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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Ski heaven

    Carol Tullo 07 Mar 2020

    Stayed Mar 2020
    We have skied with VIP many times and a last minute decision took us here. Lovely chalet and well looked after by the whole team - especially Ollie. We lost one full day as it snowed and snowed but really enjoyed the ski area and having previously just skied through Avoriaz now appreciate that it is a village and a community in its own right. Wonderful food as always and we had such fun with great company. Also wonderful boot room and changing area by front door with so much space - so well designed. We have been spoiled for future holidays! Carol
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  • Coronavirus crisis

    Lindsey Watson 06 Mar 2020

    Stayed Mar 2020
    We were due to go to Italy but we cancelled it on the Wednesday due to the Coronavirus outbreak. We sat with a glass of wine on Friday evening and thought why should we miss out on our skiing holiday, so we booked with VIP Ski, last minute and arrived on Sunday. Problem we now have is that we have been ruined, this is the only way to ski. Comfortable bed, 3 course meals, tasty wine, lovely people. Can't fault it.
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  • Great ski experience

    L K 05 Mar 2020

    Stayed Feb 2020
    Lovely chalet and great service! Such a treat to have all food and provisions taken care of so that we could just have a wonderful and relaxing skiing holiday. VIP Ski were well organized, attentive and helpful.
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  • Hotel Arlberg

    Debbie Underwood 04 Mar 2020

    Stayed Feb 2020
    We were VERY impressed with our first ski trip using VIP Ski. I have been going skiing for about 25 years now, used many companies, including Snow Chateaux, Total, Crystal and others. You guys were far and away the best experience. The team at the hotel lead by Angus, were fun, friendly, efficient and professional. And always on hand to assist. The hotel food was excellent, really a lot better than even other chalet hotels we have tried, never made the ordinary chalets. Favourite were the belly pork, the duck and the whole fried crispy baby squid - YUM! Oh, and wine was good quality and flowed delightfully freely during dinner. The location for the slopes is great. And I loved the hotel, proper old fashioned traditional Austrian. Our room was huge and airy, with lovely big windows, overlooking the slopes in part, and a big bathroom and separate loo. The rooms were well cleaned and each day on our return everything was clean, tidy and cosy for us again. The duvets and pillows were feather and the beds very comfy indeed. We were as snug as bugs! The like-minded other travellers we met were also a great bunch and we had a lot of fun and laughs each evening at dinner, 3 lots of couples joined together so each night we were a table for 6. Using the BA flights was another delight, even though we had to drive down for Shropshire - it still worked, the timings, leg room on plane were again a pleasant surprise, as were the seamless transfers to and from the airport. Nice coaches, helpful staff, who even lugged all the cases and ski bags and loaded up the coach for us on the final morning - another rare treat. VIP SKi is a bit more expensive than some companies , but you really do get what you pay for. I would recommend VIP Ski most happily and we hope to travel with you again. The skiing in that part of Austria is really a BIT too challenging for us so the skiing was perhaps not QUITE to 100% successful..I spent a lot time clinging to the slopes like a terrified limpet! Could you please open up something similar in La Rosiere...the skiing there is soooooo easy! I tried to think if there was anything that could be improved on and could hardly think of a thing. But, after some thought...brown sugar to go with the coffee thats available from the lounge - that's about it unless you ever decided to reconfigure the ground floors, as maybe a bit of a bigger ski boot room would be good, with less in the way of the very gorgeous entrance halls...lovely but a little bit wasted in this environment. One for the future maybe. But really, just wanted to say thanks for a great time, and pats on the back all round to Angus and his lovely team.
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  • Almost all thumbs up

    TC S 03 Mar 2020

    Stayed Feb 2020
    Our first experience of VIP and of Austria. Both were great. All staff friendly and helpful, at times of need they went out of their way to help. Special mention to nanny Angela who all week made sure that our younger kids were happy so we could ski! Only downsides that i can recall were ski boot room designed for 2, occupied by 42! Wonderful sun terrace inaccessible due to "too much snow" - everywhere else seemed to manage and with a hotel full of young strong fit guys it would not have taken long to keep it clear - or state on the website it was out of use. Otherwise great holiday, thanks VIP
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  • Top Quality Chalet

    Tim Maggs 03 Mar 2020

    Stayed Feb 2020
    A fabulous building in Morzine, great quality accommodation and very helpful staff on hand throughout the week. Pool and table tennis tables were a great addition to the holiday as was the hot tub with a beautiful view. Shame about the lack of a minibus with the Chalet as the walking distance is a little too much.
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  • Wonderful Team

    Georgina Clark 02 Mar 2020

    Stayed Feb 2020
    This is our 10th year skiing with VIP and we had another great trip. Before arrival Pierce checked in with us to see if there was anything they could do to make our trip more enjoyable, everything we asked for was granted. The chalet was in a fab location for ski in & out and had a very nice living space although the bedrooms were small and we were woken on a couple of nights by loud music/parties. Will, Yas, Alex and Sam were wonderful hosts. They were all so attentive and we were so well looked after, especially on my birthday thanks to the whole team. There was a real sense of team work and this was lovely to see, Pierce and Ella were excellent resort managers. I think this was one of the best teams in our 10 years of travelling with VIP. The only niggle is this is the second year running that a shared chalet ended up with just 4 guests (having space for 12) and loving the social atmosphere and meeting new people was a real disappointment and will make us re-consider shared chalets going forward.
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  • Great hotel and staff but a lot of snow!

    Bill McDougall 02 Mar 2020

    Stayed Feb 2020
    Great week in a small hotel where it was easy to meet and get along with other guests. Transfers easily done, nice little airport. Bit of a snowy week and a couple of lift closures took edge off. Staff could not be more friendly and helpful. Would have liked a structured way to leave tips for staff a la cruise ships. Fun holiday.
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  • VIP experience

    Antonia K 02 Mar 2020

    Stayed Feb 2020
    Professional, friendly staff made us feel relaxed and at home. Nothing was too much trouble. The ski guiding was a surprise and real bonus, especially thanks to "tall Will" who was fantastic and patient when we didn't listen and took the wrong route, twice! The guests were great too, really open to skiing with us or sharing about their day over an evening beer. Spa was absolutely superb and a perfect end to each day. The food was good too and we were never hungry! Beds could be a bit softer?
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  • Great week with very helpful and friendly staff

    Sarah Mortimer 02 Mar 2020

    Stayed Feb 2020
    The travelling to and from the resort was very easy and hassel free. The food in the hotel was very good and great having a choice every evening. Only a short stroll to the ski shop where the skis and boots could be left every day. We enjoyed the guiding on all 3 days, it helped to get to know the resort and also other guests in the hotel. The sauna, steam room and hay relaxing rooms were appreciated as well as the heated outside pool All in all a very good holiday to be recommended.
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