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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Simply superb

    Mandy Rayani 23 Jan 2017

    Stayed Jan 2017
    Great time had by us all staying in the Larch chalet ( not sure if I have selected the correct name of Aspen suite 6- it was Larch). The hostess Jaya was fabulous- nothing was too much trouble, food superb- too much rich food but we ate as much as we could and more! Great concierge team especially Tom, fab drivers and overall superb holiday. The only minor issue was the heating - just too hot so some wasted heating as we opened windows unable to turn it down. Will certainly recommend the company.
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  • Excellent week in st anton

    A Walker 23 Jan 2017

    Stayed Jan 2017
    Had an excellent week in st anton. We were looked after very well by Rachel and her team
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  • ski weekend

    tim clay 23 Jan 2017

    Stayed Jan 2017
    Just back from an excellent 3 night weekend stay with 4 friends at the Montjola, the service was excellent , location and transport really made easy by the " nothing is too much trouble" staff. The catering was the best I have experienced on any chalet holiday and I have been on several. I am sure we will return Kind Regards Tim
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  • perfect service

    Nicolas Sauvage 23 Jan 2017

    Stayed Jan 2017

    a perfect fit for our stay with our group at both CHALET HAWTHORNE and CHALET MULBERRY, in Aspen Lodge (not presnet on the list above) Emilie was just super and made all of us feel like at home. Punctuality, cheers, service attention. everything was perfect.

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  • Great Week - will be hard to beat

    UK Ausdens 23 Jan 2017

    Stayed Jan 2017
    Our 2nd holiday with VIP and first in one of their chalet hotels. Although at first we were making comparisons with Meribel, within 24 hours we knew we were going to have another fantastic holiday. Its not the hotel itself that is the star here ... its the staff. They cannot do enough for you .. constantly making small changes during the week to improve wherever they could. The management by Rachel and Adam was great and the team overall do a fantastic job ... bedrooms kept spotless, food delicious and plentiful (best chocolate brownies and carrot cake ever!), minibus service available until 8pm. Special thanks to the team who had the mammoth task of clearing up the confetti after the engagement party, the chef who gave us hand written recipes at short notice and not forgetting the drivers who were at our beck and call. You were all very patient with us so thank you all and hope to see you again. Enjoy the rest of the season!
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  • WOW!!

    David Armstrong 22 Jan 2017

    Stayed Jan 2017
    Have been to a few catered chalets in Morzine and this was the first time in Les Gets and only one word sums up our holiday...WOW. Our journey began with being collected at the airport and presented with chocolates and water for our journey to the resort. On arrival being greeted by the friendly staff and champagne and Canapés, a great start to being treated like royalty. Every day being woken by a knock at our door and served tea followed by a fantastic breakfast, which I indulged in a full English. On returning from a hard day of skiing eating cake and a choice of hot drinks. The 3 course evening meal finished off the day. The food throughout the stay was superb and could not be faulted. All the staff were fantastic, Sam, Sam, Ben, Poppy, Helen, Tom and both the chefs attended to all our needs and really made our stay very, very special. I could not recommend enough this Chalet for the friendly staff, location and food. It is the best chalet I have ever stayed in and will definitely be returning.
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  • Lovely chalet, great hosts!

    Ellie Johnson 22 Jan 2017

    Stayed Jan 2017
    VIP as always get it right. Madrisah is a comfortable and cosy chalet, with an essential and fantastically convenient driving service. On the host's night off it's a very easy ten minute stroll into beautiful Val d'Isere. Our hosts, Kieran and Sam were great fun while remaining super focused on our needs and really made this holiday. Their cooking and the menus were absolutely delicious, their sparky company always welcome. The chalet was immaculately clean and the hot tub/sauna a wonderful addition. Huge thumbs up!
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  • Second visit to Chalet

    Susan Van Rensburg 22 Jan 2017

    Stayed Jan 2017
    A most enjoyable week. Lovely staff always willing to go that extra mile. Spotlessly clean chalet. Warm and very comfortable rooms. Delicious food with more than enough choice to suit any dietary requirements. Thank you Helen, Jamie, Ella and Chloe.
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  • We came, we saw, we skied

    L.C Cradock 22 Jan 2017

    Stayed Jan 2017
    Lovely chalet, everyone happy with their rooms, beds very comfortable. Well looked after by James and Emily. We ate very well breakfast and dinner. Skiing was brilliant...we lucked out with a fresh dump of snow at the beginning of our week. Couldn't have asked for more!
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  • Simmons/johnson

    S Johnson 22 Jan 2017

    Stayed Jan 2017

    We had a brilliant family gathering here joined by our son and family from Australia. It had snowed just before we arrived and the sun shone every day we were here- couldn't have been better conditions. The staff were obliging, tolerant of and flexible with the children aged 14 down to three one- year olds . The nannies were superb, Cassie very experienced and capable dealing with twin one year old toddlers. we all enjoyed the very varied meals served up by you pleasant and cheery staff.

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