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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Val March 2019

    Giles Clifton 17 Mar 2019

    Stayed Mar 2019
    Good holiday with VIP in Val. Good food and good service. Only criticism VIP lost a bag initially, otherwise a good holiday.
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  • My favourite VIP

    Beverley Davis 17 Mar 2019

    Stayed Mar 2019
    I love Altitude Lodge for its piste location and ambience. This year it was not available as a day time restaurant as it was last time we stayed, we much preferred this. Staff were alll excellent food choice was great, would happily come back again.
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  • Chalet Nevada

    John Whittaker 17 Mar 2019

    Stayed Mar 2019
    Absolutely fabulous in all aspects, chalet was lovely if not small, but what made the holiday for me was the attitude and helpfulness of the wonderful team from VIP. Our chalet host, Elsa was absolutely delightful and could not have done any more for us supported by Kiara and Sarah who were both brilliant in every respect.
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  • Super week

    Kathy Carter 17 Mar 2019

    Stayed Mar 2019
    A good week with excellent good
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  • Epic week in Summit View Lucerne

    Rob Leslie-Carter 17 Mar 2019

    Stayed Mar 2019

    We were exceptionally well looked after from beginning to end by Elie, Ben and the team at VIP. We had several unusual requests during the week as people left at different times, booking restaurants etc - without fail the attitude of the team was to always 'make it so'. Thank you so much to everybody

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  • A fun week in Val d'Isere

    Jacquie Rayment 17 Mar 2019

    Stayed Mar 2019
    Great apartment, amazing host, friendly and professional staff. Nothing was too much trouble and would definitely book another VIP winter holiday.
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  • Chalet Merlot

    Adam Kelly 17 Mar 2019

    Stayed Mar 2019

    Lovely chalet communal areas and bedrooms. First time in a mixed chalet - not for me. Pairing two young single guys with a young couple, and older couple and two older single ladies was a strange mix. There was conflict between other members of the group. Dan and Yas were both lovely and dealt with a difficult situation well. Small touches could be improved. At this price point I would not expect to have to ask for my room to be cleaned, it should be done daily. Water in the rooms was also not changed once, again this should be daily. Ski in/out is pushing it a bit. Even when cleared the steps to the piste (and the road for that matter) were dangerous and I fell and hurt my knee before even making it to the slopes. Concierge service was excellent, especially Alise (so helpful). Drivers were also great, especially Freddie (so beaut). I injured myself skiing on Thursday and Hannah was very helpful getting me to the medical centre and explaining everything as I'd never been injured before. She was excellent at reassuring me. Food was generally good and Dan and Yas were great hosts. One of the guests asked them if they'd like to eat with us which I think was a bit strange (for them too probably) and they probably felt pressured in to it. I don't think one guest should be able to make decisions for a whole mixed group. Overall, a good holiday. Poor weather and injuries can't be helped, but to justify the price point I do think there are quite a few small touches which could be easily worked on. Perhaps my first experience of a shared chalet out of the resort centre was not typical, so I'd be willing to give it another go.

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  • Incredible service!

    Patrick Scattergood 16 Mar 2019

    Stayed Mar 2019
    Having never had a chalet holiday I didn't know what to expect but on arrival into Meribel nothing was ever too much trouble for our amazing host Elle! She felt more like a friend and was so easy to chat with, we were tempted to ask if she'd like to come boarding with us on more than one occasion! Elle really made the chalet part of the holiday memorable and we can't thank her enough for her amazing service. The food was amazing and surprisingly healthy, with Elle asking us what we'd like on an individual basis and changing the menu accordingly. Definitely upgrade to the wine and beer package! There were some teething problems with the hot tub but this was dealt with within 48 hours and was quickly forgotten about. The driver service was very flexible and all the drivers were approachable, friendly and appeared genuinely interested in the days events on the piste. Overall we would definitely return to VIPski and will more than likely do so!
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  • Grateful and will be back soon!

    Laurie Robson 16 Mar 2019

    Stayed Mar 2019
    Wonderful stay! Every aspect of our stay was beyond expectations! We had a great week of ski, restful and comfortable accommodations and excellent food! Mark created a warm and welcoming environment, and went out of his way to cater to our dietary needs. Mark saw through our reservations for eating out, and tips for getting around the mountain. Despite the weather and ski conditions, we were delighted to come back to the chalet for socialising, eating and relaxing. The only downfall were the hot tubs which were a bit dingy.
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  • Six ski buddies enjoy Morzine in VIP style

    Harry Bryant 16 Mar 2019

    Stayed Mar 2019

    From start to finish VIP treated us to a wonderful week's accommodation, hospitality and skiing in Morzine. OK we had some rain and even the umbrella came out once, but there will always be snow - just go up the mountains! Unrivalled ski area - quite impossible to ski all of it, so find your favourite runs so many of which are lined with snow covered trees, then of course there are the mountain restaurants and bars including those in Morzine itself, live music YES! It's a real treat to have your own plush chalet with all creature comforts throughout. Oh so special to relax in front of an open fire on your own sofa at the end of a day skiing - feet up, meanwhile our hostess looked after us with welcoming drinks, cake and prepared our excellent evening meals. Faultless holiday, the best. I'm sure we will VIP again. Harry, Lynn, Alan, Linda, Stacy and Jas.

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