Please contact Louise, Jess, Maxine, Cam or Millie if you have any questions.
Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.
If you've been on one of our holidays and wish to submit your own review please click here.
4841 - 4850 of 15888
A fantastic location for ski in ski out, right in the centre of Avoriaz with amazing views. Our hosts Elena and Connor were really lovely and provided us with exceptional meals and delicious afternoon cakes. They make a perfect team!
A fantastic, luxurious week over Christmas week. Our flights (Jet2) were at (unusually) civilised times and on time, with no queues, and pick-up at Geneva was prompt. A minor hiccup with the lift to the car park not working, meant we had to carry all our luggage to the second floor, but from then on everything ran smoothly at Bellacima. Our hosts, Mollie, Liv and Johnny, were fantastic and super helpful with every request. As well as being a pleasure to have around, they cooked delicious, varied meals - including a full Christmas dinner with all the trimmings - yummy afternoon cakes and lovely cooked breakfasts. All dietary requirements were met successfully and wines and Champagne were all very quaffable, with several options on offer. We were very impressed with the excellent training our hosts received before starting the season. Chalet Bellacima itself was lovely, spacious, warm and comfortable. Having an open fire in the centre of the living room was great and our fellow guests seemed to enjoy the sauna and hot tub. Our room (3) was very comfortable with a very spacious bathroom and we really appreciated the morning bedside tea service! The chalet's location was close enough for a wander into town, restaurants and bars, but a bit too far with skis. However, the excellent VIP driver service made it all very easy. Thank you for a lovely week.
We had an excellent week at chalet fritz , and wanted to thank the whole team for helping make this happen - ed the resort manager, sam the chalet host and lewis the chef. Especial thanks for helping support me after i fell on second day and broke an arm. The chalet was very comfortable - spacious and modern - the only drawback being no boot heaters but i know vip just took over this chalet so hopefully will invest in one. The food quality and choice was some of the best we have had including the cakes for tea, and we enjoyed the wine selection. Transfers and flights were especially easy. Thanks VIP.
Thank you for your feedback Julian, we're so pleased you enjoyed your holiday with us in St Anton, despite your injury. Wishing you a speedy recovery. I'm sorry you felt let down by the fact that our chalet did not have boot dryers, unfortunately it won't do this season, however guests staying in Club Fritz are welcome to use the boot warmers provided in the Intersport down by the Galzig lift. Best wishes, Lottie - Marketing Assistant
Great new chalet from VIP. Service was really good as always. We were brilliantly hosted for the week by Angus - one of my best chalet host experiences in terms of cooking, attention to detail, all round service and a fantastic personality. Thanks Angus! Stunning weather topped it off.
A first with VIP Ski but certainly not the last. Bellacima Lodge is a truly fantastic chalet, very spacious yet cosy. Heated floors and an open fireplace. It’s hot tub and sauna even has mountain views! The cinema room also made for a fun family afternoon and a group evening in! However what really makes for amazing experiences and memories are the people and I cannot speak more highly of the VIP Team. Our hosts Molly, Liv and Johnny were superb. Nothing was too much trouble for them. They were so warm and welcoming and served up fabulousness day in, day out. Admin Harry was always super helpful even with all the running around he had to do. Ben and Hamza our resort managers checking in daily with great big smiles and to put things right if needed. Last but not least the ace driving team and in particular for our chalet - Cosmo and Sam who we interacted most with - they were awesome and super professional. Thank you to each and every one of you for making this Christmas week a truly awesome and memorable one. Also a big thank you to Andy and Johnnie in the UK office for all their super quick and helpful assistance with last minute arrangements.