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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Abi is an ANGEL

    Millie Rowe 02 Feb 2019

    Stayed Feb 2019

    What an amazing week we have had here in Aspen Lodge. Abi was an absolute angel and treated us like royalty from beginning to end. The food was restaurant standard and she was lovely to be around. The duck was the best duck I've ever tasted. Love you Abi!! Also the girls in concierge, Ali, Elise and Lily were amazing! All of them were always there with a big smile and they were always super helpful. The managers, Tom and Oliver were amazing and made sure we had the best week ever. Will miss you all! Shout out to Niamh and Bronwen too we love you!

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  • Ski Holiday

    Jane Halligan 02 Feb 2019

    Stayed Jan 2019
    Was made to feel very welcome by our host Meg. She was very helpful and informative about the local amenities. Nothing was too much trouble for her to turn her attention to. Great holiday and something for everyone as we were a mixed group. Definitely thinking about booking again with VIP
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  • Excellent week

    Michael Price 02 Feb 2019

    Stayed Jan 2019
    Delicious food, superb staff and a really nice room. Ski guiding was very good especially as we hadn't been to Lech before. Overall, an excellent week.
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  • Good stay but not perfect

    Kathryn Lisk 02 Feb 2019

    Stayed Jan 2019
    Wonderful hosts, great food and can not fault Mollie and Jimmy... However...... Given it is twice the price of other ski companies there are a few things I would have expected to be better....... 1) transfer from the airport was not well organised, simple things like having a pre printed label would have stopped us standing in the rain waiting for the driver to right the tag out... 2) the bedroom and bathroom are very small for the price, I'm 5ft 4 and have to crouch to wash my hair...... But loved having a hot tub and movie room.
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  • Colibri Penthouse

    S W 02 Feb 2019

    Stayed Jan 2019
    Very nice Chalet, very spacious, very close to the lift. Heated boot room as good as it gets. Excellent food and drink from very helpful and friendly host.
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  • Hawthorne review

    Becca David 02 Feb 2019

    Stayed Feb 2019

    We booked our holiday last minute and has the BEST WEEK EVER! Abi was an amazing host, she went above and beyond for us and the food was delicious. Tom, Oli and the concierge girls were also great and made our stay very easy and enjoyable. Have a great rest of the season BIG LOVE!

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  • Snowy Stuff

    Andy Miller 02 Feb 2019

    Stayed Jan 2019
    Meribel is excellent and the chalet was really good. However there were a few corners cut. We used to get free beer. Canapés every night. Extensive cheese boards etc etc. All of which have now gone. Disappointing and liable to affect decisions to return.
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  • Brilliant service, lovely chalet - shame about the ski in/ski out

    Abigail Glover 02 Feb 2019

    Stayed Jan 2019
    Lovely clean chalet and excellent service, food and good knowledge of the resort from Charlie and Monisha, the only let down would was the ski in/ski out - although you could ski in this was only for very advanced skiers.
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  • Highest standards maintained

    Alice Hoole 02 Feb 2019

    Stayed Feb 2019
    VIP have got it just right - again! Highly efficient transfers and organisation. Excellent collaborative chalets hosts from admin to chefs to concierge. Quietly helpful in all areas resulting in a very relaxing and enjoyable holiday.
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  • The extra mile

    Andrew Whiteman 02 Feb 2019

    Stayed Jan 2019
    Very happy with the service during our week at the Theodul. The staff were wonderful, attentive, charming and nothing was too much trouble, including on our last evening, setting up a screening of the Ireland v England rugby match in the bar. Very happy with the hotels facilities, the Finnish sauna was authentic and very relaxing after a days skiing. Would love to come back here.
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