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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Lovely Lech

    Anne Butler 28 Jan 2017

    Stayed Jan 2017
    We have just enjoyed a lovely week in Lech. The Theodul is luxury from beginning to end. The staff are delightful and cannot do enough to help. There is always someone to give you a lift to and from the slopes and the food in the evening has been truly exceptional. Breakfast has been a little chaotic at times but any blips have been dealt with promptly and willingly. The spa is a very welcome way to wind down after a hard day on he slopes. We shall go home having enjoyed a great week.
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  • Brillant

    Simon Pyne 28 Jan 2017

    Stayed Jan 2017
    As a 30+ year skier and used alot of companies were has VIP been ? Food ,staff,accomadation excellent .
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  • Barberski

    Adrian Barber 28 Jan 2017

    Stayed Jan 2017
    We cannot fault anything about our chalet experience this week. VIP goes just that little bit further than other companies we have used before. Our host Steve could not have done more for us. Food was excellent and whole chalet beautifully presented and works really well. The duty driver service is excellent and helped our group enjoy the Apres ski in the bars around town and dropping us back at the chalet door. We will definately be looking to book with VIP ski again next year.
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  • Bown

    Jonathan Bown 28 Jan 2017

    Stayed Jan 2017
    We have thoroughly enjoyed our experience. It is our first stay with VIP and we would recommend it to our friends and family. Our host Glen has been brilliant, a great personality, friendly, helpful and a great cook. He has been really helpful and attended to our every need, we cannot fault the service. The menu has been varied and all courses have been enjoyed by the whole family. We are grateful that we have been able to eat with our kids, as this is something we really wanted to do. We have also had Emma pop in on a couple of occasions, she and Glen interacted brilliantly with the kids and even set us up with a family game of Avoriaz cluedo! Our stay has been made to feel really friendly and comfortable, it has been an experience never to forget all because of our great service provided by Glen. The 'Bown' family.
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  • Guest Review

    R W 28 Jan 2017

    Stayed Jan 2017
    Great holiday at Chalet Nevada. Chrissie looked after us very well and the food and wine was the best we've had at a catered chalet. We'll be coming back to VIP Ski!
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  • Guest Review

    Pelin Izgi 28 Jan 2017

    Stayed Jan 2017

    Chalet Host Jenny was very nice and helpful. Unfortunately food was not as good as expected. If it is VIP chalet experience, Bedsheets and towels needs to be changed during the week. And all week. We waited for the duty driver after ski.

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  • Mountain dismeanours

    Amanda Pinkerton 28 Jan 2017

    Stayed Jan 2017
    This was an amazing holiday made better by great organisation, staff that have been second to none and the ability to cope with any special requests including going out of their way for them. Whoever thought you would get humus with salmon?! We had an issue with the room layout at the start of the week, but this was handled expertly by Rachel and her staff leaving the entire party satisfied and enjoying the champagne! The staff have always had a smile on their face, always ready for a laugh and to allow the non wine drinker complimentary vodka and coke to enjoy along with the rest of the party, a very rare occurrence showing true flexibility. When some of the group have been enjoying the world class apres in st Anton the staff have always made sure that everyone got home safely including when they were off duty, namely Rory and Toby going above and beyond the call of duty. A few of the group have been guiding which has catered for more advance skiers and those at a more intermediate level and all parties have had a great day thanks to our wonderful guide Rory. So more of that would be great including a trip to Sonnenkopf. The only small criticism would be that dinner can be slow, undoubtedly the staff are working hard but there are just not enough in the kitchen to always allow the food to get out fast enough. As a group of girls we would also like a bath sheet to enjoy at the end of the day. I have to say however the food has been wonderful and has catered for the more picky members of the party and we have all enjoyed it greatly. However it would be nice to have some different bread at breakfast, white only goes so far. One of our party does not live near London so some regional flight arrangements would turn a great holiday to perfect and would make her a lot more likely to recommend the company to friends. At dinner at the end of the day we have mostly been served by Jemima who has always had a smile and a laugh with us even when we have been demanding and never made us feel like we were being annoying customers. In short she has just been fun! We are a big group and have getting on well with the social table so the staff have made sure that we were in a side room together and encouraged our socialising to the point of joining in when asked. We are seriously considering coming back next year and please can Rory, Toby and jemima be there as well! They definitely deserve a raise! We would also like to make special mention of Charlotte, Harriet, Jojo, Jenny and Anneka for just being wonderful.
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  • Guest Review

    Jack D 28 Jan 2017

    Stayed Jan 2017
    Had a great week in La Plagne, Lucerne Suite was well appointed with a large TV & sound system. The staff were friendly and helpful, which created a nice atmosphere, nothing appeared to be too much trouble. The food was good and there was a reasonable amount of it every day. Thanks Hannah & Max, for a great week.
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  • A VIP week in the mountains

    Tim Barton 28 Jan 2017

    Stayed Jan 2017
    The Farmhouse chalet in Val d'Isere is amazing - fab chalet staff, Emily and Harry couldn't have been more friendly and accommodating, nothing was too much trouble, the food was fabulous, wine was plentiful. We found all the other chalet hosts wonderful and helpful ( especially the girls in "the petite ferme"...lol . The chalet is set in a central village location with lots of lovely bars and restaurants close by. Just had a superb week with excellent ski conditions - we don't want to go home. Thank you Emily and Harry you've both been brilliant . Thank you for an awesome holiday. Enjoy the rest of the season. Xx
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  • Good accommodation and helpful host

    Eamonn Donnellan 28 Jan 2017

    Stayed Jan 2017
    Chalet was lovely, food was good, Sandy our host was very helpful and accommodating.
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