Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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The whole week has been fantastic. The food was delicious, and the staff have been fantastic. Mat has been great on the bar. Evan and Sam have been great guys and Murray went the extra mile with producing the most amazing Apple swan have ever seen. Thanks guys and girls the weeks been a pleasure.
We had a lovely week with Shaun and Ellie in Chalet Brioche. I'd been quite nervous about our first ski holiday since having kids and coming out with a 2 year old and a 6 month old. The whole team were fantastic: the lovely team who met us at the airport and patiently helped us with all our bags (I overpacked), the incredibly fun, efficient and helpful chalet team, the incredible nannies, who would have given Mary Poppins a run for her money, the drivers who were amazing at being available and also fab with the kids and Nat the resort manager, who made herself available and seemed really invested in making sure things went smoothly. The food was great all week. Large portions and really tasty. Our picky toddler found some new things he'd eat and the team catered for our weaning baby too. I was particularly impressed with how the nannies and chalet teams were happy to involve us in our kids food and were really flexible. The relaxed atmosphere in the chalet made it so much easier to manage our two mini guests. I was really impressed with the friendly efficiënt care we received on this holiday and above all the chance to do some skiing, catch up on sleep and relax, knowing that my kids were having a great time too.
Sam and Max have been such good fun and absolutely fantastic. Every part of our family trip has been great, their cooking is pretty amazing, they decorated the Penthouse for two birthdays this week and accommodated various dietary needs. Our last day threw a serious curve ball at us which prevented one of our children from returning to the UK under medical grounds and thanks to Max, her fluent French and calm manner, we have a way home. Ps Sam's breakfast pancakes are, according to our kids, the best in the World. We think Sam and Max should be promoted to Resort Managers.
We're a three generation family and ADH was a good resort, catering for all abilities. The VIP chalets here are in an excellent location, well placed within the resort and close to the useful lifts. Rob is a wonderful chalet host, a very good cook, extremely attentive and intuitive. We were also thrilled with Charlotte who is an excellent nanny; she looked after our three children (3-8 years old), picking them up from ESF (Grand Rouses) ski school and entertaining them in the afternoons, getting them suited and booted to ski with us at our request, wonderful! We were a little disappointed with the coach provided for the transfer, the traffic jam meant that an on board lavatory was sorely missed. In summary however a wonderful third VIP holiday.