100% Refund Guarantee
Wed September 18, 2019
100% refund guarantee
So many of us are wondering 'How will Coronavirus affect ski holidays this winter?' and the honest answer at the moment is that we can't truly be sure. One thing that we do know is that, if it's possible, we have every intention of delivering our ski holidays as usual this winter.
The need for flexibility
We completely understand that you need the flexibility of booking to match the current bewildering uncertainty in our lives, be it the accuracy of tests, chance of a vaccine or the rule of 6. We need to adapt so you can secure the ski holiday you would love to take whilst giving you the flexibility to change your chalet, date or even ski season (!) for whatever reason you like, and without caveat, right up until the last minute.
So for all new bookings we have adapted our Terms & Conditions.
- Pay 50% deposit for complete flexibility
- You can change your booking for any other chalet or date during the 2020/21 or 2021/22 ski season right up until two weeks before you travel - No questions asked
- Balance due 28 days before you travel, (much later than we would previously have asked), and at this stage you can also choose to cancel and get a full refund if you wish
We're here to answer your questions
If you would like to discuss our 100% Refund Guarantee before committing please call the team on 0208 875 1957, we're at the end of the phone from 9am to 5pm Monday to Friday.