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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Ea W 02 Apr 2016

    Stayed Mar 2016
    Really good fun, great service and lots of laughs
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  • Another Great VIP Experience

    Andy Heppel 02 Apr 2016

    Stayed Mar 2016
    Great holiday. Loved the chalet. Matt and Bryony looked after us really well from great breakfasts, through keeping the chalet in great shape, to drinks served in the hot tub and fab evening meals. One of the very best chalet host teams we have had in many years of chalet holidays ! Great job. Polly was a great nanny who did a fab job keeping 6 ten to twelve year olds occupied in the mornings prior to ski lessons (including managing to keep them away from their electronics) and always got them suited and booted and at the flags to meet us or their instructor on time. Thanks Pols. The concierge service was also great. They helped from restaurant bookings to physio appointments all with minimum fuss. My one piece of "constructive criticism" concerns the buses. Most of the time they were great but not having a pick up from the flags/Bananas was not good. This is a key location where peope finish their lessons and from which it is a real pain (with tired kids) to have to trek up the hill to the Rond Point. We called up 4 times to try to get lifts back from here and we're successful just once. It is not a big detour for a bus to pop round from the Rond Point in our view. That was one minor point in an otherwise excellent holiday. Andy and Cat Heppel
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  • Second visit to Altitude Lodge - evolved and great experience

    Sharon Manikon 02 Apr 2016

    Stayed Mar 2016
    Another great week, excellent staff, flexible, accomodating and maintained a sense of humour at all times with our tribe of kids! Lots of changes made on the basis of feedback from last year which was great to see.
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  • The best chalet hosts in the world....no...the universe!

    Rebecca Vernal luri 02 Apr 2016

    Stayed Mar 2016
    Superb quality of service from Todd and Dave! They were both so attentive from early morning to late at night, working amazingly hard for us all! The food this year was consistently a very high quality, what cooking talents! Not easy with kids and adults but they both handled the complexity with ease. Really well done. Aside from the food their attention to detail on the cleaning was very strong, in spite of a full chalet, it was always very clean..... We even loved the fabulous toilet roll embossing! Very cool. They were the best chalet hosts we have had to date and thank them for making our holiday so relaxing. They are both a credit to VIP ski.
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  • Fantastic Holiday

    Christian Moody 02 Apr 2016

    Stayed Mar 2016
    We had an amazing weeks stay in Grand Choucas! We were met by super chalet host Yas and Megan, who were so kind and helpful throughout the week. Yas was brilliant both with my egg allergy and my sisters! Afternoon tea was always delicious as was dinner. Yas and concierge were really helpful when finding a great lunch stop or helping with skis etc. What set Yas apart was that she was always selfless, interested, chatty, fun and willing to play all our silly games. She was also happy to go above and beyond to give us an amazing week. Thank you so much VIP SKI and particularly Yas for giving us such an amazing holiday! From Christian M (age 13)
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  • Lovely Chalet and equally lovely hosts

    Ellen McDermott 02 Apr 2016

    Stayed Mar 2016
    Ben and Lottie, our hosts, were both incredibly helpful and were always cheerful, personable, engaging and willing to do anything to make our lives easy. Ben, in particular, seemed to take joy in providing various drinks, as well as took joy in conversing with us. Lottie, was always smiling, considerate and incredibly willing to adapt menus to fit with our various likes. Only negative, would be the slightly ambitious menus, where the hosts were not necessarily skilled enough to pull them off. The hosts were lovely, and were not bad cooks in the slightest, but the menu could possibly be improved; it felt too complicated and could have benefited from being simplified. The chalet itself was incredible. The hot tub was used almost every day, and the only mention with regards to this, could be some instructions on how to work it. The location was fabulous, with equal walking distance between the two lifts and right in the centre of gorgeous Morzine; containing a large variety of lovely shops. Overall, we were all incredibly satisfied with our experience in Dakota Lodge, and would definitely return!
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  • Great Family Holiday

    K M 02 Apr 2016

    Stayed Mar 2016

    We had a great week in Meribel. Our chalet was well equipped, clean and comfortable. Our chalet host Helen was excellent. She was helpful and made the most fantastic food for us all every day. All VIP staff at the resort were cheerful and pleasant at all times. We were recommended New Generation ski school for our children's lessons and they had a fantastic week so VIP were spot on. The company clearly knows Meribel very well which helps their clients to enjoy a truly great holiday.

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  • Guest Review

    H S 02 Apr 2016

    Stayed Mar 2016
    Excellent all round. Our 3rd year back to the same plac. Will be back next year.
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  • VIP club chateau

    S W 02 Apr 2016

    Stayed Mar 2016
    We had a great week, chalets hosts fantastic and food great. Only slight niggle was the hot water was a bit erratic but overall a good week.
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  • Don and Dan Review

    Claire Dowling 02 Apr 2016

    Stayed Mar 2016
    Chalet hosts were great. Skiing excellent. Location average which did not help with the fragmented pick up and drop off.
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