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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Wonderful chalet on the slopes

    Caroline Webb 09 Feb 2019

    Stayed Feb 2019

    With VIP we were able to fly to Geneva from a regional airport ( Birmingham) which made an easy start to our family holiday. Flights on Flybe were fine and on time, tip take your own food to eat on the flight! Arrival at Geneva airport was a bit chaotic, you have to wait til all passengers have arrived before walking with your luggage form one terminal to another. Then we waited another half hour on the bus before leaving. We knew it was a 3 hour plus transfer so we were eager to get started. Arrival at our chalet was very welcome, our chalet host Sadie & Joel were on hand with drink and cake. The chalet was perfect for our family of adults and a two year old., very comfortable and clean. Situated on the edge of the slopes with fantastic views of the mountains the chalet could not have been better placed. Our nanny Chrissy was lovely, very attentive. Sadie and Joel made every effort to satisfy all our needs culinary needs. They made our holiday perfect. Weather being fantastic helped too

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  • Klosters Boys Rock!

    Stewart Hollington 09 Feb 2019

    Stayed Feb 2019
    From the start of the hols VIP filled it with LOLS, The warmest of greetings With the best of the treat-tings. Lots of great food and wine We've had such a fab time! Huge thanks to Charlie and Sam who went above and beyond to make our week extra special. The chalet and weather were perfect, but our hosts made this a holiday to remember. We will be back!!
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  • Great overall

    Steve Booth 09 Feb 2019

    Stayed Feb 2019
    We have been very lucky with a great sunny week with lots of snow. The chalet has worked well although I wouldn't really call it ski in - ski out! Alice and Sue have looked after us very well and the food has been good overall although the portions of meat / fish have seemed a bit small which might be a reflection of the allocated budget. Compared to other chalets I've stayed in I would say it would say it is a fairly standard offer which is a bit lower than I was expecting for the cost.
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  • Perfect week

    Kolja Verhage 09 Feb 2019

    Stayed Feb 2019
    Stayed a week in the manoir and it was absolutely impeccable. Will and Josh were the best hosts imaginable. I would recommend everyone to spend a week at the manoir. You'll return refreshed and happy. A blissful experience!
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  • Janes comments

    Jane Mather 09 Feb 2019

    Stayed Feb 2019
    Great resort loved the week. Lovely chalet. ski out good.
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  • Great week in Avoriaz

    Andrew Bowman 09 Feb 2019

    Stayed Feb 2019
    Chalet in a very handy position for everything, we had room 5 which had super views over the resort and mountains. Bethan and Kate were excellent chalet hosts. The best cakes we've ever had in any catered chalet! Bethan and Kate were very helpful with any special requests like overnight soaked porridge oats, or no goats cheese on the beetroot tart. The chalet is very comfortable and well appointed. We had a lovely week, thank you.
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  • Amazing

    Davis Silva 09 Feb 2019

    Stayed Feb 2019
    Best moments, best food, great people taking care
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  • Great experience

    Alison Frith 09 Feb 2019

    Stayed Feb 2019
    First timein a shared chalet and surpassed expectations. Team were attentive and quality of food and choices were fantastic, with good attention to detail. Nice chalet, great ski in ski out location. What a treat to have your morning drink outside your room following a knock on the door.
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  • A wonderful holiday in the snow

    Emily Rowlands 09 Feb 2019

    Stayed Feb 2019
    What a wonderful week away. Chalet Alaska was perfect for our large family retreat. Enough space to relax (we were a party of 13) but not too big to get lost in. The chalet was well equipped and clean, with lovely views of the slopes. It was well situated on Main Street, with easy walking to multiple chair lifts and bubbles. The chalet staff (Abby and Helena) were fantastic. They made us feel so welcome and went over and above to make us feel at home. Their hosting skills were brilliant, matched by their excellent cooking and baking ability. One of the highlights of the stay were the beautiful freshly baked cakes awaiting us on the table each morning!
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  • Our hols

    Sheila and Terry Taylor 09 Feb 2019

    Stayed Feb 2019

    Excellent chalet made even more brilliant by Isaac's exceptional food and Sam and Matts total commitment to making our stay special. Thank you guys for an outstanding experience. VIP are lucky to have you! Resort manager Paul was also on the ball and very helpful throughout. We enjoyed the VIP experience and will be back.

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