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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • The perfect week!

    Beth & Alex E&D 15 Mar 2016

    Stayed Mar 2016
    This was our very first holiday with VIP SKI on a recommendation from one of your chalet hosts. The experience has been effortless on our behalf from the moment of inquiring about a holiday with VIP SKI to the moment we landed back from our holiday. Every detail and worry was taken care of by VIP SKI leaving us to enjoy the perfect relaxing and enjoyable holiday, returning home feeling like we had had the best skiing break! From the moment of arrival in the chalet Charity and Will welcomed us with open arms and were exceptionally caring. No request was too difficult and as the week went along the connection between ourselves, the hosts and the other guests grew into a friendship. After Charity injured herself, Will continued solo in a cool, calm and collected manner and effortlessly continued the high level of hosting that we have come to know VIP SKI to offer. We will certainly be returning as we cannot fault our holiday and can't wait to get back on the slope with VIP SKI!!!
    Read more…
  • Another great ski with VIP!

    Sarah Leary 15 Mar 2016

    Stayed Mar 2016

    Just back from our latest (and 8th!!) ski trip with VIP, and in between dealing with the mountains of washing that I am surrounded by, I thought I would take a minute to write whilst everything is still fresh in my memory. Despite a minor blip on our arrival in Geneva (these things happen) this was another very well organised trip, by a very professional company. From the reservations staff in London, through to our fabulous Chalet Host, Emma, lovely Nanny, Polly, Meg the Chalet Manager, the drivers, maintenance team and Concierge, everyone we came across at VIP was friendly, outgoing, polite and really helpful. Top tip from Sam on the coach transfer to resort, regarding sorting our slightly nervous 6 year olds ski school lessons, made a great difference to our enjoyment of the week. He recommended speaking to Julian at Oxygene direct to ensure that we got the right kind of teacher for our son. Julian couldn't have been more helpful and made sure that Joshua was in the right class with the right teacher - also checking in with us at the end of the week that everything had gone well. We can also highly recommend Oxygene for lessons - who are really keen to ensure that the children have a great week's ski. Emma, our Chalet Host was simply brilliant. She anticipated all our needs and was on top of it all! She was great with the 4 children in our chalet, and did a wonderful job catering for us all, producing delicious food for the children and adults! I really appreciated all her efforts - one of my favourite parts of the holiday is being able to get up from the breakfast table and just walk away without having to tidy up! She kept the chalet in immaculate condition, and her enthusiasm for her job and commitment to VIP was evident. Polly our Nanny was fab with the 4 boys in her charge for the week and, after one afternoon it felt like she had known them for ages. They all had a great time with her and really enjoyed their afternoons together - bum boarding, building snowman, visiting the climbing wall, drinking hot chocolate and chilling after all that watching a DVD or two. She also has us all addicted to 'Bop It Smash'.... very competitive bunch we turned out to be! Happy children = happy parents and Polly certainly did all that! She was 'Legendary' in the words of our 6 year old! :) All in all another great big VIP success - plus you managed to organise great weather for us too..... apparently the best week of the season so far! Same again next year, please!

    Read more…
  • VIP first-timers

    A Stickings 15 Mar 2016

    Stayed Mar 2016
    Wonderful holiday, lovely chalet and excellent chalet host Mo, experienced, a good cook and helpful in all ways just couldn't do enough for you. It is the first time we have traveled with VIP and found the whole experience very good and professional the little extras like water,snacks and fruit on the coach transfers to the tea/coffee in bed in the morning thoughtful and adds that little something to the holiday. We would defiantly recommend VIP Chalets to friends and would travel with them again
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  • A quiet bit of luxury.

    Nick Millard 15 Mar 2016

    Stayed Mar 2016
    A traditional old Zermatt barn on the outside, but totally revamped inside to create a luxurious quality residence. The Zermatt based VIP team - Gavin, Jack and Josh were all polished, professional, kind and good fun. We look forward to another VIP trip next year.
    Read more…
  • Another great ski with VIP!

