Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
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Fabulous break made perfect by such a great hotel with staff that have been outstanding . Food was amazing, service always with a smile and all the staff are friendly, helpful and couldn't do more. Luke and Gar were very helpful providing ski tips for us. Would definitely recommend this hotel and hopefully be returning at some time . Also lovely spa facilities.
From the start of this holiday when I started to research it (at the very last minute) until we departed, the VIP staff in UK and in the resort have been amazing - really helpful and very professional. Hotel Theodul is great, in a superb location and is a gem. Our room was immaculate and the best we've had over many ski trips. The staff are very attentive and sincere and engaging. This despite the fact that we were in the resort for only a short break just after the New Year and after what must have been three very busy weeks for the staff who had just finished with both Christmas and the New Year. Most important, our 7 year old was in heaven both with having other children in hotel and with the skiing that is really excellent. The food is delicious too and with well selected wines. VIP is just that and I will recommend it to everyone and definitely look forward to a future ski trip with them.
Wonderful holiday at Club Chateau, great chalet, lovely hosts, fab food and location! Thank you VIP!