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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

9431 - 9440 of 15888

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  • Odells and felixs

    Emma O'Dell 12 Mar 2017

    Stayed Mar 2017
    We have had a really lovely holiday and the children have had a great time. The nannies this year were a step above last year's - they were more experienced, very flexible and accommodating and even potty trained one of the girls which was hugely appreciated. The children's menu this year was also much more appropriate and the kids really enjoyed their food. There was often a shortage of milk though which was frustrating as all three girls needed milk morning and night. Molly's food was very tasty and she was very flexible in the evenings as to what time we sat down for dinner-dependent on when the children went to bed. Molly seemed to be the host that all the VIP reps referred to which whilst admirable was a little disruptive to us with constant staff coming in and out of our chalet unannounced to borrow ingredients. They plus the random oven man (that no one knew!) were a safety concern for us especially when you have young children. Plus the chalet door was often left open as it didn't close properly so didn't always need the code meaning anyone could enter. It would have been helpful for Ben to share all the paid for activities at the start of the week eg huskie rides etc as families may wish to organise these early so they don't get fully booked. It would also be useful to inform guests of the basics of the resort eg where the bus stop is, what time lifts start and stop what amenities there are etc. And please provide a guide on how to use the tv! That's the second year in a row that neither the chalet staff or guests could get it to work! Finally the booking process was a little challenging with jonnie not really guiding us on what we needed to organise in advance with us having to ring/email multiple times to check everything was ordered eg ski passes and equip,net hire. It would be useful for your office to have a standard checklist to run through for ease. This feedback provides suggestions to enhance the experience of guests but overall we had a great week and Molly was very friendly and helpful and built a great rapport with us and kids. We will definitely come back. Como is a perfect location and makes the whole skiing experience easy and fun! Thank you!
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  • Great week

    Conor Brown 12 Mar 2017

    Stayed Mar 2017
    Well looked after from start to finish! Chalet staff have been great and really helped make it such an enjoyable trip. Food was also very good!
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  • Paley/Sellers Review

    Gabriella Paley 12 Mar 2017

    Stayed Mar 2017

    Despite Andy not being a skiing pro, we have had an excellent week with VIP. The chalet: newly furnished and well looked after, the room was compact (quite small when our bags were in there) however, was absolutely fine. Evening canapés: really lovely, sometimes very hot when the fire was lit Evening meals: perhaps it is the 'French thing to do' but there was quite a lot of duck and fish on the menu which aren't my favourites but on the whole the cooking was excellent - one of the highlights of the week, definitely something to look forward to after a long day of skiing - Kev was great. The dining room could also get quite hot. Dan and Becky: ALWAYS cheery which was great! Very polite, always thought of our needs, and good value company. Rooms always cleaned well and the service at meal times was always excellent and with a smile. In summary - we have had a really enjoyable week and we would certainly recommend the chalet to others.

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  • Club Alaska

    Richard Jupp 12 Mar 2017

    Stayed Mar 2017
    Great location close to one main lift. Good standard of accomodation, food in the main was good with some choice. Bedrooms are tight but usable, could have been a little cleaner throughout the chalet with bathroom supplies replenished as they ran out.
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  • Guest Review

    Fiona Cleland 12 Mar 2017

    Stayed Mar 2017
    Good
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  • Should have booked for two weeks instead of one

    Walwin/read Walwin/read 12 Mar 2017

    Stayed Mar 2017
    Perfect venue. Great skiing lots of snow at the beginning of the week - lovely sunshine at the end - what more could you ask for. Why not put the hot tub outside!!
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  • Guest Review

    S C 12 Mar 2017

    Stayed Mar 2017
    Lovely chalet in a great location. service by hosts excellent with good food.
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  • Excellent Effort with some ragged edges

    Chris Holland 12 Mar 2017

    Stayed Mar 2017
    We had a lovely week at the Theodul. All of the staff were friendly, helpful and enthusiastic and we certainly felt that nothing was too much trouble. The food was a bit variable, 10 out of 10 for imagination, but somewhat hap-hazard in execution. The wine choices were average, with no local wines, simply mass produced fare. Breakfast was enthusiastically delivered and was tasty, though some variation in the fruit and yoghurt would have been great. Some cleaning issues, it would be good if a housekeeper were to check the cleaning carried out, as bathroom and under bed cleaning was hit or miss. Overall, a very good week, and the positivity of the youthful team, made a pleasant stay, relaxing.
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  • Another fantastic snow holiday with VIP SKI

    David Duke 12 Mar 2017

    Stayed Mar 2017
    Great week in Meribel, largely with thanks to the VIP team! Great Chalet, can't find fault. Tom our Chalet host was great, always happy to oblige where at all possible. Would have been five star but for the following small gripes this year:- Breakfasts were a little weak, quite often small portions, a lack/shortage of incredients. A couple of occasions where the croissants were carelessly burnt or raw, Breakfast aside, a great holiday!
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  • Another nice stay in Morzine and with VIP SKI

    Margaret Campbell 12 Mar 2017

    Stayed Mar 2017
    Very friendly at Alaska, good food and nice skiing
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