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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Amazing week skiing, 5 star

    Jackie Farricker 07 Mar 2020

    Stayed Mar 2020
    Lovely comfortable chalet, perfect on-piste location and luxorious service from the chalet hosts - Ellie, Heidi and jake. The hosts ensured everyone was happy and nothing was too much trouble! They took care in the cooking and we loved every meal. Would highly reccomend!
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  • A wonderful holiday!

    Victoria Reynolds 07 Mar 2020

    Stayed Mar 2020
    We have had a great time in Val D’Isere. Aspen House has been fantastic, it is set in a perfect location and the apartment has been lovely. The spa is a real treat at the end of a day on the mountains. Meg and Jemima have both been gems during our stay - countless delicious meals and lovely hosts. Ollie and his team of drivers were excellent. We are hoping Chloe returns to full health soon as she was an absolute delight to have around in Aspen!
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  • So much cheese we loved it

    Ben Rose 07 Mar 2020

    Stayed Mar 2020
    We have used VIP chalets many times in the past and they never disappoint, with efficient transfers and high quality chalets. Aspen house is perfectly situated in Val and the cgi images used to promote the accommodation were pretty close to reality. A convenient boot room for storing skis and boots was ideally located on the ground floor and the slopes were only a few minutes walk away. Our chalet host Lucy is lovely and looked after us and kept us incredibly well fed and watered - thanks Lucy! When we arrived we were greeted with tea, coffee and cookies and our rooms were spacious clean and very comfortable. Lift passes were delivered to us in the chalet with no problems and our walk to the nearby Intersport was quick and painless to pick up our skis. Each room had its own en suite shower and we had fresh cake and bread every day which was superb. The 'basic' level wine was more than adequate for us and we never ran dry. If I had a complaint (which I don't) it would be more of a suggestion, The fireplace is not a fire, it's a display fake fire that provides no heat and a dubious attempt at being a fire using sound and water vapour. Funny really but not an ideal choice for such an otherwise high spec. chalet. The spa downstairs took a lot of the muscle pain out of our legs after a hard day and we really enjoyed it. The jacuzzi was pretty big and suited us well! Possibly the 2 euro charge for beers and soft drinks wasn't really necessary so we went out and bought our own in the local expensive spar supermarket . The food was exceptional, Lucy did a great job accomodating vegetarian options and a nut allergy. The champagne and canapés on the first and last nights were such a treat. In all honesty we loved it all, I think that in terms of the town Tignes is better for being out, but then why go out when you have free wine all night. We will be back to VIP of course!
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  • Top draw!!!

    aaron carvalho 07 Mar 2020

    Stayed Mar 2020
    Great chalet but topped off with great host miles and Connor!!!! Thanks for looking after us! Hopefully see you you in St Anton next year!
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  • Good time

    Charles Bombardier 07 Mar 2020

    Stayed Mar 2020
    Good service Beautifull chalet
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  • Great location, well appointed chalet

    Gideon Stanley 07 Mar 2020

    Stayed Mar 2020
    Well looked after by Pat and Ollie.
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  • "Drodie"

    Jessica Warry 07 Mar 2020

    Stayed Mar 2020
    Dan and Brodie "Drodie" honestly made our holiday! We have has THE BEST week - would highly recommend staying here. 5 star service, thoroughly spoilt, food was spectacular. Lovely guys and always there to help, felt like we knew them already!
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  • Family and friends holiday for a 50th celebration

    Mark Culham 07 Mar 2020

    Stayed Mar 2020
    -excellent week -Ben the chalet host was really incredible, great food all week, very helpful and accommodating. We have been coming with VIP for many years and this was one of the best years for food and chalet hosts. _jess the resort manager was also very helpful and knowledgeable about the resort and facilities - resort staff (christan) went above and beyond to make the 50th birthday celebrations amazing. The provided a executive chef and provided balloons etc to decorate the chalet - good options of flights from various locations
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  • Great hotel, food and lication

    Colin Wardle 07 Mar 2020

    Stayed Mar 2020
    The hotel is situated on the slopes at St.Christophe. Which has easy access and no lines, unlike St.Anton. Food was very good, with excellent staff and quick transfer times. The wifi needs to be better, but other than that we had an excellent holiday.
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  • BEST Skiing Holiday ever!

    Constantina Nicolaou 07 Mar 2020

    Stayed Mar 2020
    BEST Hosts we've ever had. Shoutout to Ellie, Heidi and Jake worked incredibly hard to make sure everything was perfect for us. You're a credit to VIP. We had a really friendly welcome on arrival anf the Chalet was spotless. The food was beautifully presented and absolutely delicious. We can't thank you guys enough!
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