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Testimonials

Clearly we think we're great, why come to work otherwise. But what do our customers say? We know that web sites are littered with anonymous out of date testimonials that it’s difficult to trust, but we're displaying comments written by our current and recent guests live, here on our web site. We're laying it bare, warts and all, and with the name of the writer attached. It’s not easy to look at yourself objectively, so don’t listen to us, listen to our guests.

If you've been on one of our holidays and wish to submit your own review please click here.

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  • Richards holiday

    Katie Richards 22 Dec 2013

    Stayed Dec 2013
    Loved the resort really nice change from Val,Katie was lovely and her cooking Amazing.The chalet though was a little snug for five people and the dining arrangements quite rickety!
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  • Best holiday ever!!!!

    Charlie Moorhouse 22 Dec 2013

    Stayed Dec 2013
    I had the most amazing holiday ever even though I was lame and had to go back to work early!!
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  • Mont Fort 15 Dec 2013

    Richard Shaw 22 Dec 2013

    Stayed Dec 2013
    This is the 2nd time we have used VIP and this time things were even nicer than last time (Morzine 2 years ago). The Chalet is of a good size - rooms small but cosy and very fit for purpose, nicely decorated. Bed mattresses very good which made for good sleeping. 2 out of 3 bathrooms were very good / high standard; the bathroom in the master bedroom had a problem with the jacuzzi (but not a big deal for us, except when it started working in the middle of the night!!). Also, some of the nobs in the bath were loose / need fixing. Main living area really nice and spacious, comfortable couch, big dinning table, open plan kitchen very modern. Top floor so very nice views over valley and mountains on the other side. Telecabins spoil the view a little but you get used to these very quickly. Electronics in the chalet all pretty good - nice big TV, multi-purpose system good for DVDs and IPhone. Strong and reliable WIFI which was good selection of DVDs ok but could do with a few more children ones. Interesting selection of traditional board games (which we did not use) - our kids were more interested in electronic games but in some ways I do not regret not seeing a PS3 otherwise their whole day would have been spent on that. IPad a nice addition but you could do with some additional downloads (including some games) - we had our own so did not really use it. Food: very good all round - portions just about right, not too big or too small (first VIP we felt portions sometimes too big). Good diversity of menu both for children and adults. Some dishes really excellent (chocolate chilli pot). "House wine" selection ok - nothing special but perfectly nice (we did not drink all that much). champagne and canapé on arrival and departure a nice touch. cheese board - could do with more diversity / new cheeses rather than sometimes seeing left-overs (but actually enjoyed the cheese a lot, just that we are very demanding when it comes to cheese). breakfast selection good, although yogurt a bit "cheap". hot option diverse, and Chalet host always flexible to cook whatever we asked (maybe needs some English sausages). bread was a bit hard - I am sure you can find a local boulangerie with fresher bread. VIP team: Will was overall helpful and willing. rob was also a great ski host, good company and knew the mountain well enough to take me to interesting places even if little was open. But I would like to single out Fleur - not only a very good cook, but also a great attitude - a very nice balance between discretion and social interaction at the right times. She made the whole experience fantastic and we are very grateful to her for that. All in all, a very positive experience and a great holiday.
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  • Another amazing holiday with VIP

    Katie Simpson 22 Dec 2013

    Stayed Dec 2013

    Wonderfully spoilt by Jenny our chalet host. She couldn't have been more helpful and attentive. Chalet immaculately clean and fabulous cooking. The best of the best. As always a thoroughly enjoyable holiday in our favourite chalet. Your attention to detail is second to none. Cat and Will fantastic too.

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  • What an amazing holiday

    Daisy S. 22 Dec 2013

    Stayed Dec 2013

    Our chalet girls Charlotte and Lucy were amazing the food was outstanding and they were very friendly! Also thanks to our nanny Lucy for looking after all us kids, we will all miss her terribly! The ski hire was fabulous and easy. The skiing options were great, we were even allowed to ski back to the chalet. We also had a great time hanging out in the jacuzzi and making snowmen.

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  • Pre-Christmas skiing

    Chris Woodward 22 Dec 2013

    Stayed Dec 2013
    Overall we have had a great holiday and all the resort staff were friendly and helpful especially the drivers who were always on time and for delivery of the ski poles each afternoon! The chalet was good although our room was cramped with not enough space to get round the bed! the conditions were great with enough snow and runs to keep us busy all week In particular we would like to thank Helen and Malcolm for their outstanding enthusiasm, charm and attentiveness. They coped admirably with the demands of the kids tea and Abi really warmed to them. They have a great season ahead of them.
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  • Guest Review

    Ona Croft 22 Dec 2013

    Stayed Dec 2013

    Brilliant week, and our hosts Nick and Rich, have gone above and beyond to make us feel at home, and make our stay superb. The drivers were brilliant too, getting to know us, and stopping to offer us a lift in and around the resort. Would highly recommend VIP, and will book with them again.

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  • Fantastic week at Indiana Lodge

    Astrid Hawkins 21 Dec 2013

    Stayed Dec 2013

    We have thoroughly enjoyed our fantastic week at Indiana lodge. Anneka and Aidan, our friendly and superb hosts, have made us feel extremely welcome and comfortable. Our meals have been outstanding and both Anneka and Aidan have excelled in accommodating all the special requirements for baby Thomas. We recommend VIP, Indiana Lodge and our hosts very highly and we will definitely be back for more. Thank you.

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  • Week1 2013

    Stewart Robinson 21 Dec 2013

    Stayed Dec 2013
    Epic week,good snow, Great friendly drivers Lucy and Ed where out of this world for fun ,hospitality ,food and service Yet again a great week from VIP
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  • WOW ... where to start!

    Andy S 21 Dec 2013

    Stayed Dec 2013

    In as few words as possible ... fabulous chalet, simply outstanding service from Charlotte and Lucy, as good as anything we have experienced in 25 years of chalet holidays, refreshing and beautifully cooked menu, exceptional service from the drivers Phil, Dan and Tom ... nothing was ever too much trouble. Unbelievable childcare from Lucy who was completely unflappable and completely intune with our children who will miss her badly. Ski hire in your chalet is so relaxing. Great skiing with many of the pistes to ourselves. Thank you VIP for another memorable experience. I can't remember having relaxed more during 7 days skiing, that speaks volumes for the service that we received.

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