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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Great holiday

    Charles Rawlins 17 Mar 2018

    Stayed Mar 2018
    Another lovely holiday with VIP. Friendly and attentive service in a nice chalet in a great resort.
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  • Great holiday - so much snow!

    Deborah Broadway 17 Mar 2018

    Stayed Mar 2018

    Had a great week in Avoriaz. Some sunny days and some snow days. Could not believe how much snow there is! We were very well looked after by Chris and Beth. Great food and excellent hosts. Thanks too to Will who appeared each day to cut steps into the snow so that we could actually leave the chalet. Third time in Chalet Poudreuse - what's not to like??

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  • Great staff, lovely chalet

    Andrew Slorance 17 Mar 2018

    Stayed Mar 2018

    Fantastic week with VIP in St Anton. Phil and Laurence were absolutely awesome all week, food was amazing, wines great. Really couldn't recommend them and the wider team highly enough. Very well looked after, lot of fun had! Look forward to coming back!

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  • VIP week in Meribel - Boua

    Jennifer Short 17 Mar 2018

    Stayed Mar 2018
    I usually stay at hotels during my ski holidays and this was a great week stay in chalet Refuge Boua. Danny and Lauren looked after us very well and the chalet was in a great location for us - ski in/ski out and in a quiet location. VIP Ski were very attentive and not intrusive. A first class ski holiday.
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  • Perfect

    Anne Peterson 17 Mar 2018

    Stayed Mar 2018

    Our first experience of VIP and it will not be the last. Great chalet - very comfortable, excellent location and top facilities. From the start of the holiday we found VIP staff were all attentive, helpful and very approachable and our chalet hosts, Jas and Millie, really looked after us well. Food was consistently of a high standard and any request was dealt with efficiently - nothing was too much trouble. We also really appreciated the Merishuttle service especially as I had a knee injury and the drivers were always helpful and cheery. Also Olly made a visit every day to ensure I was okay. I would agree with other feedback that the bedroom wardrobes could do with a light that comes on when the door opens but that is nit picking. Overall this holiday has exceeded expectations - thank you.

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  • Guest Review

    Angharad Binnington 17 Mar 2018

    Stayed Mar 2018
    Fantastic holiday, a great chalet in an excellent location. Laurence and Phil were amazing all week, who really looked after us and made us feel at home. Our second trip with VIP this year and will certainly be recommending them.
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  • Guest Review

    David Stern 17 Mar 2018

    Stayed Mar 2018
    Welcoming chalet hosts who made an effort to get to know each guest. Good food and wine choices. Rooms are on the small side but are clean and well maintained.
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  • Loved it even though we know, and they know, there are some improvements to be made

    Kim Mawdesley 17 Mar 2018

    Stayed Mar 2018
    Third year, staff amazing food a little under par. Can't fault some of the staff i.e. Jamie, Georgia, Kris, Adam, Euan! Taz were really brilliant - under the pressure of their colleagues sickness. They can't do enough for you but there are things that are not quite right. Those things are main,y the food and timely delivery of it (this mainly applies to breakfast when things are a little slower to come out , however when it does arrive it's really great. Give this place a try, rooms are great, cleanliness good and staff always keen to help. Ski in, ski out - best position ever! Give this place a go - we love it, staff know the shortfalls and are working on them. Btw best welcome ever!
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  • Wonderful week in Alpe D'Huez

    Gavin Walley 17 Mar 2018

    Stayed Mar 2018
    A great week in Alpe D'Huez. Super chalet, great food and brilliant hosts. Thanks to Ben and Nick who made the whole experience unforgettable. Thank you guys!
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  • Club aspen

    Neil Hewitt 17 Mar 2018

    Stayed Mar 2017

    Holiday exceeded our expectations especially the chalet staff who cannot be praised enough . They were all wonderful nothing too much trouble everything with a smile . Food throughout the week was great even accommodating a group which included meat eaters vegetarians and vegans and managed to serve up a wonderful menu every night plus breakfast and afternoon tea to suit everybody. Thank you so much to Charlie, Amy , Curtis , Niamh, Josh, milo, who were all absolutely fantastic and a credit to VIP company and made a lovely holiday even better than we anticipated due to all their hard work .

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