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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Fantastic holiday

    Laura HS 21 Dec 2019

    Stayed Dec 2019

    We have loved staying at Club Fritz. Lovely chalet, great food and fabulous hosts who looked after us beautifully. Thank you for a fantastic holiday

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  • The Manoir

    Frances Gormley 21 Dec 2019

    Stayed Dec 2019

    Just had a great week at the Manoir. Henry, Georgia and Eleanor have been fabulous hosts and made our first experience with VIP ski one to remember. The food has also been exceptional. We have thoroughly enjoyed our stay and will definately be visiting again.

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  • Hosts Will and Yas were excellent! Accommodation was great and in a perfect position.

    Victoria Brown 21 Dec 2019

    Stayed Dec 2019
    The food was always excellent, but we would suggest could be a little less complicated each night to enable the hosts to serve it easier and quicker. We would suggest giving the option of more simple food like a group curry, chilli con carne, lasagne, spaghetti bolognese, etc. It would also be good to have the extraction better in the kitchen to stop the place and bedrooms smelling of food. There is a fantastic Bose surround sound system but this is not connected to the TV. Most people will use the smart TV for Netflix or Amazon so it would be good to have this connected not to just the DVD. The accommodation was decorated to a really nice standard with some really nice touches, including the art and the lounge speaker. It was laid out very well and could not be faulted. One thing is the radiators in the bedroom need draining as they drip all night. Also, the door hinges need oiling and need kindling for the fire. Overall though the whole experience was fantastic, service levels were great from all the hosts and managers and we would certainly recommend to friends and coming back ourselves. Thanks X
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  • Fantastic service

    Michael King 21 Dec 2019

    Stayed Dec 2019

    A very comfortable, well located chalet with fabulous service throughout. Wonderful chalet hosts that looked after us brilliantly, producing superb food effortlessly. All the VIP staff were extremely friendly and couldn't do enough to make our holiday special.

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  • We came to board and learn to ski - and left feeling VIP

    Maggie Scott 21 Dec 2019

    Stayed Dec 2019

    We have had a fantastic week and are already getting demands from our children for "same chalet, same team" next year. Connor, Miles and Izzy have gone out of their way to look after us and accommodate our requests - whether it's been to feed picky eaters, getting Christmas started early or provide sledges at short notice. The team created a great atmosphere and helped the different families settle in and connect. The food has been fabulous all week, and our picky youngest daughter has eaten really thanks to Izzy's cooking - This is why you should live-said Emily, (Her best holiday ever - (and there's quite a lot to compete with).

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  • Excellent holiday

    M P 21 Dec 2019

    Stayed Dec 2019

    We have had a fantastic holiday. Ed, the manager, has been amazing, especially on the first skiing morning when he personally helped me & my daughter collect our skis and find our ski lessons. He could not have been more helpful. In the chalet all the staff has been great. The food has been lovely. The staff very kindly let us eat early with the our daughter. A special thanks goes to Sam who has been brilliant. He has been shadowed by our daughter and has very gamely joined in competitions she has organised. We were recommended VIP ski by a friend and we will definitely be recommending them & using VIP ski again. Truly fantastic week. Thank you.

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  • Super Holiday

    L & A K 21 Dec 2019

    Stayed Dec 2019
    We really enjoyed being in the COMO Suite, and enjoyed all of the food that Georgia and Christina made us especially the afternoon tea. We also enjoyed coming back and seeing what our teddies got up to whilst we were skiing. L&A 7yrs and 4yrs [Perfect location, great chalet, lovely food and a fantastic team who went out of their way to make sure our children had a great time. Can't be faulted]
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  • Fantastic holiday

    Sarah Easterby 21 Dec 2019

    Stayed Dec 2019

    We've had a great week. Lugano Suite, Summit View, La Plagne has the best location. VIP chalet staff, Alex & Izzy looked after us really well, fed us delicious food, the chalet was kept immaculately clean and they couldn't have been more attentive. Pierce & Ella were always on hand if we needed them. Thank you for a great holiday and we wish you well for the rest of your season.

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  • Will and Abi fantastic hosts...nothing was too much trouble...looked after us so well

    Llinda Grant 21 Dec 2019

    Stayed Dec 2019
    Our chalet was great although we would query "ten minutes walk into town" as per Oxford Ski brochure. Beds comfortable. Food great thanks to Abi and Will. We were staying with a one year old and they couldn't have been more helpful and kinder with a genuine caring for all of us. VIP you have a couple of gems here! They made all the difference to our holiday
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  • Great service muscat

    Patricia Hill 21 Dec 2019

    Stayed Dec 2019

    We were welcomed warmly and our hosts were upbeat and sunny every day, we love VIP but I think this is the best host experience we have had with them, nothing was ever too much trouble, great stay, great food and adorable hosts,made our time v special.

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