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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Self Catered Long Family Weekend in Morzine

    Jo Tunnicliffe 10 Jul 2017

    Stayed Jun 2017

    The chalet was fantastic, high quality, exactly what we needed. Fantastic central location and really handy to be above the Spar / opposite the Boulangerie for groceries and morning croissants! There were a few small glitches with chalet like fire alarm bleeping or child cot sheet not fitting, but the moment we flagged these up someone was straight round to solve the problem, really efficient and friendly staff to fix any problems as soon as they could. Being so central noise could have been a problem, and there was a bit of noise as would be expected, but being top flat it wasn't too bad and there certainly wasn't any loud music or similar issues, just a few late nighters making their way home and the early resort starters in morning. The only thing not quite right was the weather as we had 2 out of 3 days of rain/cloud, but Morzine is a great place nonetheless with plenty of close by activities to try even in the rain!

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  • Great MTB trip

    Dan Coldwell 04 Jul 2017

    Stayed Jun 2017

    Great service nothing was an issue. Seb was always on hand with anything we needed. Chalet was amazing will defiantly be booking again next year through VIP

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  • Fantastic stay in Alpe d'Huez

    Edward B 28 Jun 2017

    Stayed Jun 2017
    On behalf of our group, I would like to say a huge thanks to Andy and Chloe our chalet hosts in Alpe d'Huez. They were so friendly and accommodating and provided fantastic service during our stay and managed to deal with all our requests and changes in meal times without any fuss - they are a real credit to your team. Overall, our experience of the chalet and using VIP (some of the group have stayed with the company before) was excellent and we would definitely recommend your services to others.
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  • Fantastic stay

    Bas S 05 Jun 2017

    Stayed May 2017
    Thanks for a fantastic stay at Chalet Le Manoir last week. Your service was perfect and the chalet was wonderful. We've had a perfect week and are determined to come back to Alpe d'Huez. Thanks for everything.
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  • Last week of the season in Val D

    Paul Roberts 11 May 2017

    Stayed Apr 2017
    An excellent holiday, all staff at VIP looked after me very well, with particular thanks to Amelia in Hawthorne Suite who was a superb chalet host. The suite was lovely and in a great spot in the centre of town. Your drivers were very accommodating dropping me off and picking me up at the end of the ski days. Will definitely return with yourselves.
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  • Another wonderful ski trip with VIP!

    John-Oliver Dunn 05 May 2017

    Stayed Apr 2017
    The service that VIP provide is superb - the transfers are slick, their chalets are fab and the in-resort service is excellent. This was our third ski trip of the season and it did not disappoint. Our chalet host, Ed, was great. Even though it was the last week of the season he was as enthusiastic as if it was the first. He looked after us extremely well - his baking was surprisingly good! - and the menus were matched well with wines chosen by VIP's Master Sommelier, Xavier Rousset. In the main (due to the altitude) we had excellent snow in Val d'Isère and Tignes for so late in the season, and it even snowed during the week. However, as it was the last week of the season, some of the mountain restaurants and bars were closed. But where the skiing was concerned it felt like we had the mountains to ourselves. Our recommendation? Go the penultimate week - the whole of the mountain is open then!
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  • Last minute

    J M 02 May 2017

    Stayed Apr 2017
    Decided to risk no snow and booked for last week of the season. Arrived to somewhat bare and brown lower slopes. Then there was almost too much snow! A great holiday with friendly helpful staff.
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  • Our St Anton holiday

    Justine Lee 02 May 2017

    Stayed Mar 2017
    When you get a recommendation to book a holiday from friends who have gone with a particular ski group you know it will be good. And this was definitely the case after spending one lovely week at St Anton organised by VIP Ski. I think with the Telegraph week at the VIP hotel made it even more sociable and fun. I highly recommend going during one of these weeks if you know when they are available, it enables you to ski with ski guides (advanced, intermediate and relaxed) which allows you to ski at your skill set with a group, this made the trip much more enjoyable and improved my skiing. We went out one day with a ski guide when there was zero visibility and if it were up to me I would have had a spa day, however, it was fun trying to navigate the slopes when you couldn’t see more than one metre in front of you and our ski guide (who knew the slopes blindfolded- literally) made it really enjoyable. Once you have booked with VIP everything is seamless, communication great and nanny service top notch- Jo was amazing. My 4 year son had such a great time he wasn’t too bothered about spending time with me which allowed me to also have a holiday. Based on my experience I have also recommended VIP to friends with kids looking for a holiday with child care and facilities that cater for children.
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  • Great Hosts and a Top Week

    Paul Maguire 27 Apr 2017

    Stayed Apr 2017

    Another great skiing experience with VIP Ski. Henry & Katie were brilliant hosts, mixing great food, service and fun! The chalet was lovely and the skiing was as good as ever in Val d'Isere. Thank you Henry, Katie and VIP Ski.

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  • Excellent experience from start to finish

    anna binstock 26 Apr 2017

    Stayed Apr 2017
    Service was impeccable from the booking stage, to arrival at Grenoble, to arrival at the chalet and the entire week. Everyone was so helpful and made easy. The food quality in club aspen and choice of food was excellent -especially given our dietary requirements e.g. pescatarian, dairy free etc. The links with oxygene ski school were also great. My 4 year old loved being in the chalet and playing with the other children. He also loved going in the hot tubs.
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