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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Superb hosting

    J K 04 Feb 2018

    Stayed Jan 2018
    Another great VIP experience made extra special by chalet hosts Phil and Laurence.
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  • Guest Review

    Jason and Clare Kendall 04 Feb 2018

    Stayed Jan 2018
    A wonderful week at the Theodul. Great hotel, great team who looked after us so well, especially Gar, Anna, Bernie, Sarah. Thanks also to Paddy and his team for feeding us so well every day.
    Read more…
  • Fabulous holiday ⛷

    L Wood 04 Feb 2018

    Stayed Jan 2018
    It really was a VIP experience from the flights and transfer to resort to the hotel and staff
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  • Ski Time ⛷

    Denise Wilders 04 Feb 2018

    Stayed Jan 2018
    From beginning to end the staff could not have been more helpful. Nothing was too much trouble. Our first time in Lech and we will definitely be back to Hotel Theodul. Thank you for an amazing holiday.
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  • First class experience

    Jason Canny 04 Feb 2018

    Stayed Jan 2018
    The Chalet is designed with comfort as a priority and it certainly delivered . It has a rustic charm and the rooms are beautiful . Our hosts , Tash and Jasper were excellent in every way . They made us feel right at home and delivered a superb daily selection of meals . Great variety and well presented right from breakfast through to the evening meals . They are a true credit to VIP Ski and themselves and I would like to wish them both well for the future .... It makes all the difference when you receive such excellent levels of customer service ....hope to see you again very soon . 10/10
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  • Another fantastic week at La Petite Ferme

    James Kuligowski 04 Feb 2018

    Stayed Jan 2018
    Lovely chalet hosts (Emily and Meg), both extremely professional. Zero issues and hiccups this week. Excellent table service, delicious food every night and above and beyond service for a birthday. Very attentive yet unimposing allowing us the flexibility to do as we wished. It's a shame the chalet isn't open plan as we would have had more opportunity to get to know them better. Our hosts ensured our separate transfer to Geneva was guaranteed despite those responsible for it failing to make it happen. Minor maintenance issues - bulbs, tv, cold bathrooms, smelly lower family bathroom. En suite downstairs bedroom could do with additional plugs for charging as it means lights don't work if you are charging. Sensor lights in cupboards flick on and off periodically. Bathrooms well knitted out. Good powerful shower. Tap functionality excellent. Useful to have France UK adaptor. Our second time in La Petite Ferme and with VIP - very likely to holiday with VIP again!
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  • Guest Review

    Norman Diggins 03 Feb 2018

    Stayed Jan 2018
    Our hosts were fabulous and nothing was too much trouble. We all had a great week and the girls helped create it.
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  • Delicious food and a very friendly and helpful host!!

    Olivia Emsley 03 Feb 2018

    Stayed Jan 2018

    Our holiday was off to a lovely start with an immediate friendly welcome from our chalet host, Joe. We were cooked delicious food all week with our own choice of breakfast, lovely afternoon tea and cake and an amazing range of 4 course dinners! A personal favourite was the pea and coriander falafels on flatbread with a delicious tzatziki and carrot slaw. We were given fantastic advice on the best skiing areas most suitable for what we wanted which meant we found our favourite places very quickly. Joe kept the chalet spotless throughout the week which was much appreciated. We have ended our week with a lovely bottle of champagne that Joe provided us with to celebrate what has been the most enjoyable ski holiday to date! I will definitely be using VIPski again in the future as I am so impressed with the service our host provided.

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  • Perfect week in Avoriaz

    Simon Jones 03 Feb 2018

    Stayed Jan 2018
    Very impressed with my first experience of VIP and little touches that differentiate it from previous chalet holidays. We were very well looked after by Sam & Tara, and impressed with Sam's culinary skills. Great skiing, superb location complimented by great food and hospitality.
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  • Lovely week

    Travis Fish 03 Feb 2018

    Stayed Jan 2018
    Thank you to all - team really helpful and friendly all week. The drive down to the town and apres was good, reliable and quick - but absolutely needed. Lovely atmosphere and lovely team. Hotel a little less luxurious compared to where we have stayed with VIP before in Lech, but no fault of the team at all. Overall a proper good week and we would definitely stay again.
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