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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Family week in Bellevarde

    R T 22 Dec 2018

    Stayed Dec 2018

    Great family week in Bellevarde Savoir chalet with Ben and Jack. They both have the most delightful manner, nothing is too much trouble, and made sure we all had a thoroughly enjoyable stay. They were also a big hit with the kids - homemade DIY pizzas were a particular moment of genius... We've stayed with VIP before and wouldn't hesitate to do so again. The slope pick up and nanny services make skiing with kids a much easier experience and the facilities at Bellevarde were good (although the pool/sauna could be warmer).

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  • Val 2k18

    Jack Collinge 22 Dec 2018

    Stayed Dec 2018
    The staff at VIP were so helpful with every aspect of our visit. They brought a spark to the holiday that made it truly memorable. While each member of the staff brought their own qualities to the table and made everything more enjoyable. Issy was always there to make us laugh which was a delightful surprise after a full day on the pistes, Issy was also always there for a chat about just about anything which made it feel as if she really does care. Harry always had a joke ready to fire to fill any void in conversation, Anna was always smiling no matter what the scenario and was always looking to make our visit more enjoyable. Savannah's cooking was impeccable and was truly a culinary adventure. I cannot fault the meals in any way shape or form. Louis was always on his toes and his experience runs deep and this resulted in a flawless food preparation and presentation.
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  • Amazing experience, beyond our expectations

    Harry Collinge 22 Dec 2018

    Stayed Dec 2018

    It was absolutely amazing, the service by all the hosts was excellent and without fault. The rooms were comfy and well suppiled. I was never hungry nor dissatisfied with the food!! Could not have asked for any more from the team here. Credit where credit's due, so... Savannah - absolute creative culinary genius. Does the simple things to perfection and the complex with astonishing consistency and flair. Accommodated off-menu requests with grace and professionalism. A superstar. One criticism - both menu options always looked and tasted so good that I was torn in my decision every night. Eye-wateringly delicious meals. Thai curry and quiche starter were particular highlights. Lewis - handy with a knife and wise beyond his years. Lewis quietly goes about his business preparing and producing meals with expert precision. Modest about his impressive kitchen skills and with fascinating life stories to amuse us with after dinner. The un-sung hero of the kitchen. Harry - Attentive and ever the professional, Harry never lets a glass of wine get finished without offering a top-up. Incredible knowledge of all aspects of our holiday - from canapé ingredients to general trivia. Harry was the perfect host. Anna - A complete professional who anticipates what guests need before they even know themselves (I.e. my cheese board preference every night). Helpful and attentive, Anna sought every opportunity to go above and beyond for every guest, every day. Isabella - Warm, friendly and great fun to have around, Isabella is without doubt a seasoned seasonnaire. She's a total pro who is full of great recommendations - whether suggesting apres ski spots, nights out or where to ski. Thanks guys, and have a great season. Harry

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  • Amazing family holiday

    Cal Home 22 Dec 2018

    Stayed Dec 2018
    Five star experience from start to finish. Everything was extremely professional with the charming, friendly and very capable chalet host Sadie. Our 12 year old "fussy feeder" was amazed at the wonderful food on offer. Our meals were first class and thoroughly enjoyed by all. The chalet was very comfortable and clean. Even the boot room deserves a mention with its boot warmers. Many thanks to Sadie...you were an absolute star.
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  • Exceeded expectations!

    Tania Webb 22 Dec 2018

    Stayed Dec 2018
    This was our first VIP holiday, we were a group of 10. We were the first week of the season so certainly benefitted from the hotel being quiet. The staff were all very enthusiastic and couldn't do enough for us. Staff were always happy and smiley. The rooms are comfortable and bed linen good quality. A 3-course meal is provided each evening to a very high standard. Breakfast and afternoon tea were all great, freshly made cakes etc...In our package we had 3 days of guiding which really helped us find our way around the slopes initially. We would highly recommend VIP, especially for families.
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  • Our stay at Hotel Theodul

    Brendan Quinn 22 Dec 2018

    Stayed Dec 2018

    Extremely friendly team of people. Nothing was too much trouble for them and always on hand to make our stay as pleasurable as possible. The food was fantastic, the beds were comfy. Overall a great experience, we would definitely come back and also recommend to other people.

