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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great hosts, cosy chalet

    K H 08 Mar 2016

    Stayed Feb 2016
    We had a lovely week and Katie and Jack were brilliant hosts - friendly, efficient and good cooks. The menus could do with a bit of updating - more and better vegetables and lighter dishes would be welcome. Maybe offer a large or small option instead of all large servings? Their cakes were brilliant. Lots of lovely snow which meant we could ski to the chalet.
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  • Family holiday at Aspen Lodge

    Emma Hookway 08 Mar 2016

    Stayed Feb 2016
    We were with two other families and the chalet maids made us feel very welcome. Oxygen couldn't of made us more comfortable when sizing up the boots skis and helmets - the kids loved them. Great ski and boarding lessons too. This is our second trip with VIP and Val D'Isere was a good choice. The nanny service was second to none and our baby Evie had Autumn who we just wanted to take home with us. If Autumn is available next year we would definitely hire her again. The only complaint I would have is that the kitchen is very tiny for catering for such a large party and fridge wasn't working properly. We had one member taken sick but there was a sickness bug around so we don't know where it originally came from. Cleanliness wasn't up to my standards and we did point this out. VIP should really have a good look at upping their standards - maybe have a look at the Scott Dunn website and the accommodation they have in Val D'Isere? Thank you for a wonderful holiday and we hope to try Alp d'huez next year. Emma & Steve
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  • Guest Review

    Pip F-S 07 Mar 2016

    Stayed Feb 2016
    We really enjoyed our week at Hotel Montjola, the staff were all so friendly and helpful, nothing was too much trouble. The food was top notch, with lots of choice at breakfast, all cooked to order. The evening meal was superb, 4 courses and plenty of complimentary wine to go with it. Ski hosting was a real bonus as it gave us a chance to get to know other guests.
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  • Memorable skiing in L'Alpe D'Huez based at VIP Chalet La Ferme.

    Mark Hudson-Peacock 07 Mar 2016

    Stayed Feb 2016
    My brother, Sheridan, and I have just returned from the most fantastic holiday in L'Alpe D'Huez where we were excellently looked after by the VIP team at every stage of the process. From the initial booking to getting us back onto the plane home safely and efficiently with everything we could have wanted in between! Our chalet hosts Johnny and Dave (and Olly for the last couple of days too) were great! All three were super guys always engaging and helpful, and great chefs as well! We could not have wanted for more from the team. From the chalet point of view our room was really spacious and comfortable. Just a suggestion or two to improve the usability of the space would be to have some coat hooks on one of the walls to hang up our ski jackets and trousers on to dry out overnight, and a few more coat hangars in the wardrobes. Minor things only. Certainly no complaints at all from my brother or myself. This was the first holiday the two of us have had together since we were teenagers, and we really had so much fun, we are determined to do this again next year! VIP were instrumental in making this a holiday to remember for us both! Thank you very much indeed!
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  • Usual great service from VIP

    Ian & Sheila W 07 Mar 2016

    Stayed Feb 2016
    Our 2nd VIP holiday this year (5th in all) and all our high expectations were met. Nothing was too much trouble for our hosts Joe and Giles who were friendly, helpful and keen to offer assistance. They were also very accommodating in providing alternative dishes at dinner for those with alternative dietary preferences. Thanks guys. BA charter service far superior to Germania.
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  • Review of Penthouse 3 - Room 2

    Sheldon Cuthbert 07 Mar 2016

    Stayed Feb 2016
    These comments are for VIP and not for your website. Great experience, and very pleased with Hugo and the Penthouse. Only negatives were that room 2 has very little storage - nowhere to hang a shirt properly, all the other rooms have much more storage It would be nice to have boot warmers, as this is expected at VIP level properties Penthouse building lifts were much better than anticipated - I though this would be a bottleneck, but we never had to wait long. Hugo worked very hard throughout the week. We will definitely be back again next year
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  • A very enjoyable week

    Sarah Mortimer 07 Mar 2016

    Stayed Feb 2016
    Very comfortable chalet with staff who looked after us very well. I have been with V.I.P. a few times now and always have had a very good experience. I can thoroughly recommend them.
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  • Guest Review

    Martin Patterson 07 Mar 2016

    Stayed Feb 2016
    Superb experience ;all the staff were engaging pleasant helpful and interesting, whilst not being over the top. Flight was delayed and my skis didn't arrive till second day , could have been a bad start but actually was handled very well such that I felt that the team genuinely cared , sorting me out with interim ski hire and a bottle of fizz in the room. Food thro the week was great , though would suggest at breakfast the glasses and cups be kept next the the tea/juice table to save us forgetful old souls walking back and forth..Really enjoyed the Ski guide service thanks especially to Toby All in all a fab holiday
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  • 2016 skiing holiday

    Juliana Jemphrey 07 Mar 2016

    Stayed Feb 2016
    Ben and Jack couldn't do enough for us. Lovely fire every night .very comfortable and spacious living area. Bedrooms comfortable and warm. Plenty of wine etc. The food was generally good except for the following which mostly is out of Ben and Jacks control. You need to look at the quality of meats. Cold pulled lamb on Sunday. Lamb should never be reheated or served cold. Too fatty a meat. Difficult to eat. Monday Chicken legs and thighs in the Coq au vin with skin left on making a greasy slimy dish.Should have been chicken breasts. Just reflected a cheap dish. Sea bream was grey in colour a piece of Cajun salmon would have looked and tasted better. Pork belly isn't everyone's choice. Didn't see it in the menu selection. Please please a simple trick warm the plates. Plating up 11 plates simultaneously leaves the food too cool for last people to be served. All may sound a bit negative but must be honest we had high expectations as we know a number of friends children that have worked for your company. So any poor ratings are to reflect quality of produce. The Duck and sirloin was good. The location of the chalet was excellent to both ski areas
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  • Amazing holiday, Great Chalet in perfect location

    NC NC 07 Mar 2016

    Stayed Feb 2016
    Just returned from what was once again a fantastic holiday with VIP Ski... every step from booking the moment we booked until we returned home, the service and attention to detail was exceptional. A special thank you to Alex for looking after us all so well, not only a fantastic chef and host he was great company and a joy to be around. VIP Ski we will be back again next year..!
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