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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Excellent Holiday

    Alexandra Paxton 16 Apr 2016

    Stayed Apr 2016
    Arrived quite stressed but left blissfully chilled and happy. Theo was an excellent chalet host - 10/10! All VIP staff maintained a professional manner when dealing with guests.
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  • Once again, a wonderful holiday!

    Georgie Gordon 16 Apr 2016

    Stayed Apr 2016
    Once again we've had the most fantastic week at Bel Sol. Apart from the perfect chalet in the perfect position, it's all down to those who looked after us - our host, Neil (so lovely and the best cook in the resort!), who's looked after us brilliantly without fault. It's crash diet time when we get home. Lovely Megan, who is always super organised, and our brilliant nanny Polly, which meant very happy parents. Thank you all so much. We are all greatly looking forward to next year!
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  • Fantastic, thanks Becky and VIP

    Cathy Wise 16 Apr 2016

    Stayed Apr 2016
    We have just finished our first VIP holiday and it was excellent from start to finish. Becky our chalet host was outstanding, she not only cooked the most delicious food (enormous portions!) but she was excellent company, made us feel very welcome and she was lovely with our children and had our 5 year old eating out of the palm of her hand. We have been so impressed by the whole VIP experience, they have thought about everything from water and snacks on the coach transfer to a 'taking your skis to the slope' service. Everyone has been extremely helpful and accommodating ( the concierge staff are always on hand for any questions and cups of tea or beer, Olly was always around to help and organise us which was much needed!), we had Phoebe and Emily looking after our younger children taking them up and down gondalas and funiculars, to the park and tiring them out. Again, nothing was too much trouble and they were brilliant with the kids and good fun to chat to. We were a mixed party of grandparents where only one skied, 3 children (5, 3, 1) where the 5 year old did skiing lessons and then my husband and I tried to ski whenever possible. I can't recommend VIP highly enough, they managed to make a skiing trip with quite young children a fun holiday where everyone feels like they have had a good time and a bit of a break. Thank you.
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  • Charlie's an angel

    C Caskie 16 Apr 2016

    Stayed Apr 2016
    VIP holiday experience was very smooth. Travel and transfers were slick, and we were well looked after all week. Location was good for the town, but not ideal if you like ski in ski out. Using the efficient Val buses helps in this respect. The concierge service was a nice touch with the complimentary beer and the hot tubs were nice; although how often they get cleaned out is debatable. Charlie looked after us well. He was easy going and great with the kids. His food was great and he was very flexible and accommodating. The chalet was well equipped, comfortable and quiet for a French chalet. Definitely recommended.
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  • Brilliant

    Ursula Le huray 16 Apr 2016

    Stayed Apr 2016
    We had a lovely time. The food was lovely - Tom was a great chef, very friendly, and looked after us wonderfully. The chalet was lovely, the beds very comfy, and the location very convenient for the slopes.
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  • Perfect family holiday

    J and H Rix 16 Apr 2016

    Stayed Apr 2016
    This was our first ski holiday as a family and VIP have surpassed all our expectations. The service has been fantastic from the concierge ensuring that our daughter had her favourite instructor to our amazing chalet host, Yaz, who went the extra mile every day to make our week memorable. We have enjoyed every minute and are looking forward to repeating the same experience next year.
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  • What a lovely holiday

    E L-P 16 Apr 2016

    Stayed Apr 2016
    We all had a wonderful time. The food was delicious and varied . The dimmer switches in the main room allowed us to adapt the ambience to suit all the needs that might occur from reading to not reading . The skiing was great and we particularly liked the bootheaters in the boot room . The different ceiling heights gave a great feeling of movement to the chalet, and the quiet backstreet upon which it is situated is charming, in an ancient French kind of way . Sophie looked after us brilliantly all week . The baths are wonderfully big, and the range of fizzly bath tablets available in the local pharmacy were a wonderful discovery .
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  • Another Great VIP holiday

    Davd Robson 16 Apr 2016

    Stayed Apr 2016
    Another great skiing holiday with VIP. The Aspen Lodges are quite an unusual format but they work well and we couldn't fault the rooms and facilities. Kieran was an excellent host with exceptional cooking abilities. The central location of the chalet in the village is good but we certainly missed the ski in ski out of previous years. The morning ski service worked well apart from the first day as we'd assumed they'd get taken. It would have been nice to have a pick up service like other companies in the resort. We could have done with more information on where things were and how things worked, assuming we know when we're new to the resort was the only disappointment. Overall, a great holiday with the hassle taken out of skiing with kids.
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  • A great Easter break

    Tarquin Cross 16 Apr 2016

    Stayed Apr 2016
    Lovely hotel in a good setting. Our holiday was made by the staff who were amazing throughout. The rooms are quite big for a chalet. The food was generally very good including the cakes. The transport to and from the slopes was very efficient and we rarely had to wait more than a couple of minutes. We used the Coco club for our daughter and she enjoyed it very much. Everything was sorted before we left and passes and ski school were all correct. Picking up the equipment was a bit of a chaotic experience but that was down to InterSport. The snow conditions held out despite quite high temperatures. The ski hosting was very worth doing.
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  • Great hospitality

    Adam,Caroline & Piers Flawn-Thomas 14 Apr 2016

    Stayed Apr 2016
    Our holiday got off to a lovely start being met at the airport by KC who took care of our luggage and showed us to the coach which would take us to Avoriaz. Friendly greeting in Avoriaz where all the chalet hosts wait to meet their guests for the week. Hugo our host walked us to our appartment and showed us to our rooms and explained to us what services were on offer and meal timings etc., We particularly enjoyed the first evening Bubbly and canapés, a great way to start any holiday! Very impressed with the professional and friendly manner of all the VIP staff we met during the week. Alys, the resort manager does an excellent job of keeping her team on top form and making sure the guests are well looked after. Throughout the week the Hugo served us delicious food, exceptionally well presented and kept the appartment spotless. He was very helpful with local information, friendly but with the gift of discretion when the situation required it. The weather was not great with low cloud most days but the holiday was still very enjoyable. The best thing about Avoriaz is that there is no traffic except for the lovely horse and sleigh taxi service, being able to ski in and out from the appartment and the vast choice of ski runs accessible. Thank you VIP for a great package - we will definitely be returning..
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