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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent from start to finish!

    Alexa BL 12 Mar 2016

    Stayed Mar 2016
    From booking the holiday, making menu changes, sorting logistics and amending bookings VIP have been fantastic. The VIP team we met at the airport were super friendly and we knew we were in great hands. Our chalet host, Claudia was incredible and having her as our host made our week! Gavin, the resort manager was amazing; willing to go above and beyond to help in any way he could . We were unfortunate to have an injury early on in the ski trip and Gavin and his team were so helpful, even arranging for the ski guide Jack to walk the injured member to a restaurant on the piste we had specifically booked for my fathers 60th. Nothing was too much for any of the VIP team, they went above and beyond and were such a lovely, genuine caring bunch! *** VOTE : Claudia for chalet host of the year!!! ***
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  • great time in Morzine

    The Mitchell Bolwells 12 Mar 2016

    Stayed Mar 2016
    Fabulous apartment in a great location. Absolutely wonderful chalet host in Natalie, really went the extra mile to make our holiday great. Lovely food, VIP really know how to produce a good menu.
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  • Excellent service and accommodation

    Sharon Hiscox 12 Mar 2016

    Stayed Mar 2016
    We had a great time with VIP and were very well looked after by our host Charlotte. Accommodation was clean and contemporary and the location was excellent though a little noisy at night from the service vehicles going up and down the main strip. I liked that the manager Alys sorted out ski passes for us before we'd even flown out to resort. For future seasons if it might be possible to install boot warmers, and maybe make additional keys available, that would be even better.
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  • A fab week in Val

    Kate Smyth 12 Mar 2016

    Stayed Mar 2016
    A great week in aspen lodge, Maple suite with host Holly. Great food, lovely chalet, and fantastic weather. Holly was brilliant, a lovely welcoming host, super organised and a great cook. The whole team were great - lovely to have a bar / coffee area on the ground floor and the concierge team were great.
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  • Club Chalet Pierre gets our vote!

    Jacky S 12 Mar 2016

    Stayed Mar 2016
    Our party of six ladies enjoyed our first holiday with VIP staying at Chalet Pierre. The staff were exceptionally good and made us feel very much at home. The chalet is well situated making it easy to get to and from the slopes and the chauffeur service was a luxury. We all appreciated the excellent dinners prepared by our chef, Chris. It's been a great holiday. Thanks.
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  • Great host and lovely location

    Hannah Stevens 12 Mar 2016

    Stayed Mar 2016
    We have had a really lovely stay in Little Lumi in Morzine. Our host Matt was a great cook and good company too, he also went above and beyond on several occasions to help us with various tasks. Our 5 and 7 year old children had meals tailored to their requests and Matt was really good with them, even making pizzas with them. The location of the apartment is great, in that it's a few minutes walk to the Pleney bubble and central in the town. There are several bars and restaurants close by and it's 5 minutes to walk to the local leisure centre with pools and saunas available. For the accommodation & host we have given 5 stars. However, the only thing which was a minor problem was that the apartment is located above the Spar shop below, which starts restocking at 6.30am. This wouldn't be an issue for early risers, but if want wanting a lie in, the noise can wake you.
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  • Brilliant

    Tim Simon 12 Mar 2016

    Stayed Mar 2016
    We had a wonderful week! Every thing was great, even the things that you couldn't control worked well. Like the weather. Holly was our hostess and she is brilliant. She made us feel at home and nothing was any trouble. Accommodation and food was as good as it could have been. The other guests in the suite were great company too. A perfect week! Thanks.
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  • Best skiing holiday to date!

    B Jordan 12 Mar 2016

    Stayed Mar 2016
    We have agreed it has been the most stunning weeks skiing. The location of the chalet has been one of the highlights with all facilities being extremely close. The Chalet is based very near to the shops, slopes and friendly bars. The chalet host, Neil, was incredibly good, with excellent food coupled with a relaxing and professional atmosphere. We will definitely be looking at staying in this chalet and with 'VIP ski' again.
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  • Truly VIP chalet hosts

    Paul Bailey 12 Mar 2016

    Stayed Mar 2016
    - genuinely enthusiastic chalet hosts - consistently went above and beyond expectations - regularly proffered helpful tips about the pistes and local area - fabulous meals - amazing gluten free cooking - would request Ben and Jack as hosts again
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  • Great stay

    Kim Amphlett 12 Mar 2016

    Stayed Mar 2016
    Excellent chalet. Holly really great host. She looked after us well and made our sat very enjoyable.
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