    Sarah Leary 15 Mar 2016

    Stayed Mar 2016
    ust back from our latest (and 8th!!) ski trip with VIP, and in between dealing with the mountains of washing that I am surrounded by, I thought I would take a minute to write whilst everything is still fresh in my memory. Despite a minor blip on our arrival in Geneva (these things happen) this was another very well organised trip, by a very professional company. From the reservations staff in London, through to our fabulous Chalet Host, Emma, lovely Nanny, Polly, Meg the Chalet Manager, the drivers, maintenance team and Concierge, everyone we came across at VIP was friendly, outgoing, polite and really helpful. Top tip from Sam on the coach transfer to resort, regarding sorting our slightly nervous 6 year olds ski school lessons, made a great difference to our enjoyment of the week. He recommended speaking to Julian at Oxygene direct to ensure that we got the right kind of teacher for our son. Julian couldn't have been more helpful and made sure that Joshua was in the right class with the right teacher - also checking in with us at the end of the week that everything had gone well. We can also highly recommend Oxygene for lessons - who are really keen to ensure that the children have a great week's ski. Emma, our Chalet Host was simply brilliant. She anticipated all our needs and was on top of it all! She was great with the 4 children in our chalet, and did a wonderful job catering for us all, producing delicious food for the children and adults! I really appreciated all her efforts - one of my favourite parts of the holiday is being able to get up from the breakfast table and just walk away without having to tidy up! She kept the chalet in immaculate condition, and her enthusiasm for her job and commitment to VIP was evident. Polly our Nanny was fab with the 4 boys in her charge for the week and, after one afternoon it felt like she had known them for ages. They all had a great time with her and really enjoyed their afternoons together - bum boarding, building snowman, visiting the climbing wall, drinking hot chocolate and chilling after all that watching a DVD or two. She also has us all addicted to 'Bop It Smash'.... very competitive bunch we turned out to be! Happy children = happy parents and Polly certainly did all that! She was 'Legendary' in the words of our 6 year old! :) All in all another great big VIP success - plus you managed to organise great weather for us too..... apparently the best week of the season so far! Same again next year, please!
    Read more…
  • A Near Perfect Week

    David Nicoll 15 Mar 2016

    Stayed Mar 2016
    Just returned from an excellent week in Chalet La Chapelle in Alp d'Huez. Wethear conditions helped make it so good as there was a large dump of snow just before our arrival then pretty much blue sky days throughout our week. Travel with VIP Ski was very smooth, from a greeting at check-in in Gatwick through to the coach transfer and arrival in Alp d'Huez. Very happy with the chalet. Comfortable beds and, most importantly, lots of storage space. Would have been nice to have a few more convenient bars nearby, but that's the balance you strike between ski-in ski-out and being in the centre of this resort. The chalet team were exemplary, with Lucy, Mary, and Rachel seeing to our every need. My only pointers for improvement to VIP SKI would be to offer more regional flights and to expand into more resorts!
    Read more…
  • Best VIP holiday to date

    Lars Jackson 15 Mar 2016

    Stayed Mar 2016
    This was our third VIP holiday and the best to date, helped mainly by the location in St Anton. The staff in the hotel were extremely friendly and helpful as were the drivers who took us from the hotel to the slopes. The food in the hotel restaurant was good, maybe portion sizes could be smaller, but the choices were excellent. The best meal was on the last night....superb ! The Austrian experience surpassed the ones we have had in France by being more friendly and attentive on the slopes and in the town. It became a standing joke that the toilets in Austria were the best we have seen, one even having a slide down to the loos. I would definitely go back next year especially if my daughter Annika is working in Hotel Montjola again ( I am not being biased :) ) A big thank you to the whole team for making this a great holiday.
    Read more…
  • Guest Review

    Paul Gomm 14 Mar 2016

    Stayed Feb 2016
    We had an excellent holiday and were well looked after by your team. St Anton and the surrounding areas are an excellent choice for a skiing holiday. Please give our thanks to your team, both in the London office and at St Anton.
    Read more…
  • Great Chalet, Great Location, Great Staff

    Ray Lewis 14 Mar 2016

    Stayed Jan 2016
    Altitude Lodge is a true ski-in, ski-out chalet with good size bedrooms and plenty of storage space. It's a quality chalet that is well served by very friendly staff. All meals were first class and we would definitely recommend it to others. We shall certainly be returning.
    Read more…
  • Hawthorne Suite Review

    Chris Perrin 14 Mar 2016

    Stayed Mar 2016
    Another great holiday with VIP. Kieran was a fantastic host and a very good cook! Keep up the good work!
    Read more…

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