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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Guest Review

    Alicia S 23 Oct 2013

    Stayed Jan 2013
    Overall we had a fantasic holiday with no complaints but I would like to say Emily was absolutely amazing, a fantastic nanny with so many ideas for the kids and so calm, caring and helpful along with being very flexible with the hours. All the VIP staff we met were fantastic but i just wanted to make a special mention of her. We will no doubt be booking again shortly for next year and i would definately like Emily again as a nanany for the kids.
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  • Guest Review

    Christine J 23 Oct 2013

    Stayed Jan 2013
    Many thanks to everyone who made our short stay so lovely, especially Kevin and Katie , our hosts. They were outstanding.
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  • Guest Review

    Debbie S 23 Oct 2013

    Stayed Jan 2013
    I have recommended to my family and we are coming out again at Easter. I think that the staff are very friendly and I was very happy with my week with VIP. Unfortunately our hot tub was not working but the hosts attempted to make up for this with provision of champagne and that was a nice touch.
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  • Guest Review

    David C 23 Oct 2013

    Stayed Jan 2013
    Excellent holiday....again!
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  • Guest Review

    David S 23 Oct 2013

    Stayed Jan 2013

    We were all well cared for. When we had a problem ie an injured party member the resort staff were extremely helpful and accommodating. I have travelled with many tour companies before and VIP are amongst the best

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  • Guest Review

    Sheila W 23 Oct 2013

    Stayed Jan 2013
    We had an excellent holiday, however my one area of disappointment was that a number of dishes were "hot" or spicy which neither my husband nor myself enjoy. In addition, the meals seemed very similar to those experienced last year. (I am in no way denigrating the quality or presentation of the meals, Elaine did an excellent job and would have made something different for us, but we did not wish to make a fuss or extra work). I would be concerned to think that if we travelled with VIP again we might get the same menu yet again?
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  • Guest Review

    Gemma M 23 Oct 2013

    Stayed Jan 2013
    We had a fantastic holiday. The location was great and the apartment was impressive. The staff were the best part of it all - Russ and Helen in particular. They went the extra mile to make our stay even better - from early breakfasts to accommodate our conference, to helping ship our luggage to a different resort for a ski holiday the following week. We are likley to be back in Val d'Isere next year and would certainly look into staying at Aspen Lodge again.
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  • Guest Review

    Bernice W 23 Oct 2013

    Stayed Jan 2013
    Our main chalet host (Hugo) was brilliant and I cannot speak highly enough of him. He made us all feel very special and looked after us like royalty. This made the holiday very relaxing and carefree for us. Our two grandchildren aged 2 and 4, were sad to leave him behind ! The location of the chalet was perfect, as was the accommodation and service we received. Thank you.
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  • Guest Review

    Christina S 23 Oct 2013

    Stayed Jan 2013
    Had a lovely short break. Chalet hosts were excellent and as asset to your company. Nothing was too much trouble for either of them. Would definitely recommend and travel with VIP again.
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  • Guest Review

    Malcolm M 23 Oct 2013

    Stayed Jan 2013
    I took a party of ten to Altitude Lodge this year. Everyone was very impressed with the location, service and staff. Choosing an alternative to Altitude Lodge will be difficult. I would recommend you use videos of your chalets and there location to market them on your website. This, together with your website information and your staff knowledge would make it easier to choose where to stay next time. Webcams and videos would really enhance the selection process. Overall, a very happy customer who will definately use VIP again soon. Well done
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