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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Super professional…

    Lisa R 23 Oct 2013

    Stayed Mar 2012
    Cannot fault the service we received from Rob and Cat, super professional!! Skis could have been of a better standard. Very impressed that when we were delayed at Grenoble and then offloaded from the plane that a VIP rep had managed to get herself passed security to take care of things and keeping us informed of progress! We will definitely be only booking with VIP in the future. Please pass on our thanks to the guys in Alpe D'huez for making last week the best ski holiday we have ever had.
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  • All brill...

    Rebecca B 23 Oct 2013

    Stayed Mar 2012
    All brill, The Nanny Katy , was brilliant. She made our holiday. Amy our host was very accommodating to my strange dietary requirements.
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  • Delighted with the chalet

    Nicholas H 23 Oct 2013

    Stayed Feb 2012
    We all had a wonderful holiday in Alpe D'Huez thanks to VIP Ski. We were delighted with the chalet in both its location and the overal standard of the chalet. Our hosts, Tom & Josh were brilliant, nothing was too much trouble for them. I cannot praise them enough.
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  • Guest Review

    Claire P 23 Oct 2013

    Stayed Feb 2012

    My only two negative points were the food was not right for "babies under 1" I didnt feel the chalet girls or nannies were prepared for good quality blended baby food. The food for the kids over 1 was great though! Maybe you could provide a flannel/shower cap/cotton wool in the rooms? Apart from that it was a fantastic trip and no other negative comments.

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  • Guest Review

    Jane L 23 Oct 2013

    Stayed Feb 2012
    Thank you for a wonderful holiday, everything was perfect. Only one very small thing we would suggest is that the bar staff come to the hot tub to ask you if you'd like beers every so often! Hope to use you again next year.
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  • Guest Review

    Vic B 23 Oct 2013

    Stayed Feb 2012
    We had a couple of medical incidences and EVERYONE performed brilliantly. We can only thank them for helping us all through a traumatic time. They were well trained, quick to respond and could not have done more. Please pass on once again our gratitude and thanks.
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  • Will be coming back next year

    Lara R 23 Oct 2013

    Stayed Feb 2012
    We have all just had the best week skiing, felt truly pampered and looked after, with nothing being to much trouble , the willingness of the staff offering there excellent level of service was second to none. Of particular note was the outstanding Nanny and VIP private ski school. It was the little things that made all the difference and these were very much appreciated, i.e skis etc being returned for you, luggage being delivered etc, decent toiletries , fluffy robes etc but ultimately the staffs attitude and level of service makes the holiday and this was exceptional. Well done VIP Location of Chalets perfect for skiing with children and Alpe d'Heuz took us totally by surprise, we loved it! Will be coming back next year.
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  • Guest Review

    Elizabeth P 23 Oct 2013

    Stayed Feb 2012
    Our skiing holiday this year was the best we have had so far! We had a wonderful time. The standard of accommodation was excellent. Some constructive comments to make things even better - it would be useful to have a magnifying mirror in the bathroom. The food was extremely good but the canapes were not great - maybe it would be simpler to have just olives,nuts and crisps. Thank you for an excellent holiday.
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  • Guest Review

    Sarah H 23 Oct 2013

    Stayed Feb 2012
    No criticism of our chalet host is intended. She was lovely but brought in from Val d'Isere that morning to cover an unexpected departure. She did very well under the circumstances but was naturally having to feel her way. The coach on the way into the resort was extremely uncomfortable with very little leg room. The toilets were frozen and no toilet break was offered. The return trip did not present these problems. Yet again the efficiency of VIP was excellent and would have no hesitation in booking with you again. Thank you!
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  • Fabulous holiday

    Brenda C 23 Oct 2013

    Stayed Feb 2012
    A fabulous holiday in La Plagne, only niggle was the low water pressure, an observation not a complaint! would like to try chalet garda if available on our next holiday. Chrissie and Amy were wonderful hosts
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