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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Half Term Holiday

    R B 02 Mar 2019

    Stayed Feb 2019
    Fantastic chalet - best one booked in 10 years of half term holidays. Great Standard of accommodation and food. Dave and Georgia were fabulous hosts- we all had a fantastic time.
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  • Best host ever!

    Yufan Chen 02 Mar 2019

    Stayed Feb 2019
    We had an amazing stay with Humphrey as our host. He is really the most dedicated host ever, knowledgable, funny and an awesome companion for our trip. Would definitely come back again if he is still around!
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  • Fantastic family ski holiday

    Jo Dyer 02 Mar 2019

    Stayed Feb 2019
    We have had an amazing week, the chalets location is fantastic, literally ski in/ski out. The weather has been amazing this week, glorious sunshine and high temps, we had a whiteout yesterday (the snow was much needed). The chalet was very cosy and Hannah has been an amazing chalet host, nothing has been too much trouble for her, and she has made us some lovely food this week. I am Gluten Free, and Hannah has catered for my needs so well, the afternoon cakes in particularly have been delicious. The resort itself has been awesome, we are a mixed ability group and the lovely wide blue slopes have really helped build confidence this week. The whole VIP team out in La Plagne do an excellent job, we have loved spending our week with you all.
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  • Dutch super holiday in Avoriaz

    Andrea Van Boxsel 02 Mar 2019

    Stayed Feb 2019
    We spend a week in penthouse 1. We are first timers in Avoriaz and were amazed by the setting and village. The location is very central and has fantastic views. You enter the apartment building and take the elevator to floor 9, your private floor. The apartment is approx 75sqm2 and feels quite big. 3 nice bedrooms with ensuite bathrooms, very comfy beds. Good seating area and cozy dining. Overall modern look and feel. Only thing missing is a balcony. Service by our host Eddy was excellent. Friendly, great cook and very good host who made us feel at home right from the start. Menu was excellent, make sure to ask them to be easy on the cakes and desserts if you don't want to put on too much weight. All in all a perfect vacation and we are already booking for next year.
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  • Amazing for large families with lots of children!

    Alicea Francis 02 Mar 2019

    Stayed Feb 2019

    With 7 adults and 7 children, this chalet is ideally positioned for access to the slopes, spacious and cosy. But it was the staff who made our holiday so fantastic. The food cooked by Ellie was delicious, Matt and Harry were excellent hosts and made us feel totally at home. No request was too much for them. We also had fantastic nannies in joe and Olivia who we trusted completely to take good care of the babies while we skied. Any queries or issues were swiftly dealt with by Paul the resort manager before and throughout our stay. A fantastic family holiday we will never forget!

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  • Week in Lugano

    Sean James 02 Mar 2019

    Stayed Feb 2019
    The chalet has been lovely, and we have been very at home. Oli (and Rachel) have been very friendly and attentive. The food has been very enjoyable with a varied menu, and it's so nice to come back to the afternoon tea as well. The Lugano suite is warm and spacious, beautifully designed, thoughtfully equipped and homely. The easy access to a private, heated boot room is ideal and convenient along with the ski-in/ski-out set-up. Ben has been really welcoming and helpful too. All the staff have been informative and caring on a personal level. Possible areas for improvement would be the mattresses - they are slightly firmer than preferable and the double bed (in room 2, at least) was two singles and so made it a little problematic due to the gap. The food has been really good, our only suggestion would be that the menu potentially be run by the guests at the start of the week in case there are dishes which could be adjusted for taste rather than allergy. Thank you so much for a wonderful stay, it has truly been marvellous.
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  • Fabulous team & great chalet in perfect location

    M J 02 Mar 2019

    Stayed Feb 2019
    Annie and Zoe have been fabulous hosts. Fun and friendly and made our holiday very special. The cuisine has been absolutely wonderful and they couldn't have been more happy to tailor things to our requests. Our nannies Chloe and Hannah have been great at helping look after the kids and helping get us to and from ski school etc. Nothing has been too much trouble. Even when one of the kids needed medical attention the team were incredibly helpful. We've been thoroughly looked after. Chalet is beautiful and location is fantastic, only a couple of minutes from the bottom of the Pleney - perfect for only a short stroll if you have tired legs or tired kids at the end of the day. Thank you VIP!
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  • Great week, superb staff and food

    Andy B 02 Mar 2019

    Stayed Feb 2019
    Our hosts Kate and Beth were superb. Superb location.
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  • A fantastic week

    George Tomlinson 02 Mar 2019

    Stayed Feb 2019
    An amazing week in a fantastic location. Our host (Abbie) did everything to accommodate us and more! The location was fantastic and exceeded our expectations. Would recommend the experience to our family and friends. Thank you!
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  • Consistently high quality

    Imogen Dessain 02 Mar 2019

    Stayed Feb 2019
    This is our 4th VIP holiday. The standards are consistently high. The whole operation is really smooth from the moment you check in. The food this week has been really good and the chalet staff worked really hard to give us a good holiday, without at any time being intrusive. Nothing is too much trouble. Well done. I particularly like Club Aspen, there is lots of space and the accommodation is well decorated and comfortable.
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