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Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.

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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Tristan Jones 06 Jan 2018

    Stayed Jan 2018
    The catered chalet experience exceeded my expectations! The staff were so lovely and accommodating and make the whole ski experience so smooth. Would recommend to anyone. Only feedback would be that it'd be cool to have a TV in the rooms for private relaxation (and so I could charge my phone!). But an amazing experience. Cheers!
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  • Phenomenal ski experience

    Erin Hempenstall 06 Jan 2018

    Stayed Jan 2018
    The standard of accommodation, food and service exceeded all my expectations - just exceptional. I highly recommend the VIP Ski experience.
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  • Guest Review

    Matt Stevens 06 Jan 2018

    Stayed Jan 2018
    Ideally located chalet close to slopes and some shops and restaurants with the main part of town only a ten minute walk away. We were all well looked after by Millie and Annabel with various dietary requirements well catered for - adults and kids included. Facilities in the chalet are great - hot tub and sauna perfect after a long day skiing!
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  • Guest Review

    Sara Lewis 06 Jan 2018

    Stayed Jan 2018

    Fabulous break made perfect by such a great hotel with staff that have been outstanding . Food was amazing, service always with a smile and all the staff are friendly, helpful and couldn't do more. Luke and Gar were very helpful providing ski tips for us. Would definitely recommend this hotel and hopefully be returning at some time . Also lovely spa facilities.

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  • A great family holiday.

    Annabelle Padfield 06 Jan 2018

    Stayed Jan 2018
    We have had a very a good experience with VIP Ski been looked after incredibly well by Luke, Gar and Millie. We will definitely like to return next year thank you!
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  • Wonderful Service

    Fiona Milsom 06 Jan 2018

    Stayed Jan 2018
    Having skied for many years, this is our first time with VIP Ski and we will definitely be back. The chalet was well positioned for the slopes, of a high standard and very clean. The service was excellent. Ben, Harry and Rosie looked after us very well and nothing was too much trouble. The ski hire was very straightforward and having all the gear delivered to the chalet - and taken away at the end of our stay - also made everything so much easier. We would happily recommend to friends and will use VIP again - perhaps even back to same chalet which would be a first for us!
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  • Super holiday, hotel and staff

    Laura Croft 06 Jan 2018

    Stayed Jan 2018

    From the start of this holiday when I started to research it (at the very last minute) until we departed, the VIP staff in UK and in the resort have been amazing - really helpful and very professional. Hotel Theodul is great, in a superb location and is a gem. Our room was immaculate and the best we've had over many ski trips. The staff are very attentive and sincere and engaging. This despite the fact that we were in the resort for only a short break just after the New Year and after what must have been three very busy weeks for the staff who had just finished with both Christmas and the New Year. Most important, our 7 year old was in heaven both with having other children in hotel and with the skiing that is really excellent. The food is delicious too and with well selected wines. VIP is just that and I will recommend it to everyone and definitely look forward to a future ski trip with them.

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  • Fantastic time in Alpe D'Huez

    Jenny Nelson 06 Jan 2018

    Stayed Jan 2018

    Wonderful holiday at Club Chateau, great chalet, lovely hosts, fab food and location! Thank you VIP!

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  • Post new year skiing

    Phil Mcenroe 06 Jan 2018

    Stayed Jan 2018
    Excellent accommodation, truly ski in ski out location. Hosts very attentive and helpful. Thanks Ben, Harry and Jess. Will definitely come back here!!
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  • So much snow and just a little flu!

    Teresa de Freitas 06 Jan 2018

    Stayed Dec 2017
    We arrived with great expectations as this is our second holiday with VIP Ski. This time our chalet host was Cat, our chef Matt and our nanny Becky. We were overall very happy with the level of service and the quality of our meals. Matt was an excellent chef who adjusted to meet our requirements, particularly when most of our chalet came down with the flu and were out for 3 days. Matt was well support by Cat who is charming and very efficient. Becky entertained our 7 year old brilliantly and was always reliable. The chalet is very comfortable and in a good location for the slopes. The VIP Ski team responded quickly to our every request. Add a shed load of snow and it was a perfect ski holiday...barr just a little flu.
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