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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Happy Hochkar holidays

    Heather Morley 06 Apr 2019

    Stayed Mar 2019
    From start to finish the chalet was a total delight. Alice and Sue were a total dream team - nothing was ever too much trouble and their food was delicious. The ski area is fantastic and we loved the convenience at the end of the day. Having been on several VIP holidays I would never book with anyone else. Thank you!
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  • Back again

    D Murphy 06 Apr 2019

    Stayed Mar 2019
    Back in Avoriaz, back in penthouse No2 for the third year running. Excellent hosting by Dan, on hand to offer advice for best runs of the day, good conversation and entertaining the kids with his guitar ... Not to mention the great veggie meals and lovely wines we had too. Hannah was our nanny for the week and she was an absolute star with our kids (5 & 2.5) they really took to her and had so much fun crafting, playing and cooking with her. Every day was different for them before and after their snowboard lessons. Nothing was ever too much trouble for Hannah and the kids were always happy to be with her. Both Dan and Hannah are an asset to the company. Emily was also on hand to try to rectify a problem for us.... Handled very professionally and with ease. I'll wait to hear the outcome. Thanks again, amazing week in the snow... Already booked for next year but for PH3 with friends !!!!
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  • 10/10 Holiday

    Jo Fletcher 06 Apr 2019

    Stayed Mar 2019
    Such a great week in St Anton with hosts Sue and Alice. Food was top notch and every aspect of the holiday was catered for. Great hosts
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  • Hotel Theodul with kids

    Clare Burnett-hall 06 Apr 2019

    Stayed Mar 2019
    We had an excellent holiday and the staff were all great with out three young kids. Particular mentions go to Jess, Brodie, Libby ( for the guiding) and xanthe's nanny Emily. Staff generally were prepared to go the extra mile and the food was great. The only slight criticism was that despite a lengthy telephone conversation before we left our kids were put in the wrong ski school classes. That aside the ski school tuition was of an excellent standard.
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  • Fantastic hosts and amazing weather!

    Louisa Nichols 06 Apr 2019

    Stayed Mar 2019
    Our hosts were caring, considerate and exceptionally accommodating of all our needs, with children ranging in ages from 9 to 18 months. Excellent food, fantastic conditions, and a convenient location
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  • Toms reiveiw

    Tom Mythen 06 Apr 2019

    Stayed Mar 2019
    The holiday was really fun. The staff where really kind. The afternoon tea was yummy. It was really nice to come back to the hotel from skiing to a nice chunk of bread and cake. The staff really helped you out if you didn't now what to do. The food was really nice and if you wanted to mix up the menu the staff would be okay with it. The ski hire shop is very close to the hotel and the slopes. The men at the ski hire put your skies away for you and you only had to put your boots away. The things you put your boots on are heated so that if your boots have ice in it it would melt into water and then into a gas and in the morning your boots would be dry. You should come you would really like it
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  • Perfect as always

    Sarah H 06 Apr 2019

    Stayed Mar 2019

    We have travelled with VIP for about 9 years now and everything is always spot on. Chalet hosts can make or break a week. Georgia and Dave definitely made it! We were well looked after (fab food) and they made us feel completely at home. Can we have them again next year please?

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  • Great Holiday

    Stephen Gorman 06 Apr 2019

    Stayed Mar 2019
    Great holiday, chalet and everyone at VIP were fantastic especially Matt, Rosie and Polly who could not have done more for us and the children. It all made for a great holiday.
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  • Family Annual ski holiday

    Anthony Lamb 06 Apr 2019

    Stayed Mar 2019
    Transfer too long on an uncomfortable bus. The stop en route was too long. Always a bit wary of living cheek to jowl with hosts but our two hosts were brilliant. Firstly, they were unobtrusive but equally on call, to assist in any way they could. We like a relaxed less formal setting and they obliged but never stepped over the line of the tone we set. We know what we like in food but the menus were great and well delivered. Charlie and Liv worked extremely well together and the food was delicious. Breakfast was anything from a light snack to a substantial kick off off for the day. We returned to the chalet each afternoon to a sumptuous array of food - cakes, baguettes.... then a 3 course meal. The quality of the wine could go up a notch though. A couple of suggestions to improve: -Move the hot tub to the more secluded balcony (Klosters specific) -raise the quality of the house wine a notch - showers would be nice in all room en suites rather than in 2 out of 3 rooms (Klosters specific) -sound system is a bit archaic - should be able to be wi-if enabled. (Klosters specific) House staff superb. Liv and Charlie excelled. Anna dipped in and was also a star.
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  • Another great ski holiday

    Paul Mullen 06 Apr 2019

    Stayed Mar 2019
    We have had a fantastic week in Penthouse 1. The conditions have been amazing - lots of snow and sunshine - and the VIP service was up to the usual high standards. Charlie looked after us extremely well - the food was delicious and he was great with our three children. Charlie also helped out with skiing advice and booking restaurants which helped us to get the most out of our holiday. We're already planning for next year!
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