I'm being picky here. Lilly also did a brilliant job with the kids. Henry too was great. VIP you have some great staff and thank you for a great holiday.
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  • Fabulous holiday

    Henrietta Mercer 13 Feb 2016

    Stayed Feb 2016
    Great chalet, loads of snow, loved the jacuzzi and sauna.
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  • Pukka

    Jack Lloyd 13 Feb 2016

    Stayed Feb 2016
    Really nice staff, great food, great environment, nice rooms. Wonderful experience.
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  • Travel Passey.....

    Jack Hemmings 13 Feb 2016

    Stayed Feb 2016
    Good evening from snowy switzerland, We arrived last sunday the 7th February 2016 and have had an unforgettable week. Tom has been an amazing host; from the moment we arrived he was very friendly, and then proceeded to tugg our loaded bags all the way up the mountain - what a relief !! Thanks Tom. Thank you Tom and VIP, for making our week one that we will never forget. And for recommeding THAT big run at La Passey.
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  • Great trip

    Keith Macksoud 13 Feb 2016

    Stayed Feb 2016
    Really enjoyed it. Amelia was incredible. Absolutely fantastic. She made the holiday with all her passionate energy, endless hospitality and utterly brilliant cooking. Location of chalet was perfect.
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  • It was good ya!!!

    Elliot Lineham 13 Feb 2016

    Stayed Feb 2016
    Lovely staff, hospitable service and overall a great holiday.
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  • Nom nom nom

    Ben Rose 13 Feb 2016

    Stayed Feb 2016
    From the moment of arrival we were treated as old friends and we shall leave as excellent friends! In honour of my 40th birthday 8 "adults" and one infant enjoyed each other's company in the VIP chalet Nebraska and our chalet host Liam was unbelievable. We arrived by private taxi with onboard kit kats, we were shown around and fitted for kit on site by Doorstep Skis within hours. Liam settled us in with champagne and canapés and even lent us his own Bose portable speaker. The chalet itself was fantastic, well laid out, cosy and friendly. The spotless hot tub and sauna were perfect for relaxing at the end of a long day on the slopes. The location of the chalet was perfect being only a short few minute walk to the nearest lift Pleney (and 10 minutes in boots from Super Morzine) Liam's local knowledge was excellent and he always went above and beyond the call of duty keeping everyone happy - and he is an amazing chef! We opted for the Platinum taster one evening and absolutely loved it, make sure you are really really really hungry as it is 9 courses and they are not small. As a group we are not shy on wine and champagne and we never ran dry. The whole experience was fantastic and I don't think any of us can fault a single moment. The nanny (from Jack Frost) was also brilliant. So in summary, come here, bring your appetite and bring your friends. You won't want to leave. We don't want to and will hope to use VIP Ski for all our future Alpine adventures. Thank you.
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