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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing

    Lynn Naylor 12 Mar 2016

    Stayed Mar 2016
    Absolutely loved this resort and VIP . It's our first time with both and will not be the last. Fantastic resort and the crew at VIP have topped all expectations, the food, shuttle, staff and accommodation has been brilliant. We have already browsed the app for next year !!
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  • Montjola

    Will Wood 12 Mar 2016

    Stayed Mar 2016
    Everything was superb, staff couldn't have been friendlier and more helpful, everyone was at the top of their game and the nannies on site were a joy, our girls loved them, ergo we love them, we will be back!
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  • Almost Perfect

    David Bendle 12 Mar 2016

    Stayed Mar 2016
    The highlights were: -- The staff - very friendly and attentative. Couldn't do enough for us. A credit to themselves. Couldn't name any one in particular as they all were great. -- The food - delicious menus - difficult to choose what to have. One was a fussy vegetarian but the chef changed the menu to meet the fussy requirements. Top marks - hats off to the chef. -- The hotel - the hotel format works very well allowing interaction with the guests. A very friendly atmosphere, cosy and comfortable. A great cleaning team - always looked clean and tidy. -- The drivers - what a great, friendly bunch. Always ready to drop us off and collect us from town. Never had to wait more than 5 minutes. -- St. Anton - amazing skiing and a fun place to be. Lessons from Franz Klammer a real highlight and treat (although we didn't know it at the time!!). Had a fab week skiing. Will use the VIP ski guides next time. So all in all, almost the perfect holiday. We award 99/100. The 1 was dropped for a minor inconvenience of a few items running out such as our choice of wine, marmite and worse of all, our favourite rum! We are not complaining as we have had a most amazing holiday - just offering our feedback. Thank you to the Hotel Montjola VIP team for a fab week. We will be looking at your other resorts for next year.
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  • Guest Review

    Dona McNiven 12 Mar 2016

    Stayed Mar 2016
    Our stay at Indiana lodge was absolutely delightful, the food was delicious the chalet was clean and very well run The drivers were polite, the vans were clean, and the wait was never long Our chalet hosts Joe and Giles are a total credit to the Company, any requests were carried out professionally and with a smile, under quiet difficult circumstances this week. We booked quite late , the end of January, had we known 6 men were going to be part of a 10 chalet booking, we would have gone for somewhere else in Meribel, it totally changed the dynamics, our first night here 5of the 6 turned up drunk, and very loud, for supper none of them heard the welcome speech, in a nutshell they tried to take over the Chalet Our last full day I walked into the leader of the group harranging Murray all unnecessary in front of everyone and personally I felt very embarrassed You crew here are all extremely courteous, professional, and we would definitely book with your Company on the back of our experience with your staff.
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  • Fabulous weather, lovely food, great hosts

    Joy and Peter Brodie 11 Mar 2016

    Stayed Mar 2016
    Lovely comfortable chalet convenient for main Pleny lift and the bus to Avoriaz. Gabe and Ali were excellent hosts, preparing us great food and keeping the place tidy.
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  • Guest Review

    Jo H 09 Mar 2016

    Stayed Feb 2016
    We just returned from a week’s skiing in Avoriaz in penthouse chalet no. 1. As usual VIP did a comprehensively good job. Every aspect was great. The booking was well handled. Charlotte, our chalet host, did an excellent job. The food was well prepared, the chalet was well kept and she was a positive and discrete presence throughout. Alys, the resort manager, went out of her way to make our stay as good as it possibly could be. In addition to being completely available and assisting wherever she could in the normal running of our stay, she was immensely helpful over our return journey. We had booked a private transfer through VIP and the company, AlpNav, set a pick-up time that seemed unnecessarily early, regrettably reducing the ski time we had on our last day. Alys first negotiated the longest delay she could, which was only 15mins, then gave me the contact details so that I could speak directly to the company. When the transfer company still refused to change the time and refused to allow the booking to be cancelled, Alys took it on herself to speak to the VIP transfer manager who agreed to absorb the loss if we changed – this was greatly appreciated and changed our whole feelings about the unpleasant way that AlpNav had responded to our requests. In the event, it was too late to find an alternative, so Alys worked on every detail to minimise the impact of the departure time. She did a truly amazing job. We are left once again as satisfied customers and will be happy to book another holiday with you in the future if the occasion arises, as I hope it will. Thanks to all.
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  • Great Holiday

    n m 09 Mar 2016

    Stayed Feb 2016
    This was one of the nicest skiing holidays we've experienced. Lovely chalet and lovely staff made this a great holiday.
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  • Treated to something special

    M L 09 Mar 2016

    Stayed Feb 2016
    This was our first VIP holiday and hopefully not our last. All staff, from booking services through to our wonderful resort hosts, were professional yet friendly and went to great lengths to ensure that our experience was the best it could be. Our chalet hosts, Will and Annabel, were fantastic! The quality and presentation of the food was exceptional and the service discreet yet attentive. Always smiling and positive they created such a warm and inviting atmosphere and a group of strangers very quickly became friends. The chalet was cosy and well equipped and we loved lazing in front of the fire with a glass of wine whilst Will and Annabel calmly prepared supper. The quiet location and excellent hot tub/sauna facilities (slippers and bathrobes provided as well as high quality toiletries to enjoy in the piping hot bath afterwards) resulted in a very relaxing end to each day, after being delivered to and from the slopes by a group of drivers who were again always chatty, incredibly polite and helpful. Would highly recommend VIP as their staff were incredible and particularly this chalet if you want comfort, relaxation and the luxury of not having to carry your skis very far! All in all a great team effort by every member of VIP staff who contributed to a great fun filled holiday!
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  • Guest Review

    Geoffrey Walker 09 Mar 2016

    Stayed Feb 2016
    Very good
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  • Guest Review

    Angela Newling 08 Mar 2016

    Stayed Feb 2016
    The Chalet was great and very clean. The hot tub was a brilliant addition to our holiday. Having stayed with VIP a few timea we felt the food menus were a little disappointing compared to our previous holidays. Our hosts were very friendly and helpful. The coach transfer on the way out was great but the minibus that took back to the airport was very uncomfortable. The resort was great and the taxi service provided was faultless and all drivers very friendly.
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