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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic week with friends old & new!

    Richard Pinder 12 Jan 2019

    Stayed Jan 2019

    Had a great week in Les Gets staying at Altitude Lodge. The location cant be beaten if you want to maximise your skiing and meeting up with friends. The staff were all very friendly and helpful, the food delicious and the rooms are great. we also had childcare for half a day & Leah looked after our 2 little ones very well - a great 'nanny'! Thank you all!

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  • It was great

    M W 12 Jan 2019

    Stayed Jan 2019
    Everything we wanted we got delivered easily. Staff were all really helpful and friendly.
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  • V-I-Perfect!

    Rory Chaplin 12 Jan 2019

    Stayed Jan 2019
    Georgeous chalet, very friendly hosts who were also excellent cooks and no request was too much trouble. I would prefer the 'honesty bar' to be included though as it was more of a faff than the issue of cost. Wine should be offered much earlier on in the evening, not just at dinner. The hot tub needs a towel rail / robe hanger. Other than that I can't wait to come back!
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  • Great experience with fantastic chalet staff

    Graham Webber 12 Jan 2019

    Stayed Jan 2019
    The chalet is a comfortable environment and the ambience very welcoming. Alice and Sue were fantastic hosts for whom nothing was too much trouble. Definitely considering a return visit.
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  • Top drawer

    John Hanna 12 Jan 2019

    Stayed Jan 2019
    Fantastic holiday, week of powder topped off by being well looked after by Georgia, Rosanna and Sam - top drawer, all done team!
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  • Amazing

    Megan Fletcher 12 Jan 2019

    Stayed Jan 2019
    Honestly, the best hosting and the most comfortable ski chalet experience I have had. Both Charlie and Kate were very knowledgable, welcoming and went out of their way to make our week as good as it could be. The chalet was very modern, beds very comfortable and entire experience amazing.
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  • Sunny Ski 2019

    Chris Oliver 12 Jan 2019

    Stayed Jan 2019

    This is our second visit to Chateau Club and we have enjoyed it just as much as the first time. The hosts have been absolute stars and have gone out their way to make our stay as enjoyable as possible. Sam particularly has been excellent and has been extremely attentive to all our requests big or small. He knew all our names within half an hour, knew all our drinks requests, always offered us another drink (coffee or wine) and generally went the extra mile, it's the little things like this that make a huge difference to a holiday and take it up a star. The Chalet was clean and tidy when we arrived and well maintained during our stay. Polly our nanny was excellent, occupying our two year old with plenty of activities inside and out, the children took to her straight away and we felt very comfortable leaving our children with her. There was a good variety of food for adults and children and each meal was enjoyable and to a good restaurant standard. Overall we had an excellent holiday and are would definitely book with VIP again.

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  • Luxury

    Zoe Simms 12 Jan 2019

    Stayed Jan 2019
    We more or less knew what to expect from a previous visit to Bellevarde Club, but Muscat was a smaller, more intimate experience, possibly because it wasn't full and we were 2 small family groups of 4 each so no group dominated. We enjoyed good, cheerful service and took advantage of the hot tub and lifts from the concierge service. We were asked to comment on the development chalet features. Initially we were disappointed to hear that the food was from Cook, but as it was enhanced by extra garnishes and it wasnt all frozen, it was very acceptable. Perhaps a few more extras are needed, eg. A creamy mushroom (or cheese) sauce would be good with the fish pie to elevate it, and a charcuterie board would be nice. The breakfast and cheese boards were great. I liked being able to make a hot drink at any time. Cuddles the bear was a fun touch. I am ambivalent about the lanterns and chalet scent (couldn't smell it, and I like tea lights). I like the aromatherapy toiletries, the cosy rooms, the stunning view and the location (given the availability of buses and lifts. The small negative was kitchen cleanliness (we did our own deep clean of the cutlery drawers!) and maybe the need for a bit more snow shovelling.
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  • Top form

    Terry Harvey 12 Jan 2019

    Stayed Jan 2019
    This is our third visit to Altitude Lodge and perhaps our best, which is some achievement. Andy and his staff have been excellent, the food has been outstanding, making a return trip very likely. Thanks for a great stay. Harvey Family
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  • Ski Holiday 2019

    Steve Green 12 Jan 2019

    Stayed Jan 2019
    Mixed weather conditions couldn't dampen our holiday experience; wonderful chalet, wonderful hosts, great resort. The chalet is a brand new contemporary chalet with many technical features that were unexpected... USB charge points by the beds, the ability to chrome cast to every TV. My only complaint is the food was so good I over ate everyday, first world problems!
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