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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Maple submission

    SRP Perchard 09 Apr 2016

    Stayed Apr 2016
    Overall a really good experience; children have been exceptionally happy with a great nanny in Sophie. Parents have been well fed and watered by the wonderful Lucy. Lucy has been really accommodating and flexible and worked very hard to make our week enjoyable. Lucy is very aware and responsive to guests needs and is truly professional in her service levels. We have been extremely impressed in her work ethic. The whole week has honestly been made a true holiday experience because of the attention and abilities of both Sophie and Lucy for which we and our children are v grateful. Sophie has connected really well with our children and they will really miss her.
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  • Another great stay

    Cherie Millington 09 Apr 2016

    Stayed Apr 2016
    After staying at a few other VIP resorts it was time to come back at Aspen lodge for a third visit and thoroughly enjoyed it, Lucy was an amazing host - possibly the best yet!! The kids enjoyed being with Emily (nanny) who managed to keep them all entertained, which is no mean feat. Thanks for a great week
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  • Marielaine with hannah

    Barbara Dudley 09 Apr 2016

    Stayed Apr 2016
    Fab week - chalet exellent ( but we were here last year !) Hannah , the chalet host was exellent. Very welcoming, warm and jolly- not to mention , a brilliant host. nothing was too much trouble, Especially with the children. The food was great!! bEautifully cooked!! What more could we want!! Thank you x
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  • Fab family break

    LT DF 09 Apr 2016

    Stayed Apr 2016
    Hand on heart cannot really fault this holiday... We have had a great time and have been so well looked after by the VIP team from all aspects. Great chalet girls, super sweet and great cooks and hosts. From when we arrived we have not had to think about a thing as everything has been arranged and done for us without any hassle and always a smiley, helpful VIP rep on hand to shuttle us around, look after us and our children and answer to our every need no matter how great or small.
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  • A fantastic week.

    Matthew Jones 09 Apr 2016

    Stayed Apr 2016
    Even though the snow conditions could have been better, we had the most amazing week. The chalet is a very nice place to be, it's a very relaxing space and we were very well looked after by the hosts. The food was fantastic and the hosts, Beth and El, worked very hard to make sure that we could fully enjoy our holiday. Loved the hot tub every day and the genuinely friendly staff from the resort managers to the fantastic drivers who picked us up whenever suited us. It's our first time with VIP and we will be booking again.
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  • Guest Review

    James Middleton 09 Apr 2016

    Stayed Apr 2016
    The food and hospitality has been first class all week with all of us made to feel at home and relaxed right from the start of the holiday. James & Lucy have been very flexible with meal times, meal choices for our child and have been great company too. The chalet is exceptional and has wowed us with its high standards and facilities. The location is great and the Meribus service is really spot on, on time every morning and never having to wait no matter what time we got back to the meeting point.
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  • Guest Review

    Suzanne Tushingham 09 Apr 2016

    Stayed Apr 2016
    Our pre-holiday experience with VIP was appalling and the person dealing with our booking was incompetent! However, overall the holiday since we have been here has been great. Jack, Jack and G have been hugely accommodating and Lily our Nanny has been amazing. The only negative is that the chalet could have been cleaner however perhaps that's a reflection of us being the last guest of the season.
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  • Lovely chalet and amazing hosts

    Ewa Wilson 09 Apr 2016

    Stayed Apr 2016
    We had a super week. From cups of tea in the morning to fantastic dinners at night, all was perfect. We were very well looked after at every step. Thank you to Gee ang the two Jacks!
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  • Guest Review

    Steve Clapham 09 Apr 2016

    Stayed Apr 2016
    Excellent service. V good hosts. Concierge service a great innovation. Everyone v keen to help
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  • Wonderful week - fabulous service

    Vicky Smith 09 Apr 2016

    Stayed Apr 2016

    We are struggling to fault our week! The service even before we arrived was top notch - a call from resort the day before we arrived was a nice touch. The accommodation is ideal - great layout and spotless. Obviously the location couldn't be better and we were pretty fortunate with the ski conditions. The children's ski school worked well for our 11 and 6 year olds. Special mentions must go to our nanny (Liv) and chalet host (Jaya) who really made our holiday. Utterly professional and easy to be around, the children took to them and they couldn't do enough to make our trip perfect. Jaya's culinary skills are first rate. Already thinking about which VIP ski chalet we'll be booking next year!!

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