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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Nice location!

    Oliver Bromage 20 Jan 2018

    Stayed Jan 2018
    All the staff were friendly and helpful. I would make the following suggestions: a guest manual in the chalet would be useful for things like how to operate the TV, cable etc. The free view wasn't plugged in. Better planning and organisation would ensure better timings at meal times although I do think that only having 1 chef contributed to this. Vegetables and/or salad should be served with all meals. We like a cold room, so it was perfect when going to bed at night, however, there was no way of having the room warmer during the day.
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  • Snow, Snow, Snow

    D M 20 Jan 2018

    Stayed Jan 2018
    Good food Friendly chalet staff What more do you want Perhaps a little less snow (I didn't think I would ever say that)
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  • Alliance

    Shailesh Amin 20 Jan 2018

    Stayed Jan 2018
    Location was great and accommodation met most expectations Staff were welcoming and settled us in seamlessly
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  • Como Suite, La Plagne

    Anonymous - 20 Jan 2018

    Stayed Jan 2018
    An excellent week skiing. Nothing too much for the VIP team. Delicious food cooked by Katherine and when resort was shut on Wednesday due to adverse weather conditions we were well looked after. We will definitely use VIP again.
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  • Return to Lech

    Helen Mason-Belshaw 20 Jan 2018

    Stayed Jan 2018
    We came to Lech last year and loved it so decided to return. Hotel Theodul exceeded our expectations, the staff were excellent, helpful and friendly, and the food was very good - free (good) wine with dinner was a bonus! Hotel room lovely with plenty of space and a very good view from the balcony. Very nice spa too.
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  • Outstanding Chalet Hotel in St Anton

    Ali Foord 20 Jan 2018

    Stayed Jan 2018
    We have had many holidays in several chalet hotels in St Anton with other companies but this one ticks all the boxes and stands out form the rest as exceptional. Great service, super accommodation and food., frinedly staff and outstanding service, free spa etc. Only small negative could be the location is a little out of town but overcome by the efficient minibus shuttle service.
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  • First Lech experience

    Clare Barfoot 20 Jan 2018

    Stayed Jan 2018
    The best ski holiday I've ever been on. Lech is simply charming, Hotel Theodul is a great base, really friendly staff, nothing is too much trouble. The food is first class, our room was home from home and everything ran smoothly.
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  • First time VIP ski

    Glyn Pears 20 Jan 2018

    Stayed Jan 2018
    Excellent service from all staff. All very welcoming and polite. The boys doing the Shuttle service were fab and very helpful. Food outstanding nothing to fault. Thank you VIP.
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  • Super holiday

    Tracey Woodbine 20 Jan 2018

    Stayed Jan 2018
    Wonderful stay in Amont, courteous and attentive staff. Would have preferred an en suite toilet.
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  • Absolutely fabulous

    Paul Pritchard 20 Jan 2018

    Stayed Jan 2018
    Truly fantastic holiday. Chalet spotlessly clean and very comfortable. The hosts Charlie and Emma were so comfortable in role and were a fundamental part of the whole experience. They were so kind in taking our skis to the piste which is just across the road. We also had the services of Stu the Executive chef and the food was simply amazing. All in all a truly awesome holiday where we couldn't think of anything that could be better.
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