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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Easter 2018

    J Pendlebury 08 Apr 2018

    Stayed Apr 2018

    Our fourth holiday at Altitude Lodge with VIP; and the five star experience continues. Nothing was too much trouble for Adam and his fabulous crew - all of whom effortlessly ensured that we were expertly looked after. The food was quite exceptional and the children loved their special kids dishes. Our 4 year old twins loved being with Faye (their VIP nanny), who kept them entertained, active and (most importantly) happy. The reason we will continue to return with VIP is the personnel, who are simply brilliant people. Thank you, the Pendleburys.

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  • Standards slipping a little, but Chalet hosts were excellent.

    S B 08 Apr 2018

    Stayed Apr 2018
    Our fifth year in the same chalet, and you still can't beat the location. Beth and Chris, our Chalet hosts couldn't have been more helpful or flexible. The reason for the missing star, is that a few things that we have been used to over the years seem to have been cut......this year there were no fresh croissants, no slippers, no after dinner chocolates, and more importantly the wine provided was noticeably of worse quality, only one red was drinkable. The one thing that really annoyed us was that on the staff day-off, the stairs (that had to be created out of the snow to get out of the chalet.....a lot of snow this year) wasn't cleared by the duty manager so some of the younger children had to crawl out on hands and knees in the morning.
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  • Guest Review

    Becky Webster 08 Apr 2018

    Stayed Apr 2018

    We have a had a fantastic week over Easter for 5 adults and 5 children and been very well looked after my Millie & Jaz. The chalet is spacious and the cinema room is great for teenagers, bedrooms are very comfortable and bathrooms good with bath & shower and nice toiletries. The food has been delicious throughout the week and the girls were very accommodating with different food for one fussy child! Mini bus service to the lifts is very efficient but it's an easy walk for non skiers. One addition could be a basket of extra blankets in the lounge or cinema room other than that I can't fault it.

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  • Wonderful holiday

    Kate Calcutt 08 Apr 2018

    Stayed Apr 2018

    We spent a wonderful week in Indiana Lodge being extremely well looked after by Jazz & Millie. We were a party of 10 and the chalet was spacious & rooms of a good size for all. The kids loved the cinema room & outside space for tobogganing & messing around in the snow. Bathrooms were well stocked with toiletries & bedrooms had plenty of space for clothes & bags. Food was of a very high standard with 5star service at all times. A fantastic holiday all round!

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  • #bestholidayever

    Jwomltp TA 08 Apr 2018

    Stayed Apr 2018

    Our holiday was excellent from the moment we stepped through the chalet door. Our hosts (Sophia and Jack) were the life and sole of our holiday as they made us feel as if we were at home and the skiing was amazing. Even though we had a little bit of rain it didn't stop us from enjoying it. Most of us had never skied before and by the end of our holiday we were doing snippets of a few red runs. We prebooked a ski instructor for our group from ESF who was absolutely amazing and encouraged us along the way. The food was ridiculously good. We got fresh bread every day with lovely hot warm croissants. Thanks for an awesome holiday. Hope to be back next season.

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  • Great holiday!

    Kelly Beeson 08 Apr 2018

    Stayed Apr 2018
    Great holiday from start to finish. Chalet was clean and well stocked, hosts were amazing and all services fantastic. Steve and Harriet made the experience.
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  • Family Fun

    Ben Emson 08 Apr 2018

    Stayed Apr 2018

    The chalet staff made us feel like we were staying with old friends. Nothing ever seemed too much trouble. Niamh and Olly constantly went above the call of duty to make sure everyone was happy. They sorted out problems we had with children being sick, injured skiing etc. The food was delicious and even our fussy eating children enjoyed it and felt at home. Michael was brilliant looking after the kids, very creative and the children really engaged with him. It meant that all of the staff gave us a great holiday. Vicky was amazing, again she went above and beyond the call to duty. She was so helpful when we had injuries, and we felt we were in good safe hands. She also went out of her way transporting our team around the village, picking up food and coordinating everything. If I was going into battle I'd want her on my side. Many thanks to all the staff for such a great holiday.

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  • St Anton in Spring

    Ewan Parry 08 Apr 2018

    Stayed Apr 2018

    Had a great holiday. Snow has been fantastic and we have been very lucky with the weather. Chalet hosts, Jess and Mark, have been great - super food, and good contribution to quiz night. This is our sixth year with VIP-ski, so need we say more.

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  • Guest Review

    Chris Ward 08 Apr 2018

    Stayed Apr 2018
    Very sad to be going. Phil and Laurence have been excellent chalet hosts. Very relaxed but always attentive and willing to help. We had great meals and have really enjoyed our week at the Haus Hochkar. Thank you.
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  • Guest Review

    Dermot M 07 Apr 2018

    Stayed Apr 2018
    We had an excellent holiday. Laurence and Phil were outstanding hosts.
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