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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wonderful family holiday

    J G 04 Mar 2017

    Stayed Feb 2017

    Our fourth holiday with VIP and our best yet. We were looked after so well by our hosts Stefan and Zoe as well as the resort managers Ben and Natalie. La ferme is a fantastic chalet and you cannot get a better location for ski in/ski out. It made life so easy for the younger members of our family on their first skiing trip. We would have just liked some more sunshine to accompany the fresh snow!! Thank you.

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  • Ski holiday

    Antonia Carding 04 Mar 2017

    Stayed Feb 2017
    Great chalet Drivers v friendly and helpful when they picked up Excellent food and cooking Great to have a spa/pool access Excellent hot tub Chalet hosts: v good at engaging with the group (balance between friendly but not intrusive), excellent with the baby V good nanny service (becky) Things to make a perfect holiday: Crisps/nibbles would be great before dinner as well as champagne/prosecco before dinner Swimming pool and area too cold Hard to get lifts when needed Concierge service in general was poorer than other staff/services offered by VIP - in particular difficulties booking dinner due to poor communication with the concierge service
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  • Guest Review

    G N 04 Mar 2017

    Stayed Feb 2017
    What a trip! Leaving at least a stone heavier after amazing cooking from Lee. Dan and Becky were so personable and couldn't do enough for us. The three as a team worked perfectly and made us feel so at home. The chalet was always extremely clean and cosy. Perfect for those snowy days. Credit to all the Morzine team, question is... Where next year??
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  • Superb!!

    J B 04 Mar 2017

    Stayed Feb 2017

    We had a fantastic week in Chalet Brioche. From when we booked to our last evening the experience was excellent. The pre-arrival service was very helpful and Gina and Millie were excellent in ensuring that all the planning and details were arranged efficiently. The chalet was exceptional. Beautifully presented, with good sized rooms, a lovely communal area by the fire and a great hot tub. We were superbly looked after by Will and Rom. Will's cooking was a highlight - delicious! Throughout the week we were expertly looked after and nothing was too much trouble. We were traveling with two young kids and Will and Rom were fantastic with them ensuring that they had kids tea each day and being very accommodating to their food preferences. We also particularly appreciated the support with removing the "hassle factor" of skiing - VIP managed all the arrangements from ski hire and to getting lift passes and taking us to and from the slopes. All the drivers provided a great service, they were super friendly and nothing was too much trouble. We have had a fantastic week and can't fault a thing. Thank you !!!

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  • First time with VIP

    Tom Rayner 04 Mar 2017

    Stayed Feb 2017

    First time staying with VIP and will not hesitate to book with them again. Very impressed with all aspects of the holiday. The hosts were very accommodating, the food was fantastic and the chalet was in a great location.

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  • Fantastic week!

    Liam Chrisp 04 Mar 2017

    Stayed Feb 2017
    The week in Refuge Boua has been exceptional. Si and Oli were incredibly helpful and knowledgable with any queries we had. Their food was excellent and kept us fuelled for the week on the slopes. Our rooms and bathrooms were kept clean and any requests we had (taxis, places to eat etc) were met with a very high and professional standard. The chalet had every amenity we could hope for and was in an excellent location.
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  • Guest Review

    Susan Smith 04 Mar 2017

    Stayed Feb 2017
    Loved the apartment, excellent location. Hosts Miles, Jess and Jacob were brilliant. Food tasty and varied also accommodated for different needs. Everything we needed was in the apartment. Only slight problems was two out of the three showers blocked and overflowed in to the bathroom and the bedrooms could become very warm if you didn't shut the bathroom door, but this did not detract from the experience. Miles in particular was extremely friendly and accommodating and went out of his way to be a great host.
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  • Excellent holiday

    Matt Cockcroft 04 Mar 2017

    Stayed Feb 2017
    The staff were always cheery and helpful. The food was fantastic and the chalet was in an amazing location. Overall a very good week! The resort manager, although very good, needs to learn to introduce himself.
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  • Les Invalides!

    Andrew Menhennet 04 Mar 2017

    Stayed Feb 2017

    Holiday marred by two accidents on first day, but brilliant response from the VIP resort staff was very mch appreciated and helped to restore some normality.p. Very comfortable chalet and hard-working host made for very enjoyable evenings. Liked the convivial communal area on the ground floor. Good food. All the chalet staff and drivers friendly and helpful, especially appreciated Tomas' calm and effective response to the first day dramas, and to Lucy our chalet host for accommodating people in the chalet all day. The ski service in the morning was a nice touch but when the weather was bad it might have been helpful to have done a quick ask around to see if anyone was going out. The skis then got a bit delayed and things got muddled. However don't stop the ski service-it It is a good idea. The chalet was super especially with the rooms being similar size. Lucy was a very organised and pleasant chalet host who produced amazing meals calmly and efficiently. She always listened to any suggestions remembered them. Not sure why brown bread for breakfast was such a problem for VIP ski. Not Lucy's fault Overall a really good holiday and we would recommend VIP Ski to others.thankyou.

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  • Aussie recommendation

    Julie Lindstrom 04 Mar 2017

    Stayed Feb 2017
    Awesome time , best chalet host, Beth. Love the attention to detail. I will be back. Xxxx
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