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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Holiday review

    Jenny Dias 21 Feb 2016

    Stayed Feb 2016
    Perfect family ski holiday, great location and excellent host. Third stay at Summit and coming back again!
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  • Half-term at Aspen

    E Woolley 21 Feb 2016

    Stayed Feb 2016
    We had an amazing time, as always. Theo, our host, went above and beyond what was expected of him. He worked tirelessly to make sure we had a fantastic holiday. Polly, our nanny, was exceptional as well and we wish we could bring her home with us! This is our sixth year with VIP and we have already booked again for next year.
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  • 4.5 Stars, lovely chalet, staff and experience.

    A S 21 Feb 2016

    Stayed Feb 2016
    A fabulous holiday in a brilliant location with consistently good food and a lovely chalet perfect for resting and socialising. The ski in/out is ok, better out than in and not great for boarders. Rooms are nice with a changeover of towels and toiletries mid-week. Chefs extremely flexible and all staff thoroughly delightful, really catering to all your needs. Pool, hot tubs etc. all great and a welcome return post-slopes. Concierge needed chasing a few times over a couple of things, which didn't reflect the far better quality of service in our chalet. And the Champagne each night turns to fizz! Sometimes the little things speak volumes. Overall, we are extremely happy with our fab holiday. We will book with VIP again and perhaps return here. Sad to leave...
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  • Montana lodge, Morzine, Feb half term 2016

    Laura Ko 21 Feb 2016

    Stayed Feb 2016

    We have had a fantastic holiday with VIP in Morzine....the chalet is perfect for our family (2 adults, 3 children). Lucy, our chalet host, has been welcoming, organised, helpful and lovely to have around. She has made an effort to get on with the kids and also to fit in with our, often hectic, ways! The food she has cooked has been delicious...although we were often defeated by the cake and unable to do it justice, everything has been efficient, well executed and delicious! When we have needed any help, additional kit, or restaurant bookings, Lucy has been willing to help on all occasions. This has made our stay relaxing and comfortable...which has been amazing! She has, genuinely, been lovely company and should take credit for ensuring the smooth running of the chalet and much of our stay. We have also had Jess as our nanny. She has looked after the children superbly - they have loved her! Not an easy feat with a 3, 5 and 7 year old. She has taken them on forest walks, dropped them to us at the top of Le Pleney for lessons, taken our 3 year old bum boarding...painted, baked, made things, played games and kept a diary with them of their favourite moments. We are not always the easiest as we like to spend time with the kids while on holiday - Jess has fitted her activities in with us and always been organised about what they would do in their time with her. I would have no hesitation in giving her a reference as a nanny for future roles.rw VIP, as a whole, have been brilliant. Friendly, helpful and knowledgeable about the resort etc. We will definitely be booking with them again for next year.

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  • Great Host! Good location! Nice chalet

    Zahabia & Satpal Brainch 21 Feb 2016

    Stayed Feb 2016
    We really enjoyed the holiday. Matt Parker was a great host for us. Delicious food, friendly service. Very reliable. He went above and beyond ... Was extremely helpful and volunteered to help in situations that we would not have normally asked about. Can't say enough good things about him. We would do this again for sure. 2 things that we'd fix: 1). There should be an upfront discussion on the menu. We found the overall menu to be quite heavy and red meat intensive (as opposed to fish). 2). There was a strange smell coming out of the 2nd bathroom. This was only fixed temporarily, but it really made that bathroom unusable. Again, a great holiday. We genuinely enjoyed ourselves a lot.
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  • Verbier

    Isis Vardinoyannis 21 Feb 2016

    Stayed Feb 2016
    I loved my stay. Thank you but the bed was a bit hard all the rest was perfect. I loved Amelia's cookies and letting me help. I loved the food. And all the pudding was amazing I would really recommend this to anyone. I want to stay with vip ski again. I loved it thank you .
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  • The perfect week

    Steve Dent 21 Feb 2016

    Stayed Feb 2016
    Everything from the booking in the uk to the last day has been exceptional. We booked through Jess and she was honestly brilliant! We had a call from Ollie the manager the week before which was lovely because he told us about the snow confiding etc. The communication has been faultless. Tom the host was perfect. Very accommodation and every meal he cooked was beautiful! Can not fault the holiday/ staff (Katy and Sam) in concierge at all! Thanks VIP
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  • It was Valentine's Day and Beth had made harts on the biscuits and we had the normal (which we have every year on the first day) for tea.

    Alex age 9 Price 21 Feb 2016

    Stayed Feb 2016
    It was the best holiday ever I went in the hot tube,the beds were comfortable, the food was nice(especially the cooked breakfast).
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  • Guest Review

    R O 20 Feb 2016

    Stayed Feb 2016
    Our holiday has been a great success. The apartment was very comfortable and Amy, who hosted us, could not have been better. She is a great cook and every meal was a wonderful treat at the end of the day, and breakfasts and teatime were other high spots. We were also looked after very well by Matt and Laura, who helped to make sure that we got the most out of Verbier and our holiday.
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  • Half term

    Isobel Whitehead 20 Feb 2016

    Stayed Feb 2016
    This is our second VIPer. As last year, the chalet hosts could not be more attentive. Excellent attention to detail, and very good meals. The great joy of this hol is the things that would never happen at home - tea in bed, time for long baths, drinks before dinner.. Fabulous holiday, the hosts have ensured that we've had a lovely time, nothing has been too much, exceedingly helpful, excellent service and exceptional meals, the nannies were also terrific, the kids have wanted for nothing and have thoroughly enjoyed their stay, all credit to them, very flexible, very caring and extremely enthusiastic....all round a wonderful trip, have holidayed with VIP many times, and we'll be back!! Many thanks
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