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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Ben Gray 14 Feb 2016

    Stayed Feb 2016
    With the resort short staffed, our chalet was managed by one rather than the usual two staff. Despite this the chalet host was cheerful and produced good food although with two vegetarians, a non dairy and two children, meals could be quite late. When we asked for help for him, the resort manager responded and offered a couple of bottles of wine from the non inclusive list.
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  • Morzine 2016

    F B 14 Feb 2016

    Stayed Feb 2016
    A fantastic week with VIP Chalets. Our first time trying the company and we'd definitely use them again. The chalet Du Pre is in a great location, and is a lovely modern clean chalet. Our host, Gabe, made the week effortless for us.
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  • Thank you for an amazing holiday!

    Jenny Wicks 14 Feb 2016

    Stayed Feb 2016
    Joe and Giles couldn't have been more welcoming throughout the week. Their personable, relaxed and friendly approach made us feel instantly at home. Had the best time ever, not least due to how BRILLIANTLY looked after we were by Joe and Giles!! Hugely welcoming, always useful and forever smiley, we couldn't have asked for anyone better!! The food was fantastic, nothing was ever too much trouble for them. They were both very attentive to making sure our stay here was as good as possible. 'Very clever food' - Jenny 'You're lucky I'm not taking you home, boys' -Jenny
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  • Ski holiday in Switzerland

    Robert Walker 14 Feb 2016

    Stayed Feb 2016
    This was our second visit to Chalet Tortin in Verbier, which we enjoy as a resort for its challenging skiing and ambience. The chalet is ideally situated just underneath the Medrun lift station which gives access to all the main runs and ski itineries. The chalet is beautifully appointed with comfortable lounge seating, a log fire and sunny furnished terraces from which you can enjoy the splendid views over the resort to the mountains beyond. The bedrooms are small but adequate with good en suite facilities and the chalet accommodates six people. VIP arrange for guests to use the locker facilities at the lift station which means that you do not have to carry skis and boots back and fore - a great help. The catering was to a high standard with full, cooked breakfasts offered daily and four course evening meals on six nights. Afternoon tea was set out each afternoon when you return from skiing. A ski host is available to show newcomers around the resort and familiarise guests with the lift system. This resort is best suited to experienced skiers looking to extend their repertoire rather than somewhere to learn to ski. Verbier is an expensive, high end destination and the standards in the local shops, cafes, restaurants and nightclubs reflect the demands of the clientele they serve. The fact that customers keep coming back demonstrates that they are doing something right here!
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  • Excellent Val d'Isere

    Tony Smith 14 Feb 2016

    Stayed Feb 2016
    Great chalet Fantastic location Incredible conditions
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  • Thank you for an amazing week!

    Jenny Wicks 14 Feb 2016

    Stayed Feb 2016
    Joe and Giles couldn't have been more welcoming throughout the week. Their personable, relaxed and friendly approach made us feel instantly at home. Had the best time ever, not least due to how BRILLIANTLY looked after we were by Joe and Giles!! Hugely welcoming, always useful and forever smiley, we couldn't have asked for anyone better!! The food was fantastic, nothing was ever too much trouble for them. They were both very attentive to making sure our stay here was as good as possible. 'Very clever food' - Jenny 'You're lucky I'm not taking you home, boys' -Jenny
    Read more…
  • A fabulous family holiday

    Rebecca b 14 Feb 2016

    Stayed Feb 2016
    Just returning home from a fantastic week in Como. This has definitely been the most relaxing week skiing we have ever had. The chalet is perfectly situated for skiing with small children and the apartment is wonderfully comfortable. We can't thank Jo enough for all her hard work - she was so welcoming and accommodating to the inevitable chaos that travelling with 4 children aged 8 months -10 years brings! The food was wonderful and Jo always make sure that the children's tea suited our fussy eaters. our nanny Hanna was so chilled out and was adored by the two youngest children and always had a nice activity planned to amuse our 4 year old when he was tired of e slopes. We cannot recommend this holiday highly enough and will definitely be organising a return trip. Thanks Jo and Hannah- hope you enjoy the rest of your season.
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  • Another perfect week with VIP

    D L 14 Feb 2016

    Stayed Feb 2016
    Our family and friends have travelled with VIP on numerous occasions and since our first holiday with VIP we have not skied with any other holiday provider when skiing in Europe. VIP offer an exceptional service from booking until the minute they wave goodbye at the airport. All the staff are professional, friendly and work exceptionally hard in order to make every guest's holiday perfect. Nothing is too much trouble. The quality of accommodation, food, service offered at the VIP price point would be difficult to find elsewhere. We have recommended VIP to many friends who have been delighted with their holiday experience. Thank you to everyone at VIP in St Anton for another week of happy memories for our family.
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  • First time skiiers!

    Kate Nolan 14 Feb 2016

    Stayed Feb 2016
    Perfect place for beginners! VIP were great. We never wanted for anything and Jaya our own personal chalet girl was nothing short of fantastic. Food was top restaurant standard and the customer service all round was impeccable. We never have felt so full and content. The chalet itself was spacious, clean and homely. We would highly recommend VIP to anyone. Thank you for a great holiday.
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  • Great week with awesome chalet host and nanny

    Becky Harvey-Evers 14 Feb 2016

    Stayed Feb 2016
    We chose Little Lumi as it provided an intimate and cosy ski holiday experience. The VIP staff made the holiday all the better. The food was great and nothing was too much trouble for Matt. He adjusted the meal times to suit us and was very flexible with what he cooked and was great with the kids too. Kir, our nanny, made the holiday much less stressful and allowed my husband and I to get some skiing together. She gelled with the boys really quickly and had a great balance of fun and firmness (something our boys need at times).
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