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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Perfect family ski holiday

    SJ H 20 Feb 2016

    Stayed Feb 2016
    We loved our time in Morzine. It was the perfect ski holiday for our family. We got to enjoy ski-packed days knowing that our meals, cleaning & all of the typical to-do items were being take care of while we were hitting the slopes. With young children who were wiped at the end of the day (& adults too), Natalie, our chalet host, thought of everything. As the mother of 3 young kids, I thank Natalie for my first vacation from meal-planning, cooking & cleaning in years! I actually got to ski and enjoy the time with my family. A win-win. Only item that we would change - a jacuzzi on site.
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  • Great holiday

    Peter Frankopan 20 Feb 2016

    Stayed Feb 2016
    Great stay - really enjoyed ourselves. Fergus and George completely excellent - the perfect chalet hosts. Nothing was too much trouble for them and they solved or answered all our questions brilliantly. Very little tips and suggestions: I'd have tissues in the bathrooms; nicer slippers. Freshly squeezed orange juice in the morning would be nice. Wifi ran a little slow too. Access round the back of the chalet tricky if you're tall. Otherwise, had a great time. Really brilliant. Thank you.
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  • Guest Review

    J F 20 Feb 2016

    Stayed Feb 2016
    Fergus and George made us feel so at home. They were great chalet hosts. Always smiling and helpful. We had such a fun time playing party games all together in the evening. They've introduced us to lots of new ones! Breakfasts, tea and dinners always hit the spot and were delicious. Perfect starts and ends to the day. In the chalet, relaxing under the stars in the hot tub was a hit with everyone in the party.
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  • Review of a week skiing with vip

    N B 20 Feb 2016

    Stayed Feb 2016
    Amazing staff, completely attentive and receptive to the needs of a 13 strong double family entourage. From our drivers to two exceptional chalet hosts, everything from breakfast to prepping each day's skiing requirements, transport and dining was exemplary. Anything we needed we got, fast and efficiently, with a cheerful smile. Thank you.
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  • Guest Review

    Romy Skok 20 Feb 2016

    Stayed Feb 2016
    We can't complain about the overall experience of our holiday and the attentiveness of Ben and Georgia who were fantastic. However, we feel certain rooms have inadequate storage/ wardrobe space and as seems to be the case with most chalets, the beds are too small (short) and uncomfortable. We also think there should be storage/ hanging space in the garage/ boot room for helmets and ski jackets, especially considering there is nowhere In the room to hang these.
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  • Guest Review

    Edward Moore 20 Feb 2016

    Stayed Feb 2016
    Very happy, another fabulous holiday with VIP. Lovely hosts, fabulous food. Having ski hire, passes, lessons & evening out meal bookings al sorted for us made for a relaxing time. Ski to piste service a welcome addition since last year, made getting children to morning lessons a lot easier!
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  • Great location,excellent hosting and a very comfortable chalet

    Amanda Jayne Atkinson 20 Feb 2016

    Stayed Feb 2016
    Upon arrival at the chalet we were warmly greeted with a smile, champagne and canapés. Our bags were delivered a short time later. Our chalet host Yas was charming, delightful and supplied us with more delicious food than we could eat. Breakfast, afternoon tea and dinner were all fantastic with every effort made to satisfy any dietary requirement or individual taste. She went above the call of duty consistently and nothing was too much trouble for her. Her friendly, laid back attitude made us all feel very comfortable when we came back to our very comfortable and homely chalet. The whole VIP staff were helpful and accommodating in every aspect possible. We were able to access other VIP premises so our son could play pool. Our nanny Emily quickly established a good rapport with both our children, who were in good hands throughout the week. Overall a fun filled relaxing holiday that surpassed our expectations.
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  • Great holiday, great staff, mixed wine

    B C 20 Feb 2016

    Stayed Feb 2016
    Chalet was lovely and staff excellent. Ben is a great chalet host - the kids loved him too - and the food was really excellent - best we've had at a VIP chalet. Hannah the nanny was also excellent, and a big hit with the kids. One minor quibble is the white wine which was so poor we bought our own which I think is not acceptable for a holiday of this cost. The chalet was overly warm, so we had to open the windows a lot - fine during the day, but less good at night, when it gets quite noisy.
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  • Simply skitastic!!!!!

    Boaz Moselle 20 Feb 2016

    Stayed Feb 2016
    Inspired by the award winning film 'Chalet Girl', we booked a holiday with VIP ski hoping for a week of snow filled fun. And boy, did we get it! De-Lilly-licious food, including incredible vegan options for our weird daughter. Seriously, we had a fantastic week thanks largely to Lily, Gavin and Jack who were consistently cheerful and ready to help! Would highly recommend and hope to return soon!
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  • Guest Review

    Celia Moore 20 Feb 2016

    Stayed Feb 2016
    Great food, lovely hostesses. Ski service a welcome improvement from last year.
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