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  • Overall a great experience

    Deme Cordell 21 Dec 2018

    Stayed Dec 2018
    Impeccable, great food, great staff, great skiing. Overall an experience that cannot be faulted
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  • Chalet Kalo is snow joke

    Lucy Tregear 21 Dec 2018

    Stayed Dec 2018
    Booking process, efficient, helpful and friendly. Resort transfer. Despite road accident causing the coaches to be delayed we were able to leave luggage in a safe place and go and buy refreshments. Coach transfer comfortable. Chocolate treats! Pick up in smaller vehicle with RM (Henry) from Meribel - all cases and skis transported by staff. Chalet Kalo - an immediate warm welcome by Maddie and Connie. A formidable duo who run a tight ship and incredible attention to detail. Friendly, easy conversation. Easy to use the expression "above and beyond" with these two fantastic ladies. Menus were beautifully executed, we enjoyed every meal, thank you! Side note: easy access to piste, a decent one mile walk into 1850 downhill but of course uphill on return, we used the Jardin Alpin bubble that stays open until 7pm which made life easier!
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  • Another successful early season ski with VIP

    Oliver Vicars-Harris 18 Dec 2018

    Stayed Dec 2018
    This was my second early season trip to Val d'Isere with VIP and is always an excellent opportunity to enjoy the resort before the prices rise and the crowds arrive. The conditions were exceptionally good with tonnes of fresh snow which always helps! As before, we made a last minute booking which was excellent value and everything went like clockwork throughout the trip. The flights and transfers all turned out to be fantastic, with minimal waiting time, especially on the way back via Grenoble and the BA charter flight. The team in the resort were all super helpful, with Imogen going out of her way to look after us throughout our stay. Aspen is ideally located if you want to be right in the centre of the Val d'Isere action, though I guess it might be a bit hectic at busier times in the season. It's next door to a fantastic baker if you want to pick up snacks to take up to the mountains. Mulberry Suite 8 was as lovely as it looked in the pictures, and definitely the nicest space at the top of the Lodge. We've stayed at Club Bellevarde on the edge of town in the past which is also lovely, with the advantage of having a pool/spa area and ski in/out if there's plenty of snow. The 'Club' option (at Aspen or Bellevarde) also has the advantage of a trained chef with a more professional catering setup and choice of menu, so that's worth bearing in mind if food is a big factor. The rooms in Aspen are bigger than Bellevarde with great views of La Face and the interiors are all really nicely designed, though the mattresses are feeling a tad tired.. All in all, a great trip and I'd definitely recommend VIP for great value high quality early season skiing.
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  • Memory makers.

    Robert Wight 17 Dec 2018

    Stayed Dec 2018

    This is our second holiday with VIP Ski and we were just as impressed as the first time. From the personal touch during the booking process to the assistance at our departure airport, VIP are on the ball. Their staff are young,dedicated and professional throughout. Our chalet hosts, Libby and Emily were new to the roll yet performed as seasoned professionals. This may be testament to VIPs selection and training but Libby and Emily excelled. The food they prepared was to a very high standard and chalet was always immaculate. The most important aspect of chalet ski holidays however is simply this, The chalet staff need to make that chalet feel like your home for the duration of you stay. You need to feel totally relaxed in a friendly atmosphere. You should feel that you can approach the staff at any time and with any reasonable request or question. When you return from a days skiing, it should really feel like you are home. Hats off to Emily and Libby for all this and more. I must also mention VIPs team of resort drivers. The most helpful, polite and professional drivers that you could wish for. We always felt totally safe in their hands and nothing was to much trouble. I would highly recommend using VIP Ski if you are looking for that special memory.

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