Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
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That was our seventh stay with VIP over last ten years and we have to admit that it was really a special stay thanks to Toby and his kindness as well as his cooking talent ! The new Aspen House is really comfortable and warm, the location is amazing ! A great thank to Sophie, always available for helping and finding solutions to our small issues. Hope you will have a great season Toby, you deserve it !
We've had the best week, Christmas on the slopes - what more could you want?! This was our first experience of a chalet holiday, having stayed in self catered flats for years and we are totally converted! Phoebe & Jess; our hosts; couldn't have done more for us and put up with the chaos that holidays with young kids can bring without any complaints! The food was absolutely delicious every day - enormous breakfasts, delicious afternoon tea, separate kids supper and 3 course meals for us every evening. Our four children aged between 18 months and 8 had such fun with Jo, the nanny, who laid on so many fun activities & who the kids adored. VIP Ski is just the right level of luxury and laid back family fun. We've made great memories and are looking forward to coming back again.
An outstanding week was spent with Poppy and Javier at Chalet Kaila. This beautiful chalet has a superb location which is less than 60 steps to the Super Morzine lift. Poppy and Javier are really attentive and nothing is too much trouble. From wake-up drinks from 7 am to a beautifully presented cheese board with final coffees, every meal and every interaction was completed with a smile and a willingness to provide the perfect holiday. Thank you so much.
As a family we have travelled the world and had some amazing times, however, this was the first time ever we have spent Christmas away from home. OMG In the words of the kids on the block!!!! We had an absolutely amazing time due mainly to our brilliant chalet host Ben Salter... Young, new boy, that the whole family welcomed with his excellent communication skills and affable manor, he has an amazing ability to engage with old & new..... ( me being old lol) BUT, his cooking skills were amazing, my wife a "Master Chef" finalist could not believe the meals/snacks this lad turned out for us... Ben even cooked something he called "off piste" FlapJack, OMG it was awesome, if you guys don't want the recipe we do!!! lol The Ben turned out a soup starter, my wife said was without doubt the best soup she had ever had, ever!!!!!!! I am sure this sounds like a family and friends review but I can assure you we just had the best time ever and would without doubt adopt Ben if he ever needed a place to stay or a new family!!!!!! Finally, I/we would also like to mention the lovely Tess, who helped during the potential SARS Virus of Val d'isere, lol, she was so happy and made us all feel welcome even though she was evidently off the subs bench... Regards James Slater 07841250728
The chalet was stunning and hosts were superb. Dan, Brodie and Carly couldn't do enough for us. Lovely hosts. We've had a dream Christmas week. Thank you very much.
We have travelled with VIP before but never to Beluga. The hosts- Brodie, Dan and Carli made the chalet work so well, were friendly and helped the holiday run smoothly. Nothing was too much trouble and their food was really impressive. We stayed for Christmas week and the Christmas dinner was fabulous. The chalet is a 30 second ski from the ski school meeting points and ski lifts. Would highly recommend the chalet- would love to return. Thank you guys!!
Kristen and Emma were fantastic chalet hosts. The food and attentive service were truly first class. Christmas was made special by all the VIP team. They are a real credit to the company.