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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Holiday!

    Karen Yorke 10 Apr 2016

    Stayed Apr 2016
    We had a wonderful stay at Dakota. Lottie was a fantastic host and has envious culinary skills. We would definitely book with VIP if the standards were as good as those Lottie provided.
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  • Sycamore Suite

    Emma, Murray, Liv, Max & Archie Ellender 09 Apr 2016

    Stayed Apr 2016
    We have had a totally chilled out week with our 3 children. We have been looked after by the whole VIP Team who not only made sure we did not want for anything but also cared for us with such ease and positivity. it was so nice to stay somewhere where the staff were happy and enjoying themselves. A special mention to Tom our chalet host who was so calm and collected.He kept the chalet ticking over and we could not have asked for more or better food. Thank you to Olly,the manager, as well - for helping us with lost items, broken bones etc etc We would definitely recommend .. Thank you
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  • Relaxing stay in Sycamore Suite Aspen Lodge

    Murray, Emma,liv,max &Archie Ellender 09 Apr 2016

    Stayed Apr 2016
    We have had a totally chilled out week with our 3 children. We have been looked after by the whole VIP Team who not only made sure we did not want for anything but also cared for us with such ease and positivity. it was so nice to stay somewhere where the staff were happy and enjoying themselves. A special mention to Tom our chalet host who was so calm and collected.He kept the chalet ticking over and we could not have asked for more or better food. Thank you to Olly,the manager, as well - for helping us with lost items, broken bones etc etc We would definitely recommend .. Thank you
    Read more…
  • Altitude Lodge Excellence

    Jeremy & Karen Pendlebury 09 Apr 2016

    Stayed Apr 2016
    This is our second year at Altitude Lodge. We returned because our experience last year was so good. Once again VIP have delivered a first class holiday in every respect. The accommodation is lovely, the location is fabulous, the food is delicious and plentiful and the atmosphere is relaxed. But the real discriminator is the staff: without exception the staff are truly fantastic - helpful, enthusiastic, friendly and dedicated. We have already booked next year, which says it all, really.
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  • Hob nail boots and found the loo!

    Andrew Baughan 09 Apr 2016

    Stayed Apr 2016
    Great food, lovely chalet host becky Thanks for the 8 o'clock cuppa. Wine fab. A great week in the restaurants and bars! Thanks for taking the skies for a ride at the mountain each day, they enjoyed the trip out! Hot tub nice and even better when the kids weren't using it as a bath! Didn't realise until last night we had an extra loo, but we're still together.
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  • Holiday farmhouse

    Richard Hogben 09 Apr 2016

    Stayed Apr 2016

    Family of 4 (5 yr and 9mth), the chalet hosts couldn't have been better (Malcolm and Helen), they made our life very easy, couldn't do enough for you and even brought a wake up coffee in the morning ;)

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  • Last week of the season April 2016

    Dominic Edginton 09 Apr 2016

    Stayed Apr 2016
    We were very impressed with the gluten free dietary availability, fantastic staff and positive nature of the hotel. The addition of the in-house shuttle service on demand without any complaint was also excellent, and also happy to drop off and collect from restaurants, spa and other places and not just the ski-lifts The only slight grumble was the weather but that can never be guaranteed, and it was the last week in any case.
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  • Top choice, fantastic accommodation, great staff and fun hosts.

    Sarah Kilbride 09 Apr 2016

    Stayed Apr 2016
    As always a great week! We have been many many times with VIP and always enjoyed the experience. Our chalet host Lucy was absolutely delightful and created magnificent meals. Ollie the Chalet Manager was also great fun (also gave us a great tip for the Grand National! Which made the week cheaper!). We will be back with VIP again next season without a doubt!!!
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  • Guest Review

    Angela G 09 Apr 2016

    Stayed Apr 2016
    We had a fantastic week with VIP. The chalet was very comfortable, well equipped and was in a prime location. Freddie our chalet host was exceptional. He is a great cook and was very attentive and good company, for both adults and children alike, but not at all intrusive. Overall it was an excellent week and we would highly recommend VIP for a skiing holiday.
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  • First time staying in Val d'isere - would love to return!

    Claire Mathieson 09 Apr 2016

    Stayed Apr 2016
    We've been on a couple of VIP ski holidays in Les Gets and really enjoyed them. We thought the standard of accommodation, service and food was great there so decided to go back with VIP to a different resort this year - we weren't dissapointed! Theo, our chalet host was lovely. He was very chatty and friendly and always produced lovely breakfasts, afternoon teas and evening meals. The other staff in Aspen lodge were also friendly, helpful and efflcient from Ollie, the resort manager to Polly the nanny who babysat one evening or the concierge. Although the chalet is only a short walk to the slopes, the ski service was really good for ensuring that all three children got to ski school on time and with minimal stress!! The only slight negative comment I would have would be about the communal area - we hadn't appreciated that it closed at 8pm - it would have been nice to be able to pop down after dinner and mix with other guests. Also, the description of the communal area talks about a wii - although there is one it doesn't work!! On our last afternoon / evening, a sweep stake was organised for the grand national - this was good fun and got everyone into the communal lounge. This was our first April ski holiday - the snow was mixed as was the weather. There was some lovely fresh powder by the end of the week and beautiful blue skies (if you stayed high enough!) but we also had some poorer ski conditions on other days too. It was fairly quiet too - no queues at all! - overall, considering how late in the season it was, the skiing was good.
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