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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Cripples make a comeback

    Annabel and Eilish X 24 Apr 2016

    Stayed Apr 2016
    Lucy and Jonnie have been outstanding chalets hosts throughout the entire week!! The food was amazing and the cleaning was impeccable. Despite our inability to ski due to injury they ensured we always had everything we needed and we were always kept entertained. They even extended their chalet host duties by taking us out and showing us how to enjoy a night out in Val D'Isere. Fantastic week!! We will be back again!!!!
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  • Fantastic holiday with the kids

    Doug Hall 24 Apr 2016

    Stayed Apr 2016
    We've been with VIP many times in the past however this was our first ski trip with our two boys (12 months and 4). It was an amazing time thanks to Holly our chalet host who worked wonders with the boys and looking after us all. If you're thinking of skiing with or without kids we highly recommend VIP. See you next season.
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  • As always a great week

    Henri Ginvert 24 Apr 2016

    Stayed Apr 2016
    VIP set the benchmark. Lucy was excellent as Host as have all the Hosts we have had in the past which says a lot for the VIP selection and training process for this important role. I am sure we will be back next Season.
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  • Fantastic

    Edward Hooper 24 Apr 2016

    Stayed Apr 2016
    I have been on many VIP holidays and I can honestly say that Becky has been far and away the best host I have had in all my years. She balanced a difficult last week with children and adults beautifully and nothing was a problem. Her patience and efficiency were remarkable and we all felt at home from the moment we arrived. I would say that she is a true asset to the company. Hank you Becky from us all.
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  • Great week in Club Bellevarde

    Sofia Yang Martinez 24 Apr 2016

    Stayed Apr 2016
    Great time had at Club Bellevarde - lovely staff, great food and a lovely spacious chalet with hot tubs and pool. We were concerned about the location with it being a ten minute walk from the centre but really wasn't a problem - we discovered the best way to ski out to the lifts in the morning and would call for a pick up while on the last run home - or bregrudgingly do the blue run santon home (little bit flat for boarders)... Was very impressed with the beer tap - lovely chilled beer... Want one for at home now....! Definitely would book again
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  • Fantastic!

    Patricia Dyer 24 Apr 2016

    Stayed Apr 2016
    Thank you for such a fantastic week - everything has been absolutely perfect. The chalet staff have been delightful and couldn't have been more helpful. Not to forget the drivers who have been marvellous. We will definitely be returning to Club Bellevarde.
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  • Awesome

    Alastair Lauder 23 Apr 2016

    Stayed Apr 2016
    Really enjoyed last week of the season. Theo has been great. We asked for dinner service to start 730 and for the courses to come in quick succession as we have babies in the chalet and wanted to be in bed by 9-10pm. Theo did will in keeping the dinner moving and serving on time at times having to cook and serve in chaos with bottles being prepared etc. Nothing was too much trouble for him, which made our lives easier and the holiday more enjoyable. He was also good at preparing the food for babies with the nannies on time and interesting options with no salt etc. Sophie the nanny was brilliant she thought of loads of cool things to do with Troy and also prepared a diary and took loads of photos. Lily the nanny for the other couple was lovely and the interaction between the 3 of them was really nice as the helped each other out and it felt like a very family atmosphere.
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  • Clare Sykes

    Clare Sykes 23 Apr 2016

    Stayed Apr 2016
    Lovely chalet, good location. Hosts Ellie and Lottie were v nice girls and were always happy to accommodate any requests we had. There was a bit of a winding down end of season vibe to things...but then again it was the last week of the season! All in all a v good week which we all v much enjoyed. We'd book again with VIP.
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  • Amazing week in just a lovely athmosphere

    M W 23 Apr 2016

    Stayed Apr 2016
    Best hosts ever - Sophie and Tom - we will defenetely miss them at home. Great food, lovely afternoon tea next to the most beautiful open fireplace in town. Such a lovely chalet, cosy, enough space, extrordenary furniture, great location with just a few steps to the slopes. Amazing off piste spring skiing, even with some fresh powder - with a nice guide from Alpine Experience. We will defenetely be back.
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  • Vd'I April 16

    Peter Mitchell 22 Apr 2016

    Stayed Apr 2016
    Overall very good. All the Aspen Lodge staff were very friendly and very helpful. The standard of our specific suite was good. On arrival there was a glitch re room allocation since this had not been specified to the chalet host despite being quite specific in our booking. However this was resolved extremely well by Oliver and Joe, who were most helpful. As an observation I'd suggest you do have to ensure the chalet host does know clearly in advance who has which room - if (as in our case) this has been booked in advance. If you need to know more contact me. Catering was good without being exceptional. One does not expect "haute cuisine" in a chalet; what we had had was better than OK but could have been better still. It seemed difficult for the dinner dishes to be served really hot. And the wine quality while again being OK was a bit behind what I recall from previous VIP visits. All in all not bad and certainly not justifying any complaint; but there's room for improvement. I should add the chalet host, Lucy, was friendly, cheerful and always helpful.
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