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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wonderful chalet host, lovely chalet

    Juliet Fleming 22 Jan 2017

    Stayed Jan 2017
    We had a lovely week, great snow, not sure how good it's going to be for the rest of the season, we were very lucky. Would defiantly use VIP again.
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  • Crazy horse on tour

    Barry Colgan 22 Jan 2017

    Stayed Jan 2017
    After navigating the narrow snowy streets in our 54 seater bus for 16, we were greeted warmly by our fantastic hosts Andy and Ellie.the VIP staff organised our chaotic two families ski gear the evening we arrived , cooked a great meal and got us all in bed early!! During the week- any issues were immediately addressed, any requests were met if possible, even a fab milk frother! The7 noisy children were all fed first- their dietary whims catered to, in order to allow adults to have a relaxing evening meal with free flowing wine. So many foodie highlights- baked Camembert, chocolate and Guinness cake for afternoon tea,duck with braised lentils..... We are all leaving fat and happy. We spent every evening soaking tired skiing muscles in the spa on the balcony overlooking the magical Alps and beautiful clear starry sky. Thank you VIP especially Guillaume, Ellie and Andy and Tom from maintenance who dismantled the spa to retrieve a child's necklace.
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  • ideal Chalet For 6

    Michael Aldridge 22 Jan 2017

    Stayed Jan 2017
    Great location, with an exceptional service from Emma and Georgia. This was the coldest week of the year -28 degrees and VIP were happy to sort out additional heating for bathrooms and organise transport down to the ski shop in a morning. We have various food likes and dislikes and nothing was too much trouble for our chalet hosts. Thanks Emma and Georgia.
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  • Little touches

    Matthew Finlay 22 Jan 2017

    Stayed Jan 2017
    Nice little touches - free booze, taxi service to/from town, bottles of water on transfer etc...really made a difference. Chalet staff lovely
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  • Warburton's best ski trip

    Catherine Warburton 22 Jan 2017

    Stayed Jan 2017
    Absolutely lovely chalet and spa. The VIP team were wonderful at looking after us, especially appreciated the post ski pick ups from Rond Point :) and overall effort to make our holiday as relaxing as possible. Thank you
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  • Fantastic holiday

    Georgina Blastland 21 Jan 2017

    Stayed Jan 2017

    We have had a great time in Courchevel, the chalet is beautiful and the skiing area is super. Paddy and Sarah have done a fantastic job of looking after us, really superb food and a very well kept chalet. They have created a friendly and relaxed atmosphere and been very helpful. Whilst slightly further away from the resort centre than expected the lift system works well and the piste is so close that skiing in/out works well. Our nanny Becca has been brilliant with the children - it has been great to know that the children are well looked after and having so much fun. We would highly recommend Magic ski school who have provided fun and relaxed lessons which everyone has enjoyed and progressed well in. We hope to come back again next year!

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  • Guest Review

    Estella Abraham 21 Jan 2017

    Stayed Jan 2017
    A wonderful holiday in a magical place, we were fortunate with the snow fall that awaited us and a full week of blue sky's This is our third VIP holiday, been twice to morzine First time to Meribel Seemed to be less bread at breakfast and afternoon tea than before Croissants used to be delivered fresh with morning bread not so this year The service from our hosts and the drivers excellent.
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  • Proper mint

    Robert Parsnips 21 Jan 2017

    Stayed Jan 2016

    I've had some holidays in my time, but this one was proper mint. Seriously. The chalet hosts were top and the brew outside your room first thing - epic. Great work.

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  • En pointe *****

    Samantha Ferguson 21 Jan 2017

    Stayed Jan 2017
    Simon, Ollie and VIP SKI ***** Seriously delicious food (dat duck) Intelligent entertainment (riddles, mathletics and magic) Customised catering for each of our ridiculous needs (Soy milk only but yes I will have seconds of the dairy cheesecake) Careful cleaning (impeccable rooms every afternoon and magically our (drinking) mess was clean every morning) Unbelievably awesome (boss man en pointe) Navigation advisors (best runs to carve up #shredsesh #freshpowder #oakleys) Talented bois (not just chalet hosts - cooking connoisseurs, brains and braun and the kids of kids we'd hang out with) Service with a smile (we'd swipe right) We have done many different ski trips through different companies and our time here at Refuge Boua with Ollie and Simon has by far been the best. We can't recommend VIP SKI and both of the gents highly enough. Devastated the week has come to an end and can't wait to plan our next trip to the three valleys. A definite 5/5 experience all thanks to our hosts.
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  • The snow samba worked!

    Gail Robinson et al group 21 Jan 2017

    Stayed Jan 2017
    We did lots of snow sambas pre holiday in desperation at the lack of snow and it worked. We had a great week with plenty of fresh snow - freezing cold but sunny weather that warmed up to at least -6 degrees by the end. Chalet Kaila was every bit as good second time round as last year - we agreed it's the best chalet we've stayed in but more important was being looked after by the best hosts ever - Sam and Rob. We couldn't imagine staying anywhere else in Morzine or being looked after by anyone else. You do such a great job, in the nicest possible way. Nothing is too much trouble including provision of Ossie Osbourne wigs and the food is to die for. Thanks for a wonderful week again, hope to be back next year Tony, Penny, Patrick, Slacks, Johnsy, Jason, Rob and Gail xxx
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