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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    James Bridges 06 Jan 2018

    Stayed Jan 2018
    Fantastic!
    Read more…
  • Lovely short break.

    Julia Stead 06 Jan 2018

    Stayed Jan 2018
    Wonderful, helpful & professional staff, great food and wine. Well looked after with a great quiz evening. Only small criticism - hotel getting a little dated & room on small side.
    Read more…
  • A friendly enjoyable tight ship - great skiing, good food, excellent service

    N K 06 Jan 2018

    Stayed Jan 2018

    Murray runs a tight, efficient and instinctively friendly team. We had a terrific short week. Serving staff all naturals. Great to have the guides Sam and Rhys who clearly enjoyed their work and were both professional and easy-going. Thank you!

    Read more…
  • Chalet Klosters

    Richard Dean 06 Jan 2018

    Stayed Jan 2018
    Accomodation: For the Accomodation, we felt that it had a comfortable and homely feel. The beds are very comfortable and the living space was spacious enough for two families. The hot tub was greatly appreciated and enjoyed by all the children and dads. Concierge: Fantastic service and very efficient. VIP Drivers: All drivers are very punctual and competent drivers. Also very helpful loading Ski's on and off the van, and nothing was too much trouble. Chalet host Harriet: What a star! Harriet's cooking skills are exceptional and would make a stand alone chef never mind chalet host. The afternoon tea was a great welcome back to the chalet after being on the slopes for the day. Champagne & wine was plentiful and was topped up without any prompting. Go easy on lunch if staying here as the evening meal will fill any big appetite. Overall Great location and VIP ski gave us a great service with staff that made you feel so welcome, and cannot recommend them highly enough.
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  • Bourne Birds

    Rich Bourne 06 Jan 2018

    Stayed Jan 2018
    Amazing location, repeat VIP visitors to morzine however best chalet so far. Sofia and Jack were first class hosts xxx
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  • Excellent ski ski

    Charles Tapping 06 Jan 2018

    Stayed Jan 2018
    Excellent rooms, staff and meals.
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  • Fantastic Trip

    Bruce Walker 06 Jan 2018

    Stayed Jan 2018
    Everything has been meticulously planned by VIP. All run very smoothly from the transfers to the food and ski passes and hire. We have been excellently looked after by Rachael in Chalet Kenai. The food has been superb and Rachael provided us with lots of great tips on the surrounding area. Beautifully presented chalet in a great location. We only wish we could have stayed longer. Thank you.
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  • Perfect family time

    Michelle Smith 06 Jan 2018

    Stayed Jan 2018

    What a divine few days we shared in Chalet Yukon with our fab host Will. It was the perfect family time after a hectic Christmas to spend 'just being' a fam of 4. VIP offered super service as ever with delicious food and plenty of kindness. Chalet Yukon is small but perfectly formed- well located and gorgeously styled with our family favourite of a hot tub with a view!

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  • Fabulous mini break

    Kitty C-W 06 Jan 2018

    Stayed Jan 2018
    A brilliant experience from start to finish.The VIP team were friendly, fun and helpful! The chalet clean, comfortable and in a fab location. The hosts were really lovely. Thoughtful and really great cooks. We had a great couple of days and would love to return. Thanks team VIP
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  • Such fun!!

    Victoria Speers 06 Jan 2018

    Stayed Jan 2018
    Danny and Lauren were excellent hosts -delicious food, very attentive, warm and welcoming. Refuge Boua is in the most perfect location - ski in and ski out, very easy to nip back to when you want to change kit and close to town! Very comfortable with everything you need. Only wish we had a full week and not just 4 days. We will be back!
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