Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
5581 - 5590 of 15888
We were exceptionally well looked after from beginning to end by Elie, Ben and the team at VIP. We had several unusual requests during the week as people left at different times, booking restaurants etc - without fail the attitude of the team was to always 'make it so'. Thank you so much to everybody
Lovely chalet communal areas and bedrooms. First time in a mixed chalet - not for me. Pairing two young single guys with a young couple, and older couple and two older single ladies was a strange mix. There was conflict between other members of the group. Dan and Yas were both lovely and dealt with a difficult situation well. Small touches could be improved. At this price point I would not expect to have to ask for my room to be cleaned, it should be done daily. Water in the rooms was also not changed once, again this should be daily. Ski in/out is pushing it a bit. Even when cleared the steps to the piste (and the road for that matter) were dangerous and I fell and hurt my knee before even making it to the slopes. Concierge service was excellent, especially Alise (so helpful). Drivers were also great, especially Freddie (so beaut). I injured myself skiing on Thursday and Hannah was very helpful getting me to the medical centre and explaining everything as I'd never been injured before. She was excellent at reassuring me. Food was generally good and Dan and Yas were great hosts. One of the guests asked them if they'd like to eat with us which I think was a bit strange (for them too probably) and they probably felt pressured in to it. I don't think one guest should be able to make decisions for a whole mixed group. Overall, a good holiday. Poor weather and injuries can't be helped, but to justify the price point I do think there are quite a few small touches which could be easily worked on. Perhaps my first experience of a shared chalet out of the resort centre was not typical, so I'd be willing to give it another go.
From start to finish VIP treated us to a wonderful week's accommodation, hospitality and skiing in Morzine. OK we had some rain and even the umbrella came out once, but there will always be snow - just go up the mountains! Unrivalled ski area - quite impossible to ski all of it, so find your favourite runs so many of which are lined with snow covered trees, then of course there are the mountain restaurants and bars including those in Morzine itself, live music YES! It's a real treat to have your own plush chalet with all creature comforts throughout. Oh so special to relax in front of an open fire on your own sofa at the end of a day skiing - feet up, meanwhile our hostess looked after us with welcoming drinks, cake and prepared our excellent evening meals. Faultless holiday, the best. I'm sure we will VIP again. Harry, Lynn, Alan, Linda, Stacy and Jas.