From start to finish VIP ski have exceeded our expectations. From the personal service we received on the telephone to our superb chalet hosts, Mark and Charlotte nothing was too much trouble.
The food was delicious and there was plenty of it. We very much appreciated the flexibility that we were given around dietary requirements as 2 of us were vegetarian and it was very unusual to have dietary preferences also taken into account. We really enjoyed the wine selection, especially the Carrigan Vieilles Vignes and the Horgelus. We felt the allowance was very generous and much appreciated as it allowed us to be social rather than going out.
Paul and the other VIP staff we came into contact were all very friendly and welcoming too. Mark and Charlotte are so lovely as well, . Beds were really comfy and we really liked the room size, and ensuite facilities. Nice clean sheets and nice quality toiletries
Loop sport were fantastic, so friendly and helpful and some unexpected freebies.
Smoothies and chocs were a nice touch. Cake and afternoon tea so welcome.
Just some constructive feedback: Could really do with lights in the wardrobe and a few bulbs had gone which weren't replaced, not a big deal but just a minor improvement. Maybe bedrooms could do with a little sweep mid week as they became a little dusty but towel change appreciated. Kitchen could be a little cleaner as a little greasy in places, again not a big deal just a little area
Hot tub and sauna are lush. Champagne and canapés such a lovely touch.
Honesty bar was appreciated and prices were very reasonable. Development chalet I think is successful, perhaps the only dish to suffer was the mousakka or cous cous. Roulade we loved, potato gratin yummy,
Toiletries generous
Service and attention to detail are how we would summarise VIP. The quality and kindness and genuine- ness of all staff are an absolute credit to your company, We will definitely book with you next time, thank you so much, p.s we have kidnapped the hosts........
Finally....an exciting idea to pilot in the future could be a chalet pet, providing animal care is at the forefront A chalet dog maybe ? Xxxxxxx