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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Blondes do have more fun

    Abi Sangster 03 Feb 2018

    Stayed Jan 2018
    Top trip. Excellent service from start to finish. With Max and Elliot the star performers. Phenomenal avocado improvisation a minor highlight amongst a succession of culinary triumphs. Only trumped by the cheeseboard menagerie. Slightly overdone cod the single blot on an otherwise impeccable copy book.
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  • Founets Amont

    Stuart Hunt 03 Feb 2018

    Stayed Jan 2018
    Tash and Jasper were friendly and helpful and helped us to enjoy a great holiday. The food they prepared for us was of a very high standard and we thoroughly enjoyed it. It is clear that they have been well trained but what's more is they are both very adaptable with them being able to communicate very effectively with a wide range of personalities and of course ages
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  • Brilliant pampered skiing holiday

    Barry Holmes 03 Feb 2018

    Stayed Jan 2018
    Chalet was fantastic. Lovely wooden theme interior. Beautiful friendly attentive host/chef. Although no personal hot-tub, using shared ones was much more social.
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  • Simply the best!

    Sarah Swann 03 Feb 2018

    Stayed Jan 2018

    Everything was spot on from the moment we arrived at Geneva airport. Professional, courteous and exceptionally friendly staff who couldn't have done more to make this a holiday to remember. Both Kate and Katie were fantastic in every aspect of their jobs and were accepted as 'one of the family' by our three children which means everything to us. I've never eaten such high quality home cooked food and snacks as I've enjoyed this week, not an easy task with gluten, dairy and egg allergies all coming into play. Katie was simply a genius in the food department! My only slight disappointment was realising my husband is magnificently natural on skis and will probably be a professional within months despite this being his first foray into the world of winter sports. He is also devilishly handsome and definitely did not write this last paragraph.

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  • John bridges - st anton

    John Bridges 03 Feb 2018

    Stayed Jan 2018
    Great resort Super helpful staff Made us feel very welcome
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  • Excellent

    Helen Larnder 03 Feb 2018

    Stayed Jan 2018

    Definitely our best chalet experience. Food has all been lovely, dietary requirements/preferences were very well accommodated and nothing has seemed too much. Bronwen has been an excellent chalet host - lovely breakfasts and dinners. Chalet is very comfortable, very clean. The set up of aspen lodge is also very social, hot tubs are a great addition.

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  • Founets Amont

    Chris McCABE 03 Feb 2018

    Stayed Jan 2018
    Tash and Jasper were extremely welcoming and looked after us us very well. The food was lovely and they ensured each guest was treated with absolute respect and were able to adapt to different guests personalities They have been very well trained which makes a big difference when compared to some competition. We would have no hesitation in recommending and booking future holidays with VIP.
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  • Fantastic and fun week in Meribel!

    Letitia Cundale 03 Feb 2018

    Stayed Jan 2018

    We have had an amazing week in Meribel in Chalet Taiga. Our hosts Charlie and Sophie have done a fantastic job. The food has been the best yet since we have been away with VIP Ski - we cannot fault the breakfasts, afternoon teas and evening meals and have thoroughly enjoyed all of it! Our chalet has been kept spotlessly clean and we appreciated the change in towels half way through the week. We have really enjoyed having the fire lit every evening and also loved having a hot tub. We didn’t use the cinema as we were too busy chatting with the other guests every evening but there was a great choice of films and I’m sure we would have used it if we’d had bad weather. We took the mini bus every morning and evening to and from the slopes and it was a very effficient service. In particular, Dan was a very friendly and helpful driver. Thank you VIP - we will definitely return with you next year.

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  • Surpassed expectations

    Sharon Chen 03 Feb 2018

    Stayed Jan 2018

    Much better than I expected so my comments must be taken with that very positive slant. 1. Noticeable focus on customer feedback - not just lip service but delivered too. 2. It would be nice to have a savoury option at tea for those who don't do sugar. One day there was spinach soup which was nice and another day I asked for salami which was duly brought out; the rest of the time, there were only cakes. 3. Put this down to guest ineptitude but we couldn't easily remember what we'd ordered each evening. It might help to display the evening's menu in the lobby area. 4. This bit is super picky - I noticed three scraps of tissue paper on the 6th floor landing on the Monday. They are still there (Saturday)! I would not expect the carpet to be vacuumed each day but I would have hoped that a member of the housekeeping staff would feel sufficient pride in "their" hotel to pick the scraps up by hand. I recognise how difficult it is to motivate all members of staff. 5. The food quality was excellent, especially the sweet potato and celeriac rosti. Recipe would be gratefully received! 6. The ski guiding was the reason I chose VIP and I was not disappointed. The guides were lovely, especially Sam. Listened to customer requests and looked after us safely and with great patience.

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  • Bloody brilliant!

    Kate Rendall 03 Feb 2018

    Stayed Feb 2018
    Fantastic chalet and exceptional chalet hosts. A very good experience overall with no complaints.
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